Các đánh giá Venice Water World Hotel

Phản Hồi Từ Khách Sạn: Dear guests, we sincerely thank you for your high praise of our hotel! The hotel is located in a convenient place, close to the subway station and has smooth transportation connections with the railway station, aiming to provide convenience for every traveler's journey. There are a rich variety of facilities, whether it's the children's playground, or the sauna, swimming pool, spa and massage services, all of which are carefully designed to meet the diverse needs of different guests. And our friendly and enthusiastic team members always strive with sincere hearts to ensure that you can feel the warmth and comfort of home at every moment during your stay in our hotel. It's a great encouragement for us to receive your recommendation, and we look forward to having the opportunity to create more unforgettable and wonderful memories for you and your family in the future.

Phản Hồi Từ Khách Sạn: Thank you very much for your recognition of the hotel's services. Your affirmation is our greatest support! We will continue to maintain high-quality services as always, and thank you for sharing this with everyone. In Venice, we believe that guests are family, so we are particularly concerned about everything you do during your stay. We will definitely show you a better version of ourselves, always by your side, and strive to serve every family member. We look forward to your next stay.Reply person: Senior Manager Wei

Phản Hồi Từ Khách Sạn: Dear guest,First of all, we sincerely appreciate your detailed and overall positive feedback about your four-day stay with us. We're overjoyed to know that our hospitality and service quality left a deep impression on you and that you were satisfied with the cleanliness and the helpfulness of our housekeepers. It's truly an honor that you plan to come back and recommend our hotel to your friends visiting Shijiazhuang.Regarding the situation you mentioned about the half-naked guest in the restaurant, we apologize for any discomfort it may have caused you. We do take such matters seriously and usually try to handle them in a polite and appropriate manner to ensure public decency while also respecting our guests. Your suggestion is well noted, and we will review and strengthen our management in such aspects to avoid similar incidents in the future. However, we would also like to kindly request that you consider removing the video from TikTok. While we understand your intention might have been just to share an observation, it could potentially have an impact on our hotel's image and the privacy of other guests. We hope for your understanding and cooperation in this regard. Once again, thank you for choosing our hotel and for sharing your valuable thoughts with us. We look forward to welcoming you back again. Best regards

Phản Hồi Từ Khách Sạn: I'm sorry to bring you bad experience, your international experience failed to satisfy you Williams in the heart has remorse thousands of times, for Williams not too professional behavior we immediately to staff training, the health of the room also strictly, hope that through efforts to get every came to Williams foreign friends affirmation and encouragement. Thanksgiving meet, looking forward to meeting with youReply to the senior manager of A Wei

Phản Hồi Từ Khách Sạn: 尊敬的貴賓，非常感謝您選擇我們酒店並給予如此細緻且暖心的評價！得知您在各個方面都有很棒的體驗，我們由衷地感到高興。您提到前台人員熱情周到，讓入住和退房流程都無比順暢，他們一直致力於為每一位客人提供貼心的服務，您的認可就是對他們最大的肯定。酒店位置優越、交通便利且停車方便，能為您的出行助力，這也是我們期望做到的。房間乾淨整潔、床鋪舒適，洗漱用品貼心，這些細節之處能讓您滿意，我們深感欣慰。早餐能憑藉豐富的品種和不錯的味道滿足您的味蕾，給您帶來美好的一天開端，我們也很有成就感。在價格方面，能讓您覺得合理且性價比高，在同類型酒店中脱穎而出，我們更是備受鼓舞。期待與您再次相遇，我們會不斷提升，為您打造更難忘的入住體驗！回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 尊敬するお客様、誠にありがとうございます。ご高評価と詳細なごフィードバックをいただき、大変嬉しく思います。当ホテルは常にすべてのお客様に質の高い宿泊体験を提供することを目指しています。ホテルの外観、無料駐車、客室施設、そしてコストパフォーマンスなどの面でのご承認をいただき、大変嬉しく存じます。同時に、迎賓フルーツの配達が遅れたことについて、心からお詫び申し上げます。直ちに内部のコミュニケーションと管理を強化し、このような状況が再発しないように努めます。またのご来店を心よりお待ちしており、より完璧なサービスを提供させていただきます。

