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Tất cả đánh giá(60)
Đánh giá tích cực(58)
Đánh giá có ảnh/video(4)
Đánh giá tiêu cực(2)
Melani
Phòng Cao Cấp
Lưu trú vào Thg4, 2024
Gia đình
18 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 Thg4, 2024
We loved our stay at the cinnamon citadel. The hotel and the amazing pool were perfect for relax time after sightseeing the area. The view was amazing and calm. The service was impeccable, we enjoyed dinner and music every evening and finally stayed longer than planned.
Dịch
Lenka 林菲
Phòng Deluxe
Lưu trú vào Thg2, 2024
Vợ chồng
7 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 16 Thg4, 2024
We had a nice stay. The facilities are not new but very clean and well maintained. It's a bit far out, so you'll need to take a ride anywhere.
Dịch
Người Dùng Ẩn Danh
Lưu trú vào Thg6, 2023
Gia đình
2 đánh giá
3.7/5
Đăng tải vào 23 Thg6, 2023
Pros:
-Great location, beautiful view of the river
-Wonderful dinner buffet
Cons:
-Check in took close to an hour as they couldn’t find my booking. Had to reach out to trip.com for help. That said trip customer service is excellent
-Rooms are quite old and had a musky smell
One of the most picturesque hotel around. The staff is kind, very welcoming and very helpful too. At the bar the boys do an excellent service, The barista makes perfect cocktails and coffees too. Chef Dinesh's food is the very top you can taste in Sri Lanka. We will be there soon again.
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 Thg5, 2024
The team at Cinnamon Citadel delivered exceptional service during an engagement my daughter’s event, with meticulous attention from Nalin and Damitha ensuring flawless execution. Culinary excellence by Chef Dinesh and Sous Chef Anuradha delighted guests. Nilantha and Shashi's impeccable service and PR skills enhanced the experience. The entire team's dedication and professionalism were evident, guided by General Manager Keerthi Wimalasooriya's leadership. Cinnamon Citadel's commitment to excellence makes them the ideal choice for unforgettable outdoor events in Kandy.
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Khác
0 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 21 Thg5, 2024
The place was wonderful, love to stay out because of the pool view. very good service given by Nalinda. their mojito wer super tasty and pizza should be more cheese. highly recommend this place. Safe place for child bath also. keep up the good work guys!
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Gia đình
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 21 Thg5, 2024
Cinnamon is an amazing vast and excellently maintained property. The rooms are big and the amenities are good. The food has a wide spread and something for everyone. Would recommend this property for anyone who is looking for a relaxed holiday
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Bạn bè
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 18 Thg5, 2024
We like the breakfast and dinner they offered. The view seen from the balcony is excellent. Convenient parking place.
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 17 Thg5, 2024
One of the best customer experience in this hotel. we are so happy about this place everything is great food, service can’t describe words. 5 stars ⭐️ . Sasi in in the restaurant paranoma He got great attitude, best customer service . Also everyone had a great customer service than the other hotels that we stayed. 100% recommend this place. Or don’t forget to ride in the boat. This hotel has a private boat make sure to go. Amazing experience around the Sri Lanka’s biggest river
Dịch
Tài Khoản Khách
Lưu trú vào Thg5, 2024
Khác
0 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 Thg5, 2024
Our second stay in this hotel after 2013. The hotel still got this wonderful atmosphere when you enter - you immediately relax and wind down. Rooms are wonderful and clean, room service is quick and reliable. Service in the restaurant is perfect, but the bar still has some room for improvement. The quality of food is excellent. Also the support of the reception desk is great! They helped us a lot to sort out the issue we had with our train tickets going to Ella - thanks again!