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Tất cả đánh giá(51)
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Đánh giá tiêu cực(6)
Tài Khoản Khách
Bungalow bên bãi biển
Lưu trú vào thg 4, 2024
Vợ chồng
8 đánh giá
3.2/5
Đăng tải vào 2 thg 6, 2024
The property is small and although not right in the beach it is only. ashore walk through the garden and past a few bungalows to the beach. Not sealt a swimable beach, a bit muddy during low tide.
The staff were friendly enough but the toilet continues to have problems with flushing so I assume that either the sceptic tank has not been cleaned out for a long time or there is a plumbing problem, either way we solved the problem by putting sufficient water in the plast
ic trash can and would use this to flush through after a big message, all in all not nice when staying two nights, and seeing that management did not do anything about this ( as reported in an earlier review). The bar busy the beach is uninspir8ng, no wonder all guests go nextdoor for happy hour drinks! Suggest to take the pool away and put a nice bar area so guest can enjoy sunset with a great bartender and incredible service then you could be way ahead. The owner manager should sit there every day and talk to guests to find out why guests don’t sit there and fix the problem, not rocket science.
Breakfast service team and garden pool bar team zaling a good job.
Dịch
Loulou SZ
Biệt thự Deluxe Nhìn ra Khu vườn
Lưu trú vào thg 1, 2024
Vợ chồng
14 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 2, 2024
Very good location. Room was very nice. Staff very helpful
Dịch
Người Dùng Ẩn Danh
Bungalow bên bãi biển
Lưu trú vào thg 8, 2023
Vợ chồng
2 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 27 thg 9, 2023
It was a memorable experience for us. It’s really recommendable to stay here.
The only problem is the plumbing, but overall our stay was 💯!!
Dịch
Colas
Bungalow bên bãi biển
Lưu trú vào thg 6, 2023
Gia đình
3 đánh giá
2.5/5
Đăng tải vào 22 thg 7, 2023
Well, I was rarely disappointed at this level.
In fact the hotel has 2 parts : first one with big villas (look nice), restaurant, swimming pool and second one with small houses, bar and access to the beach. To go to the area, you have to get outside the resort, use a common walkway with a house destroyed (see pictures) and then access to the house.
We were not lucky because of weather (tropical storm) but the roof was leaking (was repaired, but then another leakage appeared). One villa was flooded…
Bathroom with minimum equipment and low pressure/ low flow. No amenities. Mattress so so.
Air conditioning was making a huge noise, so you have to choose between sleeping but hot/humid or stay cool but not sleep.
Rain was making a huge noise on the roof (the other hotels didn’t make such noise).
Construction works on one house starting at 7am several days in a row, not a good way to enjoy holidays…
In fact it should be 2 different hotels name, can’t be on same name/brand/pricing.
same stan
Атмосферное место, чудесный сад и номера
Чувствовали себя, как дома
Рядом пляж с лодками – купаться нельзя. Но можно арендовать каяк и доплыть на дикие пляжи за 15 минут, а по дороге встретить черепах.
Можно на тук туке доехать до хороших пляжей.
Рядом много баров, ресторанов.
Dịch
Al A
Lưu trú vào thg 2, 2024
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 12 thg 3, 2024
This is my first time to Palawan and have always wanted to visit here. It's about a 3 hour drive from Puerto Princesa, but very convenient to El Nido Proper. My friend booked this hotel and hotel rates for 4 nights were unbelievably inexpensive! Prior to this trip, I came in blind with no research into what was in store for this new experience. I came in completely blind and just went with the flow. Upon checking in, I'm blown away with how close this resort is to the beach. It's a completely beach style resort type of hotel with a variety of rooms, Bungalows, and different types of rooms depending on how many people are in the group. Hotel Amenities include swimming pool, no Fitness Center, complimentary breakfast at the pool side restaurant, 24/7 front desk with concierge service for booking activities, a gift shops and private beach access. The room my friend booked was a Bungalow. Room was furnished with a King Size Bed, air conditioning, in-room safe, single bathroom, mini refrigerator with a ton of ala carte alcoholic and nonalcoholic beverages. There's also outdoor lanai seating area with a cold water whirlpool which I thought was a jacuzzi, complimentary WiFi, plenty of closet space, and the most important item is an electronic big zapper! Hospitality service is excellent. Spa features services which me and my friends enjoyed after a day of excursion. I didn't mind that our massages were in an open-air lanai, while the bugs weren't bothering me, they were biting others in my group lol.
