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ammxr.3a
Phòng Deluxe Borneo Garden
Lưu trú vào thg 11, 2024
Du lịch cùng bạn bè
10 đánh giá
3.5/5
Đăng tải vào 24 thg 11, 2024
-pantai best
-we share the facilities and the resort with the wild animals ya
-breakfast biasa2 sahaja utk level resort
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further,Have a great day!
Renèe Brooke
Phòng Deluxe Borneo Garden
Lưu trú vào thg 10, 2024
Du lịch cùng bạn bè
3 đánh giá
3.5/5
Đăng tải vào 7 thg 10, 2024
While the property and rooms could benefit from some refurbishment, the stunning beachfront location more than makes up for it. The service was commendable, with friendly and helpful staff who made the stay comfortable. If you’re seeking modern amenities, this might not be the right fit for you. However, if you appreciate a rustic getaway surrounded by mountains and the ocean, with opportunities to spot wildlife like monkeys and monitor lizards, you’re sure to enjoy your stay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
Ye
Phòng Premier tầm nhìn toàn cảnh ra biển (Phòng đã được nâng cấp)
Lưu trú vào thg 8, 2024
Gia đình
2 đánh giá
3.5/5
Đăng tải vào 2 thg 9, 2024
Second time here and all I can say is the management seriously needs to do sth about the rooms condition and facilities. Eg.change the door handles, hinges, chairs, dirty bathroom silicone, uneven wall paint, noisy old aircond compressor, old and sad looking restaurants, etc. Even though they "refurbished" the rooms, but small details and some in-room amenities are still lacking and old. If you are going to spend money to give your rooms a face-lift, make sure it's a proper one and not a half botched one. Having said that, Duty manager Christina did try her best to accommodate our family by changing to a better condition room, so I will still give some stars for the service. Nexus has so much potential that if managed properly, I can say it would do better than the other resort in the area.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
Morrighan
Phòng Deluxe Borneo Garden
Lưu trú vào thg 5, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 20 thg 5, 2024
A peaceful retreat with impeccable service and stunning views, and safety measures in place which made us feel secure during our stay. The Spa was a real treat and would love to come again soon for relaxing massage.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you so much for your kind words! We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. We greatly appreciate the time you have taken to provide us with this valuable feedback. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!
Tài Khoản Khách
Phòng Deluxe Borneo Garden
Lưu trú vào thg 10, 2024
Vợ chồng
1 đánh giá
3.5/5
Đăng tải vào 8 thg 10, 2024
Bath tube is not functioning. The hotel number is so far from the lobby and no any of the staff help to carry our luggage bag. Hope to improve to add on the check in counter. Wait almost 10 minutes only my turn. Overall okay.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
Thng
Phòng Deluxe Borneo Garden
Lưu trú vào thg 8, 2024
Vợ chồng
1 đánh giá
2.7/5
Đăng tải vào 4 thg 9, 2024
Room not so clean but welcome cooling feeling. Love it. But toilet is smelly cause is wet. Beach is very near.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
kk
Phòng Deluxe Borneo Garden
Lưu trú vào thg 2, 2024
Khác
45 đánh giá
3.7/5
Đăng tải vào 29 thg 2, 2024
For the review, I think just one word to express my feeling
"Old"
Unexpected the hotel is too old.
The private beach is good.
The view is good but the room is old.and damaged.
The breakfast is good but the dining stuff is old and damaged
Luckily the staff of the hotel is not old, they are young and good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. Have a great day!
