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Tất cả đánh giá(107)
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Tài Khoản Khách
Phòng đôi truyền thống
Lưu trú vào Thg10, 2023
Người đi công tác
3 đánh giá
3.2/5
Đăng tải vào 11 Thg10, 2023
Although well located for the Gloucester Road Tube and the staff were very friendly and helpful, it does need to be said that the hotel is tired and a little grimy. Carpets are stained and the first room I got was uninhabitable due to the smell of damp. The very nice staff moved my to another room, but honestly it was a little off putting.
Dịch
Carla
Phòng Hai Giường Cổ Điển
Lưu trú vào Thg3, 2023
Bạn bè
2 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 Thg3, 2023
The staff were so helpful. Couldn't do enough to help and the room was ideal for my needs.
Ottimo albergo. Buona posizione. Potrebbero curare di più le stanze. Buona colazione
Dịch
Jiawen
Lưu trú vào Thg3, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 31 Thg3, 2024
Staff are very nice and friendly. Very good luggage storage service for tourists. Good stay for the price.
Dịch
Colin
Lưu trú vào Thg3, 2024
Khác
3.0/5
Đăng tải vào 29 Thg3, 2024
Hotel itself was good, close to underground and close to Albert Hall which is why chose it.
The hotel staff were great and friendly.
The room was disappointing, was very small, atic room, nothing like the rooms advertised on the website, stains on carpet and Air Con couldn't be turned down, so was uncomfortabley warm on a night.
Dịch
Andrew
Lưu trú vào Thg3, 2024
Khác
4.0/5
Rất Tốt
Đăng tải vào 28 Thg3, 2024
The reception staff were very friendly and helpful. The room was quite small and although it had a window had no view at all. It was in a great location for the local area, we enjoyed our walk to Royal Albert Hall and Holland Park. We would stay again but would ask for a room with a view.
Dịch
Amerly
Lưu trú vào Thg3, 2024
Khác
3.0/5
Đăng tải vào 28 Thg3, 2024
Certainly, here’s a review based on your feedback:
Title: Great Staff and Location, Room Needs Improvement
Rating: ⭐⭐⭐
I recently stayed at this hotel and had a mixed experience. The location was fantastic, and the staff were incredibly friendly and accommodating, which made my stay enjoyable. However, I was disappointed with the condition of the room.
The room had a strong odor of urine upon entering, which was quite unpleasant. Additionally, the rugs were stained and dirty, and there was noticeable mold in the room. The AC unit was noisy and disruptive, making it difficult to sleep comfortably. The bed was small and not very comfortable.
Furthermore, I was surprised to find that there was no complimentary bottle of water provided in the room, which is a basic amenity expected in most hotels.
Overall, while the location and staff were commendable, the condition of the room left much to be desired.
Dịch
Beverly
Lưu trú vào Thg3, 2024
Gia đình
3.0/5
Đăng tải vào 28 Thg3, 2024
Hotel is in a great location. Super accessible and in walking distance to a lot but the hotel itself is dated. It smelled musty. Wouldn’t stay there again but the staff was friendly. The hotel soaps and stuff were super dated
Dịch
Wei
Lưu trú vào Thg3, 2024
Gia đình
4.0/5
Rất Tốt
Đăng tải vào 30 Thg3, 2024
The location of the hotel is awesome. Few minutes walking distance to metro and to national museum.
Dịch
David
Lưu trú vào Thg3, 2024
Khác
2.0/5
Đăng tải vào 27 Thg3, 2024
The hotel was old with several items in the room not working or broken. Electrical plugs did not work, bathroom tile broken, lamp table broken, shower door leaked, and carpeting was stained. Staff were friendly and breakfast buffet was very good with friendly workers.
Dịch
Darren
Lưu trú vào Thg3, 2024
Vợ chồng
3.0/5
Đăng tải vào 26 Thg3, 2024
Excellent location convenient for underground, museums, Royal Albert Hall etc. Staff friendly but room very tired and run down. Ok for what we paid but 2 to 3 star at best. A bit of care and upgrading and would easy be 4 stars