Các đánh giá Holiday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Irina,Thank you for sharing your honest feedback regarding your stay with us. We are deeply sorry for the initial cleanliness concern you faced, as our goal is to provide our guests with a comfortable and spotless environment, and it's disappointing to hear that we fell short. We have conveyed your feedback to our housekeeping team to ensure that such instances are not repeated in the future. We are, however, thrilled to hear that you enjoyed the improved room with a gorgeous view, as we are committed to providing high-quality customer service, and we're overjoyed to receive your compliments about our swift rectification efforts and staff. It's also wonderful to know you savored the variety in our breakfast offerings and appreciated our excellent location. We truly apologize once again for the inconvenience you encountered at the beginning, but we're glad that the rest of your stay was enjoyable. We appreciate your understanding and your patience with us, and we look forward to the opportunity to exceed your expectations on your next visit.Best Regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear Nemo R,Greetings from Holiday Ao Nang Beach Resort, Krabi! It was nice to hear from you and to learn from your experience. It pleases us that you liked our place, starting with the location, going down to the staff, and your favorite cocktails. It is our mission to provide our guests with very positive experiences, and your comments assure that we are moving in the right direction. We apologize that the breakfast seems so ordinary to you. It is always helpful to have feedback, and we will use it for the betterment of our offerings. Once again, thank you for choosing our hotel, and we look forward to hosting you again shortly.Kind regards,Saen Maennusith Hotel Manager

Phản Hồi Từ Khách Sạn: Dear DutchieGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your experience with us. We appreciate your valuable feedback, as it helps us identify ways to improve our guest experience. We're delighted to hear that you enjoyed our kid's club and mini waterpark.We apologize for any discomfort caused by humidity in the room and want you to know that we are actively working on enhancements to address this issue.Additionally, we strive to maintain a clean beach environment, and we will be sure to give this matter extra attention based on your feedback.Thank you once again for your input. We look forward to welcoming you back in the future, with improvements that make your stay even more enjoyable.Best regards,Hotel Manager

Phản Hồi Từ Khách Sạn: Dear desertsky,Thank you for taking the time to share your feedback following your recent stay with us. We are truly sorry to hear about the issues you experienced regarding the cleanliness of your room and the limited amenities available. We take note of your comments and will make sure to discuss them with our housekeeping team in our efforts to continually improve and meet our guests' needs. We also apologize for the inconvenience you experienced during the check-in process and the temperature of the area. Your comfort is of the utmost importance to us and we will look into these matters promptly to ensure a smoother process in the future. On a positive note, we are pleased to hear you enjoyed the pool access. Our pool is indeed one of the features that our guests appreciate the most and we are glad to know this was the case for you as well.We value your feedback as it helps us improve our services and we hope we will have the opportunity to serve you better in the future. We assure you that your next stay will be a more enjoyable one.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Guest User,We're grateful for your excellent rating and your compliments about our pool-access room upgrades. It's wonderful to hear that they were a nice addition to your family's stay! We strive to offer a convenient location that allows our guests to travel with ease, so it's heartening to know our efforts were appreciated.While we're glad that you found the condition of our property satisfactory, we want to assure you that we consistently work to maintain and improve our amenities and services. Despite the age of our property, our priority is to offer a high-standard experience to all of our guests. We would love to have you and your family back for another pleasurable stay. We're confident that we can provide an even better experience next time. Your constructive feedback is invaluable in helping us achieve this goal. Thank you for choosing to stay with us.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Guest User,Thank you for taking the time to share your experience at Holiday Ao Nang. We are pleased to hear that you found our location strategic and convenient for exploring the local attractions and culinary delights. Your feedback regarding the size of the pool access deluxe room is noted and we're glad to hear that it accommodated your family comfortably. We apologize for any concerns you had about the cleanliness of our pool. We always strive to maintain it in the best condition possible for our guests to enjoy. We will certainly take your feedback into account and increase our pool cleaning routines, especially after guests visit the nearby beach. We greatly appreciate your intention to stay with us again on your next visit to Krabi and look forward to welcoming you back. We remain committed to ensuring our guests have an enjoyable and memorable stay. We are confident that on your next visit, you will be able to experience our improvements firsthand. Thank you again for your review and your love symbol at the end truly made our day.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Pau Morales,Greetings from Holiday Ao Nang Beach Resort, Krabi!Thank you for staying with us and sharing your perfect rating and awesome feedback! We are pleased to hear that you completely enjoyed your stay at Holiday Ao Nang Beach Resort, Krabi, which is our goal for every guest. Additionally, it is great that you were impressed with our very accommodating and friendly staff, of whom we are truly proud. We are glad you also loved our excellent ambiance and superb food.We look forward to having you back for another wonderful stay here at Holiday Ao Nang Beach Resort, Krabi!Kind Regards, Saen MaennusithHotel Manager

Phản Hồi Từ Khách Sạn: Reply from the property:Dear Guest, Greetings from Holiday Ao Nang Beach Resort, Krabi! Thank you for your feedback. We apologize that your breakfast experience did not meet your expectations. Your comments are important to us, and we will address these issues to improve our service. On a positive note, we are glad to see that your overall stay was satisfactory. We hope to have the opportunity to serve you better in the future. Kind Regards, Saen Maennusith Hotel Manager

Phản Hồi Từ Khách Sạn: Dear OsmahGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear JnJ**,Thank you for sharing your experience at our hotel. We are delighted to hear that you found our location at Ao Nang Beach convenient for your tours, dining, and shopping needs. We are extremely proud of the breathtaking views our hotel offers, and we're glad to know that you appreciated it.We're also thrilled to hear your positive comments about our staff. Providing helpful and friendly service is one of our main priorities. We truly appreciate you acknowledging their efforts.Your satisfaction is important to us and we will continue improving our services to serve you better. We're gratified by your rating of 5/5 — your compliments make all our efforts worthwhile.We hope to have the pleasure of welcoming you back the next time your travels bring you to Ao Nang Beach. Your next stay with us will be as delightful, if not more, as this one.Let us take care!Best Regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Anthonyk85Greetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear Guest UserGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi

Phản Hồi Từ Khách Sạn: Dear ЛитовченкоGreetings from Holiday Ao Nang Beach Resort, Krabi !!!Thank you for staying at ‘Holiday Ao Nang Beach Resort, Krabi’ and for taking the time towrite about your stay with us.We are delighted that you were able to have an overall exceptional experience and glad tohear that you enjoyed it.We hope to see you soon again and host you in near future.With kind regards,Saen MaennusithHotel ManagerHoliday Ao Nang Beach Resort, Krabi