Tài Khoản Khách
Phòng Deluxe tầm nhìn toàn cảnh ra biển
Lưu trú vào thg 8, 2024
Gia đình
36 đánh giá
2.7/5
Đăng tải vào 8 thg 8, 2024
the good thing in this resort is the privite beach , this things which not good are : breakfast is 90% chinese food , the restaurant there closed 9pm some close at 10pm but after 9pm can’t find what you need , the furniture in the room is too old , the windows for the bath room are brocken can’t open or close , the surprise thing is the swimming pool close at 7pm why too early like this !! i don’t know , in this hotel you will be boring at night
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
Sharon X
Phòng Deluxe Borneo Garden
Lưu trú vào thg 7, 2024
Gia đình
4 đánh giá
2.5/5
Đăng tải vào 4 thg 8, 2024
It was pretty good 6 years ago, but this time when we went back, everything is different: facilities are old, buildings are old, services are poor, totally different from our first trip! And it’s for my birthday, nothing special or surprising for me. Compared to last time, there were so many surprises for me. I think maybe they changed management?! Disappointed
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. We would like to know more about your experience, if you’re open to discussing this further, Have a great day!
joellkh
Phòng Deluxe Borneo Garden
Lưu trú vào thg 9, 2024
Khác
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 9, 2024
very good service, room is good. all the necessary facilities can be found.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you so much for your kind words! We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. We greatly appreciate the time you have taken to provide us with this valuable feedback. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!
Tài Khoản Khách
Phòng Deluxe tầm nhìn toàn cảnh ra biển
Lưu trú vào thg 9, 2024
Gia đình
4 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 30 thg 9, 2024
very good vacation resort, beautiful beach with very fine sand.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you so much for your kind words! We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. We greatly appreciate the time you have taken to provide us with this valuable feedback. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!
PolGuy
Phòng Deluxe tầm nhìn toàn cảnh ra biển
Lưu trú vào thg 10, 2023
Vợ chồng
25 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 12 thg 12, 2023
Lovely stay as the staff were helpful and friendly. Breakfast spread needs improvement. Amenities in premier room is good.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you so much for your kind words! We are thrilled that you've enjoyed your stay with us here at Nexus Resort & Spa Karambunai. We greatly appreciate the time you have taken to provide us with this valuable feedback. Our goal is always to exceed your expectations! If there’s anything we can assist with your next visit, please don’t hesitate to let us know. We hope to see you soon!
Marcus
Phòng Deluxe Borneo Garden
Lưu trú vào thg 3, 2024
Một mình
5 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 19 thg 4, 2024
A very clean private beach and there are bunch of activities you can do. But buffet breakfast in the morning was not as good as what I was expecting.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. Have a great day!
Tài Khoản Khách
Phòng Deluxe tầm nhìn toàn cảnh ra biển
Lưu trú vào thg 3, 2024
Gia đình
84 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 7 thg 3, 2024
Staff was all good. But the facilities was a bit old. There were no bathroom mat prepared, dangerous when the floor is slippery.
Food was lack of choices.
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, Warm greetings, thank you for your review. We greatly appreciate the time you have taken to provide us with this valuable feedback. Reviews like these give us an opportunity to address areas of improvement. We have taken your feedback on board, and we will strive to make improvements accordingly. Have a great day!
AHMAD MOHAMAD
Phòng Premier tầm nhìn toàn cảnh ra biển (Phòng đã được nâng cấp)
Lưu trú vào thg 2, 2024
Vợ chồng
26 đánh giá
1.0/5
Đăng tải vào 3 thg 3, 2024
I have been traveling for more than 20 years and this is the Most overrated resort i have been to. Everything is bad and not worthy
1- you cant swim due to high waves always because of open sea.
2- beach is not that clean and feels like a dead life, beach bar has nothing to serve and closes 5 pm.
3- restaurants are so bad, food is not good and very slow service.
4- rooms are old and everything looks not so clean even after washing.5- very far from everything
I dont suggest you at all
Dịch
Phản Hồi Từ Khách Sạn: Dear Sir/Madam, We're genuinely sorry to hear that your experience at our resort didn't meet your expectations. Your feedback is important to us, and we'd like to address your concerns directly. Could we possibly reach out to you via direct message to discuss how we can make things right and work towards a resolution? We're committed to ensuring all our guests have a positive experience, and we appreciate the opportunity to learn from your feedback.