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"A classic hotel in a great location with views over the port and Mediterranean to Spain and Morocco from our balcony and “the Rock” just behind. Comfortable room but starting to show its age a little and repeated complaints to reception never managed to get our dusty floor and bathroom door cleaned. Airport taxi booked through the hotel did not arrive and had to be rebooked. Standards slipping since its heyday."

"My phone didn't work, should have contacted reception to fix it. First I couldn't find how to switch on lights in the bathroom, later one light at the bed wound't switch off, had to cover it with blanket to sleep... In general hotel is very good but you won't expect any issues paying the highest price for room in all Gibraltar."

"I always like a hotel overlooking the dead centre ovf town but that and a runway? Genius"

"I picked the hotel because of it's location & the fact it had a pool. From the outside it looks modern, inside however it's stuck in the 1930's. Maybe that has a certain charm for some, for me not so much. My room 203 stank like it was also stuck in the 1930's, this was what i used most of my deodorant on...however despite leaving the windows open all day the smell remained... Great that I had a small fridge & a makeshift air con unit but I could not reduce the fan noise on the unit meaning I wasn't able to leave it on during the hot sticky night. The airport bus drops you a short walk away & everything is within walking distance. The breakfast was average as no hot food was included so it should state that - because a hot breakfast is standard in UK hotels. Some staff were lovely others felt a little rude. The pool area, bar & breakfast area is actually outside the hotel & across the road - definitely something i've never encountered before. However these areas were nice. The pool area especially so - kept to a nice standard, the pool was cleaned daily & it got the sun all day too. There were shady areas if people needed too. The pool bar was disappointing in that they didnt have a card machine - it's 2025!! Forcing you to pay by cash when you only get back Gibraltar pounds which you cannot use in London is not ideal. So I just went to the local shop instead. I was able to check in extremely early which was a massive plus for me & they do have a luggage room for storage. They dont however have a shower room which is strange considering the size of the hotel. Paying for a late check out was also very expensive at over half the cost of my actual room price. Overall if I found a cheap enough deal & I got a room that didn't smell i probably would return - just for pool."

"Good central location close to town, very friendly staff. Good selection for breakfast including a whole table devoted to gluten free choices "