Các đánh giá Citadines South Chengdu

We stayed here for six epic nights in Chengdu at this hotel and the place and staff was awesome. We intended to stay for five nights and we just had to stay for one extra night. One our favourite things about this hotel was all the smoke free rooms. The receptionists Betty and Celia where so helpful, made our trip a breeze and their smiles just lighted up the whole reception. The security guard made us feel very safe and at home.

Great apartment with spacious living hall/kitchen and 2 bedroom. Clean and peaceful. Lots of convenient stores ,cafes,small restaurants around. Check in and out is hassle free. Though it's a little far from central, still glad to have selected this apartment for a few nights stay

Excellent service at the reception counter.  Cynthia, Betty and a male service staff were particularly helpful in helping with all sorts of bookings such as museum, shows, and taxi. Including directions and all sorts of touristy questions. Even the Manager was helpful and friendly. The only point to raise here is - why was I charged again during checked in when I've paid through Trip.com?  Upon raising this issue, the Manager personally attended and subsequently reversed the charges.  When I checked in again after a short local trip out of Chengdu, similar situation occurred, this time is for only 2 days so i paid without raising the issue with the Manager. Could you please liaise with Citadines to ensure that customers are not being doubly charged? This sort of double payment did not happen at the Zealandia Service Apartment at Changsha.  The checked in was very smooth n not much paper works were involved. No deposits were required at the Zealandia too.   I have not been able to check if i need to claim refund yet as the visa statement has not reflected all my transactions.

Good location, near to city and next to subway 100m walk. Very friendly and helpful staff. I got upgraded to a unit with living room, kitchen and washing machine! Spacious and nice vathroom. Very comfortable bed. I wished I had stayed longer. Definitely will return.

The place was kept clean and services were very good. It is also easily accessible through metro and there is a variety of food around the area. The staff was very helpful and friendly and helped us a lot, especially frontline staff Cynthia Bai who helped us with our packages bought through taobao and we have difficulties retrieving.

very awesome service staff. Room is clean and free of odors. Amenities and towels are replenish everyday. Free coffee for residents. Location good with cafes and minimart nearby. Nearby also to train station.

Good location. Breakfast is not bad.

Came to Chengdu for a couple of days and staying at this hotel was a great decision! The area is very nice and it's convenient to go around the city by taking subway or a cab. The room was spacious and has good layout and it also has all the facilities to make your stay comfortable! And last but not least - friendly and helpful staff! Would love to come back to that place again!☺️

Exceptional customer service

Good !

【奢居體驗｜攜程鑽石會員尊享服務式公寓】 入住服務式公寓秒變「私享管家」！鉑金會員直達專屬電梯，免費升級loft全景套房，智能門鎖+語音助手秒控全屋。開放式廚房配戴森廚電，管家貼心備齊咖啡豆與中式茶具。雙早送到房+現烤司康，深夜歸家仍有24小時熱食櫃。洗衣烘乾一體機解放雙手，行政酒廊免費提供西裝熨燙。離店時贈送屬地非遺茶具套裝，留言卡寫着“願此間煙火，温暖您的長居時光”。空間、服務、温度全在線，攜程會員住出「家外家」的高級感！🏡✨

每日自助咖啡非常不錯，幫打工人省去了買咖啡排隊等等。酒店週末有活動幫升級了套房，房間很大還有兩個衞生間。廚房的設備和餐具都很全。房間全都是落地窗夜景確實挺棒，性價比高，下次還會來。

升級到套房，一般的房間也是很寬敞的，書桌很大設計合理，空調有點問題，但是提醒前台後馬上可以修

前台服務很好，遺落物品及時聯繫，房間處理很及時