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Mathias
Phòng Cao Cấp Kiểu Mới Có Tầm Nhìn (Giường Đôi)
Lưu trú vào thg 8, 2025
Khách đi công tác
15 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 9, 2025
Very nice stylish modern 4 star hotel. The staff was very friendly. The room was perfect and 100% matching to the online featured fotos. Very convenient to use the underground garage at the Mediapark. Nice view from the room to Cologne city! 👍👍
Dịch
joo youn jung
phòng gia đình, phòng kết nối (2 người lớn + 2 trẻ em)
Lưu trú vào thg 3, 2025
Gia đình
41 đánh giá
10/10
Nổi Bật
Đăng tải vào 20 thg 4, 2025
My children wanted to have chocolate on Easter morning.My kids really wanted it, so I asked a male room cleaner for an Easter rabit chocolate, but I don't know the name. After wait a few minutes and then he got me one. he was so kind and thankful, but I couldn't tip him because i didn't have the cash. Please pass this massage on to him. Thank you very much.
Dịch
Nindya
Phòng gia đình, Phòng kết nối (Giường phụ 3 người lớn + 3 trẻ em)
Lưu trú vào thg 8, 2024
Nhóm bạn
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 19 thg 9, 2024
Great hotel with nice location, close to metro and train station. Perfect for those who would like to explore the easy. Bonus: the room view is also great!
Dịch
Tài Khoản Khách
Giường đôi Superior Tầm nhìn
Lưu trú vào thg 11, 2024
Cặp đôi
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 22 thg 12, 2024
Lovely hotel. Very clean and smells nice. Rooms so quiet, can’t hear anything else. Got a lovely festive gingerbread too, thanks for having us xx
Dịch
JACQUELINE YUE
Giường đôi Superior Tầm nhìn
Lưu trú vào thg 3, 2024
Khách đi công tác
2 đánh giá
3.5/10
Đăng tải vào 15 thg 6, 2024
During my 35+ years of traveling, I never had such an experience of the housekeeping staff leaving the door opened after cleaning my room. I returned to my room after a full day of work at the conference and business dinner, I found my room left opened! I was totally in shock to see my room was opened! I took a photo and then went to look for the hotel staff to go with me to check out the room. The Hotel Manager found shocking as well, he said he never experienced this in his entire hotel business career. We went in the room and checked, luckily nothing was missing, apparently the housekeeping staff didn’t close the door behind her/him. The Manager was trying to offer me something, breakfast at first but I don’t eat breakfast, then he was offering me a drink at the bar and I accepted it as I really needed a drink after such dramatic incident.
Then I saw a roach crawling near the coffee machine the second night of my stay, so I went down to the front desk talking to the staff but the staff didn’t think it’s a big deal but I request to have someone helped me catch it otherwise I wouldn’t be able to sleep at night. So a man came with me trying to catch it but failed and he apologize for not be able to catch it. Then I went down to the front desk asking for a room change with no luck as the hotel is full. She gave me a doorknob tag to get a snack from the bar or some nuts from the minibar. From the look on her face telling me she really didn’t care, probably thinking why I made such a big deal about a roach in my room!
Paying two thousands something a night for a hotel room to getting such service and experience is totally not worth it not mention vehicle cannot reach the front entrance of the hotel. The Uber driver dropped me off by the pond pointing me to the hotel and telling me to walk across the bridge with my luggage the first night arriving the hotel. Uber drivers always drop me off the street near the hotel to walk back. Very inconvenient even the outside of the hotel is nice with the pond and greens.
I don’t often write reviews unless the staying experience is SUPER NICE or SUPER BAD!
Dịch
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 10, 2024
Khách đi công tác
1 đánh giá
6.0/10
Đăng tải vào 2 thg 12, 2024
The budget was leaking, Too bad
Dịch
Annika Schmidtke
Giường đôi Superior Tầm nhìn
Lưu trú vào thg 1, 2025
Nhóm bạn
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 2 thg 3, 2025
Super Service…
Dịch
Tài Khoản Khách
Phòng Cao Cấp
Lưu trú vào thg 2, 2023
Nhóm bạn
1 đánh giá
9.5/10
Đáng Kinh Ngạc
Đăng tải vào 12 thg 3, 2023
The location is very good. 10 minutes walking to the cathedral. The rooms are nice and clean. Friendly staff and all speaking very good English. In general we had a very pleasant experience. Highly recommend it.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for your lovely review and for sharing your stay with everybody.It is great to hear that you liked our location a lot and that you had a great time with us.We will share your feedback with our entire team and are very happy to hear the lovely word about our staff. We hope to welcome you again in the future.Stay safe and all the best for you!Best regardsMarie TheisenFront Office Manager
Người Dùng Ẩn Danh
Phòng Cao Cấp
Lưu trú vào thg 8, 2023
Khách đi công tác
9 đánh giá
10/10
Nổi Bật
Đăng tải vào 14 thg 9, 2023
good. here for the exhibition.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your great review! We are delighted that you enjoyed your stay with us and look forward to your next visit. Best regards, John Klar - Guest Relations Manager - NH Collection Köln Mediapark
Tài Khoản Khách
Phòng Đôi Cao cấp Nhìn ra
Lưu trú vào thg 3, 2023
Gia đình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 3 thg 7, 2023
Good hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for your review. We are delighted that you enjoyed your stay with us and look forward to your next visit. Best regards, John Klar - Guest Relations Manager - NH Collection Köln Mediapark
J’ai passé une excellente nuit dans cet hôtel. La chambre était très propre, confortable et bien équipée. Le personnel est accueillant et professionnel. Tout était parfait, je recommande vivement.
Dịch
SNatalia
Giường đôi Superior Tầm nhìn
Lưu trú vào thg 6, 2025
Gia đình
1 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 16 thg 8, 2025
Местоположение очень удобное и красивое, рядом озеро и парк.Check- In быстрый и удобный, администраторы приветливые.Все удобства, приветственные напитки, тренажерный зал. Уютный отель. Рекомендую вам насладиться пребывания в нем.
Dịch
Tài Khoản Khách
Giường đôi Superior Tầm nhìn
Lưu trú vào thg 5, 2025
Khách đi công tác
23 đánh giá
10/10
Nổi Bật
Đăng tải vào 29 thg 6, 2025
房間空間大,附近購物吃飯方便。
Dịch
Phản Hồi Từ Khách Sạn: Dear valued guest,Thank you for your review.It is delightful to read your positive feedback regarding the spaciousness of our rooms and the convenience of our location. We always aim to provide a comfortable and enjoyable stay for our guests and it is great to know we met your expectations. We hope to have the pleasure of welcoming you again on your next visit.With best wishes from Cologne,John KlarGuest Relations Manager