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Đánh giá đã xác thực
Vị trí8.4
Trang thiết bị8.5
Dịch vụ8.4
Vệ sinh8.7
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Tất cả đánh giá(76)
Đánh giá tích cực(45)
Đánh giá có ảnh/video(5)
Đánh giá tiêu cực(2)
Thoalfiqar Abdulaali
Phòng hướng nhìn thành phố với quyền truy cập phòng khách - Giường King Size
Lưu trú vào thg 5, 2025
Khách đi công tác
2 đánh giá
7.0/10
Đăng tải vào 11 thg 6, 2025
I believe the staff and the hotel need to review and implement to more than side inside the hotel
Dịch
Ali nayef
Phòng khách - Giường King Size
Lưu trú vào thg 10, 2024
Một mình
1 đánh giá
10/10
Nổi Bật
Đăng tải vào 20 thg 11, 2024
Good perfect I will repeat
Dịch
Fuad
Phòng khách - Giường King Size
Lưu trú vào thg 1, 2024
Gia đình
2 đánh giá
8.0/10
Rất Tốt
Đăng tải vào 2 thg 3, 2024
Good hotel
Dịch
Ahmed Mahfouz
Phòng khách - Giường King Size
Lưu trú vào thg 9, 2022
Một mình
2 đánh giá
10/10
Nổi Bật
Đăng tải vào 15 thg 10, 2022
Very nice very friendly . And professional
Dịch
Elaf
Phòng khách - Giường King Size
Lưu trú vào thg 3, 2023
Khác
32 đánh giá
2.0/10
Đăng tải vào 6 thg 4, 2023
زباله حراميه انسرق مني من قلب الخزنه
Dịch
Adnan Kazarah
Phòng khách - Giường King Size
Lưu trú vào thg 4, 2024
Gia đình
3 đánh giá
8.5/10
Rất Tốt
Đăng tải vào 8 thg 5, 2024
الخدمة جيدة والطاقم لطيفين
Dịch
Tài Khoản Khách
Phòng Có Giường Cỡ King Nhìn Ra Biển
Lưu trú vào thg 9, 2023
Một mình
3 đánh giá
10/10
Nổi Bật
Đăng tải vào 8 thg 10, 2023
Всё хорошо, спасибо!!!
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
10/10
Nổi Bật
Đăng tải vào 4 thg 9, 2025
Ideally situated within easy walking distance of Hamra Street, this hotel really did live up to its five-star categorisation in all respects. Any issue we had was always promptly resolved. But it was the service above all that impressed us and nothing was ever too much trouble for the smiling staff. Special thanks to Rasha, Youmna, Sally, Anita, Mohammad, Ali and Ashraf in Concierge/Reception for making our stay so pleasurable. Recommendations by staff were spot on with the exception of Babel restaurant which was highly disappointing.
Dịch
Tài Khoản Khách
Lưu trú vào thg 8, 2025
Khác
8.0/10
Rất Tốt
Đăng tải vào 2 thg 9, 2025
One of the most convenient hotels in Beirut in terms of location, facilities and staff. Thanks to Mr. Francis Mubarak and his generous hospitality my Mum and I enjoyed the trip a lot. Business facilities are truly impressive as well. Would only wish to see more variety on the breakfast buffet. I’d like to send lots of love to the chef and waiters at the Olive Garden restaurant though for their decency and attentiveness. checkout my amazing pics at instagram/hendeltaweel
Dịch
THOMASFROMDAMASCUS
Lưu trú vào thg 7, 2025
Một mình
10/10
Nổi Bật
Đăng tải vào 16 thg 8, 2025
This was my first trip to Beirut in over 14 months, and I wanted to spend one night in this great city, so I booked my room in advance at the Gefinor Rotana. Now, after this last short stay I must admit the Gefinor Rotana is now: “My Home Away from Home Hotel in Beirut”. The Gefinor Rotana is, in my humble opinion, the best five star hotel in Beirut! There are many, many reasons why the Gefinor Rotana is so, so good. First when I drove up to the main entrance I was greeting warmly by Mr. Hassan, the Gefinor Rotana Doorman for the past umpteen years! I could not imagine how he remembered my name after such a long time. The front Desk receptionists also recognized me and asked how was my drive from Damascus to Beirut? The check in process is very fast and professional. I was upgraded to a one bedroom suite with a beautiful view of the sea and the city. I did enjoy sitting on my balcony for many hour’s! In my suite waiting for me was a fantastic Fruit Plate with seven different fresh fruits, three scrumptious deserts and one bottle of my favorite Lebanese Red Wine – a 2019 Clos St. Thomas Les Gourmets Rouge! During the morning, I wanted to make use of the hotel’s roof top Swimming Pool again, so I simply called the Front Desk and asked for a later check out time, and they at once accepted this important time extension. All the rooms at the Gefinor Rotana have been recently refreshed with new decorations and added additional work space in the living room. The rooms are fresh and very, very clean. Finally, and maybe the most important factor during each of my stays at the Gefinor Rotana I get a fantastic nights sleep as the beds are extremely comfortable. Then you must add the other important items such as the hotels main restaurant, the Olive Garden, it serves a fantastic Breakfast Buffet and has a great á la carte menu for dinner. The Gefinor Rotana has a very nice roof top Swimming Pool, which I used many times even on this short stay plus a very comprehensive Gym that has all the necessary equipment to ensure a safe and thorough work out. I suggest, if you have never stayed in the Gefinor Rotana Hotel, that you try it as you too would believe, like me that this hotel is: “Your Home Away from Home Hotel in Beirut”.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Thomas, Thank you for choosing Gefinor Rotana Hotel Beirut and for taking the time to share such a detailed and thoughtful review. We are delighted to know that your stay felt like a “home away from home” and that you enjoyed the comfort of your suite, our facilities, and the warm hospitality of our team. Your kind recognition of Mr. Hassan and our Front Desk colleagues is greatly appreciated, and it is always our pleasure to make each guest feel welcomed and valued. We sincerely thank you for your recommendation and look forward to welcoming you back for many more memorable stays in Beirut. Best regards, Samer Abou Aleiwi General Manager
