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Đăng tải vào12 thg 11, 2024
Người Dùng Ẩn Danh
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Giá mỗi đêm từ:1.059 HK$
Đăng tải vào11 thg 11, 2024
Michelle Billington
I always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.
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Giá mỗi đêm từ:1.337 HK$
Đăng tải vào3 thg 9, 2025
Tài khoản khách
I booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)
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Giá mỗi đêm từ:935 HK$
Đăng tải vào27 thg 1, 2025
Tài khoản khách
We were a tad alarmed when we first walked into the lobby as there was construction going on in both the lobby and breakfast area. That said, our accommodation was great and each morning the breakfast room had been tidied up of construction and we were greeted with a variety of breakfast choices, which we very much enjoyed.
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Giá mỗi đêm từ:1.007 HK$
Đăng tải vào31 thg 7, 2025
Người Dùng Ẩn Danh
All staff, from front desk to engineering maintenance, are great. The restaurant breakfast staff might want to smile too. 😊
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Giá mỗi đêm từ:832 HK$
Đăng tải vào8 thg 9, 2025
Tài khoản khách
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Giá mỗi đêm từ:949 HK$