Gary
17 tháng năm, 2023
The elevator is broken. They will not tell you. I found out after checking in on a non refundable week long horrible experience. I had informed them of my service animal. So, i have a bad leg with a service dog and they put me on the top floor, next to furthest room from the steps. The toilet had to be fixed twice while i was there. The ac unit sounds like it is going to explode. I checked in friday, by sunday, i asked for an accessible room due to my leg or if i could get a refund for the remaining time so i could stay somewhere accessible for me, they did not have any, only offered on same floor or 1 lower...still steps, not accessible and never commented on the refund. Room 311 smells like killer *****. Not family, disabled, or dog friendly. It is not as advertised. DO NOT STAY HERE...unless you are looking for bad vices.
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