Các đánh giá Bhundhari Resort & Villas Samui

Phản Hồi Từ Khách Sạn: 感謝您選擇我們的度假村，並抽出時間分享您的體驗。我們很高興得知您對我們別墅和海灘的美麗印象深刻。同時，對您提到的一些問題，我們深感抱歉。 關於浴室的陳舊情況以及空調的操作問題，我們已經安排了維護團隊進行檢查和修復，我們會讓團隊加強檢查修復 針對地理位置方面的反饋，我們理解您的困擾。雖然度假村有跟外面的摩託車和汽車租賃公司合作提供服務，還有我們也可以預訂出租車，或者是在門口主路攔出租車， 雙條車。我們酒店的位置確實位於查文的最北部，所以才有非常安靜舒適的環境。如果你喜歡熱鬧方便的酒店，確實建議考慮在中心位置。但我們會加強對客人交通訊息的提供，盡力保障客人的出行安全。 非常感謝您的寶貴意見和理解。希望未來能有機會再次歡迎您光臨，併為您提供更完美的住宿體驗。 翻譯成英文Of course! Here is the translation of your response into English:Dear Guest,Thank you for choosing our resort and taking the time to share your experience. We are delighted to know that you were impressed by the beauty of our villas and beach. At the same time, we apologize for the issues you mentioned.Regarding the outdated bathroom and the operation of the air conditioning, we have arranged for our maintenance team to check and repair them. We will also ensure that the team strengthens their inspection and repair efforts.We understand your concerns about the location. Although the resort collaborates with external motorcycle and car rental companies to provide services, we can also book taxis for you, or you can hail taxis or Songthaew from the main road at the entrance. Our resort is indeed located in the northernmost part of Chaweng, which is why we offer a very quiet and comfortable environment. If you prefer a bustling and convenient hotel, we indeed suggest considering a more central location. Nevertheless, we will enhance the provision of transportation information to guests to ensure their travel safety.We greatly appreciate your valuable feedback and understanding. We hope to have the opportunity to welcome you again in the future and provide you with an even more perfect accommodation experience.Wishing you a pleasant journey.

Phản Hồi Từ Khách Sạn: Thank you for choosing our hotel. We look forward to welcoming you again next time.

Phản Hồi Từ Khách Sạn: Dear guestsThank you for your feedback. We're glad to hear that you found the rooms clean and tidy and appreciated our beachside location, which is perfect for families looking to avoid the noise and nightlife.We apologize for the slow and confusing breakfast service. As our hotel is small, we have a limited number of restaurant staff. When many guests arrive at the same time, it can sometimes be challenging to keep up. We are continuously working on better organizing our service to ensure a smoother experience for all our guests.Thank you for your understanding, and we hope to welcome you back in the future.Best regards,CaoBhundhari Resort and Villas

Phản Hồi Từ Khách Sạn: Dear Guests,Thank you for your feedback. We highly value your experience and deeply apologize for any inconvenience caused during your stay.Our hotel is currently undergoing comprehensive renovations, including updates to our restaurant and bar. We are excited to present you with a brand-new dining experience soon.Regarding the beach issue, we have already arranged for staff to clean up the area. The recent high tide brought in a lot of seaweed, for which we sincerely apologize and are actively addressing.We are committed to continuous improvement in our services and facilities. We eagerly hope that when you visit us next time, you will witness our advancements and changes.We treasure every piece of feedback from our guests as it helps us grow and improve. We look forward to the opportunity to welcome you again in the future to showcase our enhancements and upgrades.Thank you for your understanding and support.Warm regards,CaoBhundhari resort and villas

