Khám Phá Chỗ Nghỉ Tại Cologne

"Had a lovely stay, the staff were extremely helpful and accommodating. We requested a room close to the elevator and they gave us a spacious one just as we asked. The location is fantastic, especially if you're visiting during the Christmas market season; everything is within walking distance. The only downsides were the weak internet connection, so it’s better to have your own data plan if you rely on being online, and bed sheets are only changed upon request. Overall, still a pleasant experience and would recommend for the location, helpful staff and lovely spacious rooms!"

"Trong chuyến đi đến Cologne, chúng tôi đã chọn ở khách sạn này. Khách sạn nằm trong một ngôi nhà cổ kính, mang đậm nét duyên dáng và cổ xưa, nhưng các tiện nghi của khách sạn thì không hề cũ kỹ. Chúng rất mới, sạch sẽ và gọn gàng. Điều đáng ngạc nhiên nhất là phòng khách sạn có một ban công rất rộng và đẹp. Nhân viên lễ tân cũng rất thân thiện và thậm chí còn giữ hành lý cho chúng tôi miễn phí."

"The hotel is very nice and spacious, nice glass building, a lot of restaurants, good pool, useless gym. Personnel is very kind and friendly. Food is great."

"Service gut. Frühstück gut. Zimmer sind sauber, Bett ist bequem. Zimmer im Erdgeschoss sind hellhörig. Aufzug ist hörbar. Andere Zimmer sind ruhig. Insgesamt mag ich die Unterkuft und bleibe öfter hier."

"3 điểm cho dịch vụ này không nói đến thái độ của nhân viên mà chỉ là khi nhận phòng tôi được yêu cầu ủy quyền trước thẻ tín dụng và tuyên bố không nhận tiền mặt. Kết quả là số tiền tương tự lại được quẹt vào lúc 6:02 sáng hôm sau. Bạn phải biết rằng thẻ của tôi yêu cầu mật khẩu để mua hàng. Nhưng tôi đã bị quẹt một cách không thể giải thích được, tôi đã hỏi đi hỏi lại rằng đó là vì lý do bảo mật (có thể là vấn đề về tiền đặt cọc) và số tiền đó sẽ được hoàn lại vào thời điểm đó. Haha, bạn quẹt thẻ n*** tại chỗ thay vì nhập số thẻ và mã nhận dạng nhưng sau đó lại bị trừ tiền một cách khó hiểu. Dù sau này có lấy lại được tiền thì cũng vô cùng lo lắng. Điều đó có nghĩa là tôi có thể bị tính phí không giới hạn trong tương lai sau khi tôi quẹt thẻ và để lại thông tin phải không? Các thương hiệu quốc tế lớn cũng lo lắng. Có vẻ như tôi đang cân nhắc việc hủy thẻ."

"Sehr nettes Personal, wenn was im Zimmer gefehlt hatte, da konnte man jeder Zeit nach fragen und hat die Sachen nachgereicht bekommen. Die Lage ist perfekt, die nächste Bahn war direkt vor der Tür. Klimaanlage war sehr angenehm und schalldichte Fenster und Wände"

"The size of room and cleanliness is good and expected for a 5 star Marriot hotel. But very poor service staff and i can see very limited staff. The first receptionist i talk to was not so courteous or warm as we came early and decided to drop of our bags and go out till check in. The way she was communicating with us was with not so warm or good attitude. So we didn't say anything as she asked us to come 3pm though we arrived 9 am despite i am a Bonvoy elite member. After we checkin 3.30 pm we have to wait in lobby for 15 minutes to get back our bags and the next receptionist was no so warm also. I am not sure its my asian looks!! After checkin i asked for slippers and dental kits as both were not there and never they gave it despite saying they will send it..and again i went reception when we go out and come back and then receptionist said he will get it and i can carry it...never ever in my life of staying in a star rated hotel i was asked to carry slippers to my room instead of sending it to the room. So dissapoonted with Marriot Cologne. May be we expect more as we are pampered by the same hotel group in Gulf and Asia!!!"

"It’s a lovely and convenient hotel. With everything located nearby, it allows visitors to easily get around the city and all the popular spots. It is especially just a short walk away from the new market and all the neighbouring restaurants, bars, and it is connected to the famous Cologne Cathedral and train stations. In a word, I am very satisfied with my three - day stay."

"The service was OK but room was so small. Should be more big. Rooms are not ideal for family. Breakfast time stuff can not copap with the busiest time. Hotel was full and breakfast item was less."

"The room was nice and clean however, there is no fridge in the room. The aircon was not working, when we tried to call the reception multiple times to help us fix the issue but no one pick up even though we called multiple times. The parking lot is at the mainbuilding and we stayed in the other building which is across the street and doesn't have the reception desk. It says there is parking provided but you still have to pay 23 euro for 24 hours. In the end they waived this for us since the aircon didn't work and they didn't fix it. The coffee provided was nice. The hotel is quite in the night but during the day there was some construction noice since there are some renovations going on around in the area."