Hamad J
Lưu trú vào thg 3, 2025
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 19 thg 4, 2025
Very warmly received The rooms are good and spacious The bathroom is also of good size and has all the necessary needs including dental kit and mouthwash The towel quality is moderate The housekeeping is superb The restaurant has excellent breakfast, and other dinner options; I recommend the steak sandwich; it’s superb! The staff really make you feel like you are at home
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Hamad, Thank you for your kind words! We’re delighted you enjoyed the spacious rooms, thoughtful amenities, and superb housekeeping. Your kind words about our housekeeping and service mean a lot to us. We truly appreciate your loyalty and thoughtful feedback. Looking forward to welcoming you back! Best regards, Samer AbouAleiwi General Manager
Zeinab D
Lưu trú vào thg 1, 2025
Cặp đôi
10/10
Nổi Bật
Đăng tải vào 27 thg 2, 2025
excellent hotel with roof pool amazing services.... perfect location the is close to everything. clean rooms with good housekeeping service...this was not my first time at this hotel, but this trip was more impressed with the service and felt like they deserve a review and the truth to be said!!
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Zeina, Thank you for your kind words! We’re delighted you enjoyed our rooftop pool, excellent service, and prime location. Your kind words about our housekeeping and service mean a lot to us. We truly appreciate your loyalty and thoughtful feedback. Looking forward to welcoming you back! Best regards, Samer AbouAleiwi General Manager
THOMASFROMDAMASCUS
Lưu trú vào thg 4, 2024
Một mình
10/10
Nổi Bật
Đăng tải vào 28 thg 5, 2024
The Gefinor Rotana Hotel is located in a beautiful district of Beirut and is also close to the most important areas of the capital. I personally call the Gefinor Rotana Hotel my Middle East‘s: “Home-Away-from-Home”. There are many, many reasons for this positive accolade. Such as: On each stay the warm greeting of each hotel employee is always given to me. From the hotels doorman to the full Front Desk Reception Team, there is always a warm and kind greeting. On each stay the management team tries to provide me with a room upgrade to a Sea View Suite. And each time I use the Olive Garden Restaurant of the Moodz Lounge I hear from the staff: “Welcome back Mr. Webber”. The rooms at the Gefinor Rotana are large and clean. And no matter what meal you enjoy at the hotel each is simply fantastic and flavorsome. They have just started to have an automatic: “Turn Down Service”. I the past you needed to call housekeeping. Just another positive point in maintaining their five star service to exceed ones expectations. Also, the Gefinor Rotana is, in my humble opinion, The Best Five Star Hotel in all of Beirut. So, trust me, if you want to enjoy the best five-star hotel in Beirut, you must book a room at the Gefinor Rotana in the Hamarah District of Beirut, trust me you will not be sorry.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Webber, Thank you for your kind words. We’re delighted to be your “Home Away from Home” in Beirut and that you enjoy our warm service, room upgrades, and dining experiences. We appreciate your feedback on our new Turn Down Service and are thrilled you consider us the best five-star hotel in Beirut. We look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General manager
emmabD3563AX
Lưu trú vào thg 9, 2024
Khách đi công tác
10/10
Nổi Bật
Đăng tải vào 5 thg 10, 2024
This hotel is exceptional. The pool and the stunning views of the Mediterranean alone make it worth the stay. A short walk from the beautiful Corniche and so many local shops, cafés and restaurants situate it in the perfect location to explore Beirut. The friendly team is warm and welcoming and always go the extra mile. If you're lucky enough to have a sea view, you will never stop looking out at the horizon. Highly recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Emma, Thank you for your kind words! We’re delighted you enjoyed our stunning Mediterranean views and convenient location near the Corniche. We are also glad that our team's care and service made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back soon. Best regards, Samer AbouAleiwi General Manager
AngelaZaher
Lưu trú vào thg 6, 2024
Gia đình
8.0/10
Rất Tốt
Đăng tải vào 31 thg 7, 2024
The biggest draw of this hotel apart from its location, is its customer care. Everyone from the manager at the top to the cleaning staff around the pool was helpful, efficient and kind. Any issues were quickly dealt with. Plus at the buffet breakfast, you'll find the best freshly made saj manakeesh- a promising and uplifting start to each of your days.
Dịch
Phản Hồi Từ Khách Sạn: Dear Ms. Angela, Thank you for your kind words. We're thrilled to hear that you appreciated our customer care and found the staff from top to bottom helpful and efficient. We’re also glad you enjoyed the freshly made saj manakeesh at breakfast. Your feedback is greatly appreciated, and we look forward to welcoming you back. Best reagrds, Samer AbouAleiwi General manager