Phản Hồi Từ Khách Sạn: 親愛的客人，非常感謝您抽出寶貴的時間為我們撰寫入住評價。對於您提及的諸多不足之處，我們已銘記於心，並迅速制定了相應的改進措施。關於雪櫃飲料未標明價格給您造成的困擾，我們立即安排專人負責完善標識工作，確保每一款飲品都清晰標註價格，讓您消費得明明白白。針對電視機老化的問題，酒店已將更新換代納入近期的採購計劃，力求為後續入住的客人帶來更清晰、便捷的視聽體驗。同時，我們也會加強對酒店服務細節的打磨，提升整體服務品質。再次感謝您的直言不諱，您的反饋是我們不斷進步的動力源泉。期待未來能有機會再次為您服務，讓您見證我們的成長與蜕變。回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 尊敬的客人：非常抱歉給您帶來了不愉快的體驗，得知我們沒能為您提供滿意的服務，我們全體員工都感到十分愧疚。關於附近餐飲和景點訊息的提供，我們做得遠遠不夠到位，這違背了我們一直追求的服務宗旨。我們已經對相關員工進行了嚴肅的批評和培訓，確保此類情況不再發生。同時，為表歉意，若您下次入住，我們將為您提供一份精心準備的周邊美食和景點攻略，感謝您的反饋，這對我們改進服務至關重要。期待未來能有機會彌補這次的遺憾，為您帶來真正優質的服務體驗 。回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 尊敬的客人，您好！ 看到您如此高的評價，我們滿心歡喜，感激不已。您的滿意是對我們團隊最大的褒獎，我們一直致力於為每一位賓客提供超越期待的服務，從精心準備的歡迎水果到助眠的蒸汽眼罩，從整潔舒適的房間到豐富多樣的早餐，每一個細節都凝聚着我們的用心。酒店臨近河北博物館的便捷地理老師位置，能為您的出行增添更多精彩，更是我們的榮幸。期待您的再次光臨，我們將一如既往地為您打造温馨難忘的住宿體驗！ 願您在今後的旅程中一切順遂，常遇美好。回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 尊敬的客人，非常感謝您細緻的評價呀！很高興您此次帶母親出遊選擇入住我們酒店，也很欣慰房間的隔音能讓您滿意，還有負一層的設施以及服務人員良好的態度、可口的早餐都得到了您的認可呢。 不過對於一開始運動時要求換衣服鞋子給您帶來的小困擾，以及退房時關於茶葉收費提示不夠明顯讓您覺得像是掉入“消費陷阱”這些情況，我們在此向您致以深深的歉意。我們會重視您反饋的問題，進一步優化相關服務流程，加強對各類收費項目的清晰告知，避免給客人造成誤解。再次感謝您的好評與誠懇建議，期待未來還有機會能再次為您和母親提供服務哦。祝您生活愉快，萬事順意！回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 非常感謝您如此細緻又暖心的評價呀！我們一直致力於為大家打造舒適便捷的體驗，設施配備齊全、備好潤膚乳這些都是希望能讓您住得更舒心呢。衞生方面我們也始終嚴格要求，保持乾淨整潔是必須的呀。很開心周邊交通便利能給您帶來方便，還有前台能快速響應解決您的問題，這也是我們服務的宗旨啦。期待您下次再來入住哦，再次感謝您的認可呢~回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 親，非常感謝您這麼詳細又用心的評價呀！咱們酒店處在市中心，交通便利，去好多地方都方便，周邊還有好吃的火鍋，加上有送餐機器人，確實挺有優勢呢。不過早飯因為有洗浴中心的人，確實得早點去吃會更好些，您這建議很實用呀。很高興整體能讓您覺得不錯，期待您下次再來入住哦，我們會繼續努力，給您帶來更棒的體驗，祝您生活愉快呢~回覆人：高級經理阿偉

Phản Hồi Từ Khách Sạn: 親，真的特別特別抱歉呀，這次讓您和孩子有了這麼糟糕的體驗，都是我們的問題。搓澡大姐過度推銷、房間有煙味還沒空氣凈化器、缺少吹風機、毛巾有破洞、沒給歡迎水果以及棉簽有異樣，還有結賬服務拖沓，這些情況實在不應該出現呀，兩千塊錢卻換來這樣的感受，確實太讓您失望了。我們一定會針對這些問題嚴肅整改，加強管理和培訓，爭取儘快改善，給大家提供好的服務。再次向您表示歉意，也感謝您這麼詳細地指出不足，希望您別因為這次不愉快影響了心情呀，祝您生活愉快呢~回覆人：高級經理阿偉