Dịch
6/13
Phản Hồi Từ Khách Sạn: Dear Alvin, Thank you for your detailed and enthusiastic review! We're thrilled to hear that your first visit to Palawan was such a positive experience and that you were impressed with our beachside location and variety of accommodations. It’s wonderful to know you enjoyed the amenities, including the pool, complimentary breakfast, and our concierge service. We’re glad you liked the bungalow with its features and found the hospitality service excellent. We’re sorry to hear about the bug issue during your spa experience and will work on improving that aspect. We hope to welcome you and your friends back for another fantastic stay in the future! -El Nido Coco Resort Team
Ema_il_viaggiatore
Lưu trú vào thg 7, 2024
Vợ chồng
3.0/5
Đăng tải vào 18 thg 8, 2024
The Coco Resort boasts a fantastic beachfront location, complete with two stunning swimming pools, a superb restaurant (Coco Resto), and a lush tropical garden. While the beach area isn't suitable for swimming, the resort’s convenient parking and friendly staff add to its overall appeal. Every room is a nice cottage. However, we encountered a significant issue with bed bugs, indicating a quick need for deep disinfection and pest control. This was disappointing given that everything else was perfect. Despite this setback, the resort’s many positive attributes make it a place worth considering.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for sharing your experience at The Coco Resort. We're thrilled to hear you enjoyed the beachfront location, swimming pools, and our restaurant, as well as the lush tropical garden and friendly staff. We strive to offer a relaxing and memorable stay, and it's wonderful to know that so many aspects of your visit met your expectations. However, we're truly sorry to learn about the issue with bed bugs. This is not the standard we aim for, and we appreciate you bringing it to our attention. Rest assured, we take this very seriously and will address it immediately with a thorough deep cleaning and pest control to ensure this doesn't happen again. We hope you will give us another chance in the future, and we thank you for recognizing the many positive attributes of the resort despite this setback. Your feedback is invaluable in helping us improve. Best Regards, El Nido Coco Resort Team
Hazel3110
Lưu trú vào thg 3, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 28 thg 4, 2024
Lovely friendly hotel beside beach. Nice pool and gardens with a small pool n bar down on beach. Good restaurant with entertainment some nights.
Dịch
Phản Hồi Từ Khách Sạn: Dear Hazel, Thank you for your lovely review! We’re thrilled you enjoyed our friendly atmosphere, beachside location, and the nice pool and gardens. It’s great to hear you liked the small pool and bar by the beach, as well as our restaurant with entertainment. We look forward to welcoming you back for another enjoyable stay! -El Nido Coco Resort team
Tài Khoản Khách
Lưu trú vào thg 10, 2023
Vợ chồng
1.0/5
Đăng tải vào 2 thg 11, 2023
Experience for 3 nights Really nice place with rats in the ceiling. They run and making noise during the night so you can enjoy a great concert or also imagine a boxing fight between rats. The best thing is even if you ask the reception to do something, they don’t care at all but pretend to be, nice acting ! At least we had a great discount of 8€ on a total of 290€ amount, it worth it 🎉 So generous and professional
Dịch
Tài Khoản Khách
Lưu trú vào thg 3, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 25 thg 4, 2023
We stayed at El Nido Coco Resort for 5 nights and really enjoyed it. The resort is very lush and well kept – especially the pool. Which we used daily. It was a short walk to our rooms (bungalow by the beach) but did not mind it at all! Having your own bungalow and front porch was great, as it gave us privacy and a relaxed space. Location is good (assuming you want something less busy). it was a short tricycle ride to town and Las Cabanas Beach but also away from the crowds. Walking distance to restaurants and bars. Room was decent size and clean. Aircon worked great! We didn’t watch much TV (for obvious reasons) but it did have a few English channels. They offer massages by the pool which was nice to have. The power went out once, but it went back on after a few mins – think they have a generator. Which was very helpful as outages in this island happens occasionally. Staff were very friendly and helpful. The hospitality was above and beyond - really appreciated it. I would stay here again and it’s a great price for an April stay.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2023
Khác
5.0/5
Nổi Bật
Đăng tải vào 2 thg 9, 2023
We had a great time at Coco Resort. Room is spacious and different from the usual rooms had we stayed in a hotel. The bed is so huge, we love it Food is great. Service from check-in to check-out were seamless. We enjoyed everyrhing about our stay. It's a little gem of a place.
