Các đánh giá Hotel Suisse

Hotel Suisse carries a colonial charm that takes you back in time. The food is good, offering a fair range of choices. However, the dining experience was slightly marred by some worn napkins. The air conditioning in our room was a bit loud, but it didn't keep us from having a comfortable stay. I might look into other hotels in the area next time to experience something different.

This was the fourth time I stayed at Hotel Suisse. Great place. Good hospitality. It was a pleasant stay. The two you receptionist need to get more experience. They did not find any records of my trip.com booking. I had to find my records and provide those to them.

可能是尋找訂單時間過長，給了我們一個套房，大卧室+衞生間+客廳。400來塊含雙人早餐+晚餐，child free 實在是太友好了。 衹能説酒店年頭很久遠，的確設施有點跟不上，但整體來説性價比很不錯。

房間很大，設施舊一點，但是很寬綽，電梯估計酒店自己按的，看不出品牌，佛牙寺在kandy湖對面，步行15-20分鐘可到，攜程評分3.5有點低，大體還是不錯的，歐洲人多，餐飲歐系/印度咖喱系

設施很舊，很多設計不友好，洗浴設備很一般，早餐比較豐富

Once the water problem in bathroom was fixed we had an enjoyable stay! Breakfast had a variety of choices view was nice over the lake, staff helpful, gardens lovely! Building was a lovely English one from that era!

This is a fantastic hotel. rooms were very comfortable. The hotel is convenient to the lake of kandy as well as to the train station. I only wish we could have stayed longer than just one night before continuing on to other parts of sri lanka. Staff is really nice and they did their job very well.food are so delicious

The location is great, right on Kandy Lake and near the train station and several of the tourist sights in Kandy. The building was gorgeous, feeling luxurious while keeping true to the historical feeling of the building. We were on a tour, and our driver told the staff we were on our honeymoon and they decorated the room beautifully, and set up a gorgeous private dining experience for us on our first night. The staff were really attentive. There was some maintenance work going on but you could tell they were very mindful of it - eg not working near the restaurant at meal times etc. And the pool area was beautiful, a great spot to relax after a warm day sightseeing.

They have nearly completed 8 months of renovations. Its a pity I only had one night here. Very classy, great service. Brand new bedding. Beautiful rooms. Pool out the front. Lake across the road. They really want to please you. I would love to stay here again.

Stayed for one night at the start of our cultural triangle short break. A shout out to the team including Mr Ranjan and Amila - nothing is too much trouble and our brief stay was most enjoyable. There are newer hotels in Kandy but I would stay here again just for the service and location.

We stayed for two weeks as part of a 2 month visit to this wonderful country. The staff at the front desk, the restaurant and especially the room service was outstanding. Fahim and Yasaan respected our wishes as to when to make up the room and kept doing us favours. They surprised us several times by creating animals from towels and sprinkling flower leaves on our bed. It felt like honeymoon... Downside is the price of beer when ordered to the room and you need to be aware of traffic noise during the day while it is totally quiet at night. Mosquitos were almost absent during our stay in January. We enjoyed just walking through the classic building. There are many nice rooms but we specifically enjoyed 419 with a large balcony towards the lake where we put our yoga mat and exercised in the cool mornings. The pool is also worth mentioning. It is probably around 20m long and 12m wide with a depth of 2.5m at on end and 1m at the other. Perfect for exercising or just enjoying or fooling around. We enjoyed staying within walking distance of the city center and walking along the beautiful lake we observed the numerous monitors, turtles, cormorans and even a pelican. The food at the hotels restaurant was always very good (and the dining hall incredibly beautiful with outdoor seating available) and if you want to save or vary, there are options nearby such as the very good value priced "no name" restaurant or the Mango garden wooden roofed terrace within walking distance. We couldn't have been more happy with our stay at this grand hotel!

Elevator only goes to 3rd floor. Had to ask for basic items multiple times. Management inept to handle cx complaints. Did not honour deal advertised in the hotel - see pic. Stated it was already over when flyer mentioned no dates or time limits. Def. not a 4 star hotel - more like 2.5 or 3.

Management was very poor. Had to wait for over an hour to check in. Also the room service and hotel maintenance was very poor. However the location of the hotel is good.

The suisse hotel is well located opposite the lake and close to the city center, while the property is old the toilets need revonation and upkeep.