Các đánh giá Platinum Stearns Hotel

Reception is not well indicated on the side of the building under a small “Hello” sign … no hotel logo. Actually it is not a hotel but a service apartment with no staff/service beside reception counter. Doors are a bit strange to use/lock (safety issue). Remote controler was dirty with food or blood stains on it. Shower amenities are too big bottles that doesn’t fit inside the shower area. Location is good for Qianhai with shopping mall and restaurants close by but far from downtown and night life activities. USB electrical sockets didn’t work on one side of the bed.

Thanks for the room upgrade, plz remember fix the the issue we have found inside of the toilet, smiling very bad

Center location close to major shopping centers and metro station. Room is clean and in good size. Not much service though. Front desk is a bit difficult to find. Property is mixed with other residential.

The check in counter is on the left hand corner of the entrance of the main building.

The followup service was not close enough, we have to ask a lot of thing my self eg WIFI PIN

very friendly and helper staffs, bathroom and floor are not very well cleaned but acceptable if travel without kids

The room is clean and tidy, staff is helpful and professional.

1) No bowls, plates, cutlery, cooking utensils in the apartment 2) Shower cubicle flooring is slippery when wet 3) No laundry bag 4) Wide variety of food outlets available at basement level 5) Nice open view

The building was nice and kind of convenient for Namshan. The reception desk was helpful in helping us to order a 6 ppl van. She wanted to help walk us to the car but ended up walking around the whole building. My bedroom window was right by a road contruction side so up till 130AM there was rod banging and restarted at 630am on a Sunday!!!!! my bathroom also smelled really bad due to the pipes.. I didn't complain that evening as the kids came home at 11am and were knackered and couldn't move rooms so just left it since we were only staying 1 night. The other rooms weren't that bad. There was also a cigarette butt at the entrance of the door when we came in. I think the cost for a 3 bedroom was cheap..... for what it was. Not sure if i would stay there again. There were a lot of food options in the basement of the building which was convenient.

Main desk moved away from the usual but at least people are willing to tell you where to go. Pretty good as usual overall. It is the fourth stay I have with this hotel and I am still coming back. They even call you and check why you haven't checked in yet.

环境：good, B1 is shopping center

結婚週年兩日行，選擇了一間地點十分方便的行政公寓，頗有驚喜。公寓就在前海卓越中心樓上，電梯可直達商場。前台姐姐十分好，把我的房型升級至貴賓套房，十分感謝。房間很大有一房兩衛，open kitchen，露台有洗衣機，唯一發現是雪櫃門沒有關上只是虛掩。清潔方面都滿意唯一又是雪櫃，會有點污漬。睡房牆上有數過拆卸裝置樓下的洞，可以修補一下。在check out時，前台小哥還贈送兩張咖啡券，咖啡店就在公寓對面，咖啡店內裝修、飲品同食物，都有一定水準，謝謝推薦。這次short trip都帶給我們滿意體驗，期待下次再來。

公寓位於前海卓越inTown上面，有升降机直達商場，完全無需露天行走，而且經商場也可直達壹方及萬象前海，又可連接桂湾站，真的很方便，入住時前枱給我升級了两房單位，空間感大大升級了，缺點就是入住時要給押金及辦理入住的位置不顯眼要找好一陣子，其他都很好!

5號線桂位E出口步行十鍾可到達,須在T4橦旁(門口有hello)登記入住，取房卡後自行上樓.職員升級了我的房間,有一個大廳,廚房.從BB1層可直接前往卓越中心,一芳匯,前海萬象等商場,非常方便.若不是要先check-in, 由桂灣站地下A出口可直達,不須上地面