Dịch
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Du lịch cùng bạn bè
4.0/5
Rất Tốt
Đăng tải vào 12 thg 2, 2023
The tropical garden is beautiful, with the restaurant’s veranda, the pool and the bungalows all around it. Staff are nice, very helpful and polite. The location is also good in Corong corong, with pool and bar on the beach, only five minutes tricycle ride from busy El Nido as well as from beautiful Las Cabañas beach, but with a few nice restaurants and bars nearby, so everything is somehow close. The bungalows around the pool seem good quality, with lovely verandas. The “beach bungalows” are outside the garden, along a lovely path that leads to the beach bar. They are quite basic and a bit rundown, would help to have some extra items of furniture to make them more comfortable, including a shower curtain, but are clean and decent. Perhaps the value for money is better for the garden bungalows than the beach bungalows. Breakfast not the best, but there are quite a few choices as well as fruit. Would come back for the location, the garden and the nice staff. PS great massages available near the pool.
Dịch
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Khác
3.0/5
Đăng tải vào 31 thg 1, 2023
We stayed for 7 nights at Coco Resort in the hot month of April 2022, around 30 Celsius each day and night. General feeling: The resort has a nice tropical feeling around the villas/pool area and very thoughtful employees but it does not gather all the conditions for a carefree stay. The price is on the high side for the kind of experience we have. Our suggestions to the hotel management: - Provide, upon arrival, a one page summary with all the necessary information about how the hotel works, El Nido, must-dos, restaurant recommendations, etc - Increase number of choices on the bar (natural fruit juices is a must in our opinion) - Have food choices/snacks throughout the day inside the hotel premises (not only breakfast and dinner) - Improve the bungalows quality (cheap materials and the feeling is not good. I would not have stayed there for 7 nights) - Improve breakfast quality - Organization and staff managing multiple items in parallel can improve, multiple times they forgot things we asked Pros: - Very friendly and thoughtful staff - There was an issue with our booking (the staff missed our email confirmation) and so they cancelled our booking after payment was done. After complaining they upgraded our stay to the villas. - Really good villas with tropical feeling, well maintained garden - good sized pool, never crowded - beach bar
Dịch
Tài Khoản Khách
Lưu trú vào thg 2, 2023
Khác
3.0/5
Đăng tải vào 23 thg 3, 2023
This is a nice resort, quiet, picturesque, with a relaxed beach vibe. The facilities are spread out which results in nice privacy, but can mean a bit of a walk to your room, especially for bungalows next to the beach. The beach offers a nice view of the bay and is the site for the beach bar which also serves as a restaurant. Everything available at the main restaurant located by the pool can also be ordered at the beach bar. The restaurant has a good selection. My only problem with the resort is the reception staff. When shown to our bungalow, it was immediately obvious it was not the "Sea View Bungalow" that I'd booked, but one of their standard bungalows, which differ both by location/view and the decor/amenities in the room. I went back to the office to inquire about the room switch, and was simply told that the room I booked was already occupied and the room I got was what was available. End of story. No apology, no offer to refund the price difference or compensate me in any way. At this point I contacted customer service of the booking website I'd used, who were very helpful in contacting the property. Soon, the manager informed me that they would refund 1/2 of the room price, a satisfactory solution. Unfortunately it took outside help, the hotel staff were unwilling to help until then. Aside from that one glitch, we had a nice stay.