Phản Hồi Từ Khách Sạn: Спасибо за ваш отзыв и предложения! 🌿Нам очень жаль, что ваш опыт не оправдал ожиданий. Мы внимательно изучили ваши замечания и уже начали работу по улучшению:1️⃣ Чистота пляжа: Усилим уборку, чтобы пляж оставался чистым и приятным.2️⃣ Обслуживание инфраструктуры: Отремонтируем лежаки, заменим веревки на качелях и уберем препятствия на спуске к морю.3️⃣ Проблема с насекомыми: Мы примем дополнительные меры для борьбы с комарами и обеспечим максимальный комфорт для гостей.Рады, что вам понравился наш бассейн и средства для душа. Ваши рекомендации очень важны для нас. Мы продолжим улучшать сервис и будем рады снова видеть вас у нас, чтобы подарить вам более приятный отдых! 💙

Phản Hồi Từ Khách Sạn: Thank you for choosing our hotel. We look forward to welcoming you again next time.

Phản Hồi Từ Khách Sạn: Nous sommes sincèrement désolés de ne pas avoir été à la hauteur de vos attentes. Notre établissement est entouré de nombreux arbres, ce qui peut entraîner la présence de moustiques et d'insectes. Cependant, nous procédons régulièrement à des traitements antiparasitaires. Concernant les problèmes de propreté, je vais immédiatement en informer notre équipe de ménage afin d'y remédier.En ce qui concerne le bar, nous manquons actuellement de personnel, c'est pourquoi il fonctionne conjointement avec le restaurant, qui se trouve à seulement une dizaine de mètres. Pour le restaurant, nous avons dû réduire les horaires d'ouverture récemment en raison d'un manque de cuisiniers. Si vous avez des besoins particuliers en dehors des horaires, n'hésitez pas à nous prévenir à l'avance, et nous ferons de notre mieux pour les satisfaire.Nous sommes profondément désolés pour ces désagréments. Notre établissement comprend seulement 28 petites villas indépendantes, ce qui fait que nous sommes de taille modeste. Il est vrai que certains aspects de nos services peuvent encore être améliorés, et nous vous remercions de votre compréhension et de vos retours précieux.

Phản Hồi Từ Khách Sạn: 感謝你對我們酒店的喜愛，歡迎下次再來。

Phản Hồi Từ Khách Sạn: Sehr geehrter Gast,vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass Sie Ihren Aufenthalt in unserem Standard-Bungalow genossen haben und die Größe des Zimmers sowie die Badewanne und die Außendusche als Highlights empfanden. Es ist schön zu hören, dass Sie die Sauberkeit des Zimmers und die gepflegte Anlage mit dem wunderschönen Pool und Meerblick schätzen.Bezüglich der Lage unseres Hotels möchten wir darauf hinweisen, dass wir unseren Gästen gerne bei der Organisation von Transportmöglichkeiten behilflich sind. Wir arbeiten mit externen Anbietern für Motorrollervermietung und Taxiservices zusammen, um Ihnen eine bequeme Fortbewegung zu ermöglichen. Bitte wenden Sie sich bei Ihrem nächsten Aufenthalt an unsere Rezeption, damit wir Ihnen bei der Buchung dieser Services behilflich sein können.Wir danken Ihnen auch für Ihr Feedback zur Sauberkeit und werden dieses nutzen, um unsere Standards weiter zu verbessern.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen GrüßenIhr Hotelmanagement-Team

Phản Hồi Từ Khách Sạn: Thank you for your satisfaction with the room and the environment. We are honored by your contentment. We are delighted to hear that you were pleased with the room and the surroundings. We look forward to the opportunity to welcome you back to our hotel in the future, where we will continue to strive to provide you with an even more comfortable and memorable stay. Thank you for your support, and we eagerly anticipate your next visit!

Phản Hồi Từ Khách Sạn: Thank you for choosing our hotel. We look forward to welcoming you again next time.

Phản Hồi Từ Khách Sạn: 感謝選擇我們的酒店，歡迎下次繼續入住。

Phản Hồi Từ Khách Sạn: 感謝選擇我們的酒店，歡迎下次繼續入住。

Phản Hồi Từ Khách Sạn: 感謝選擇我們的酒店，歡迎下次繼續入住。