Hotel Cimbel

Smart modern hotel with one of the best locations in Benidorm ..right on the seafront of Levante beaches. Very friendly staff . The buffet food was good and main meals differed day to day. There was also a cooking station providing freaky cooked eggs etc for breakfast and grilled fish and meat to order for dinner. There were several coffee making machines and toasters at breakfast so no long queues. In April the evening entertainment was limited to Fri and Sat nights with quality Spanish duos playing a variety of popular songs in English and Spanish. Although not promoted as an adult only hotel , it is clearly geared to adults with no specific kids entertainment or facilities. While I was there I only saw one family group that included well-behaved older kids so not disruptive like they are in "family" based hotels. The hotel is premium priced as befits its location and that probably amounts for fewer families as the majority of the guests were mature couples. I had a double room with decent size balcony at the front of the hotel with fantastic sea view. The bathroom was a good size with walk in shower. The room had a mini fridge and safe for valuables. Also the room had free WiFi. There was a small wall mounted TV which I didn't bother to watch ...but on skipping through there didn't seem to be many English language channels ..but it could be that I didnt use it properly as I don't watch much TV and I could access stuff I do watch on my phone. I would defined book there again.

Overall good hotel. We had to wait 3 hours in lobby before a room was available at check-in which is only at 4pm which is very late. Roomservice very good. Small pool but good atmospfere there. In the evenings only local Spanish music which is bit pitty. Biggest bumper was we cannot finish our bottle of wine of the evening dinner before at the daily music evening event at the pool as their policy only allows ordering at their own bar. So if we order at their bar 1 glass of wine for the while evening it is ok but we ordered at dinner a whole bottle of wine but cannot finish it at the evening event unfortunately so that makes no sense to me as they earn more on us. We could finish our bottle only in the lobby bar area or in our room. It felt we were not welcome so one star lost on this experience on our very last evening which was an anti-climax of our beatiful holiday. Very pitty and stupid policy which is totally not commercially thinking as management. But that is just my own opinion.

bsolutely brilliant hotel ! Stayed for 3 nights over the end of May bank holiday . The staff are lovely . The rooms ( sea view ) we’re perfect , when booked I was desperate to get a room with its own swim up pool but they didn’t have any available and we were 2 floors above and I’m so pleased now k didn’t get one , never saw one person in them the whole holiday they were like fish bowls and looked freezing . Our room was perfect ! We did bed and breakfast and the breakfast was brilliant they had absolutely everything you could imagine . The pool was small but never felt it and the beach fronted location was 10/10 . My only niggle was the pool bar staff were sooooo slow it took ages to get a drink but you know what good on them for not running around like headless chicks they were so relaxed ! Would 100% stay here again

The best thing about this hotel is its location. Fabulous views in the sea and set between old and new towns. We booked a sea view room which was great but a family member had an ‘City view’ room which he described as ‘like a prison cell’, tiny and only one small window up very high. He requested to change but unfortunately the hotel was full. Don’t book these rooms. Our only complaint was the bars. Service was appalling. Constant queues as staff are just so slow and there are not enough of them and they clearly hate their job. We tended to go out because of this, The subbed rule I thought was great, nothing worse than subbed hoggers laying towels down, then disappearing for half the day. The lady at breakfast was the only exception. Outstanding at her job, friendly, professional, remembered all of our names. Wonderful asset to the hotel.

A lovely hotel, directly on the beach. We had a room overlooking the beach. The shower was powerful and spacious, and the beds were made each day. We had bed & breakfast, so can't comment on lunch/dinner, but breakfast was the usual choices. The cornflakes were like cardboard, so avoid. Tasty scrambled egg though. Negatives - lifts are quite slow and small, so get quite congested at busy times. The pool is lovely, but they don't have many umbrellas. 3 euros for a small bottle of water in the room. You can buy a large bottle from the supermarket for 69cents. There is very little entertainment, and what there was was mainly Spanish orientated as the hotel consisted of mainly older Spanish guests.

My nephew paid for us to stay here as a birthday treat for my wife. From the time of arrival until we left, it was amazing. We had a lovely room with a sea view. Very comfortable bed, kettle, tea, coffee, milk and water provided. A not too expensive mini bar. Beautiful bathroom with soap shampoo and lotions. We also had the breakfast included. What can I say? It was amazing. It was buffet style including cereals, cheese and cold meats, hot food including bacon sausage egg etc fruit juices, tea and coffee, hot chocolate. Really good. Excellent staff who were very polite and helpful. No fuss checking in/out. I 100% recommend this hotel and will be visiting again later this year.