Các đánh giá Grand Eska Hotel & Suites Batam

Nice hotel for photos. Location is not so convenient, it‘s quite dark along the way to hotel, need to take transport to harbour bay for meals As for breakfast, every thing tasted sweet, even though is not supposed to be sweet, sugar added meal. Not a good one,

There is a nice view and pretty swimming pool. Great and nice food for their breakfast buffet. Have a grand n beautiful lobby. There is a spa n massage service in the hotel. The price for the hotel is affordable for your choice.

Very very good! Clean and nice. Quiet and peaceful. Booked 3 rooms. The only problems founds are bed are little too noisy while turning and one of the toilet shower head need replacement (broken) due to previous quests damage it probably. Breakfast is alright. Service is good. Deposits is required even if it’s fully paid.

Room is too small though deco design hotel is good posh and clean

Counter staff can communicate in english. Quiet hotel, hotel breakfast okay, location is a bit far from the city. Must grab if go out. Unexpected that hotel is giving the free hi-tea set to us however we couldn’t make it. Bed is kinda soft and not really support our back. Overall is good.

I recently had the pleasure of staying at Grand Eska Hotel Batam and was truly impressed by their outstanding service quality. From the moment I arrived, the staff went above and beyond to ensure my stay was comfortable and enjoyable. The front desk was welcoming, attentive, and efficient, making the check-in process seamless. Throughout my stay, the housekeeping team maintained the room impeccably clean, and any request I had was promptly addressed with a smile. The restaurant staff were also commendable, offering a delightful dining experience with their courteous and attentive service. Overall, Grand Eska Hotel Batam exceeded my expectations with their exceptional service. I highly recommend this hotel to anyone visiting Batam, as their commitment to customer satisfaction truly sets them apart. I look forward to returning soon!" I hope this review captures the essence of your positive experience!

Did not get to stay at all due to work commitments and reached out to the hotel for change of dates twice and both times were rejected, understand that booking made is not able to be modified, however in such instances, I believe that changes can be made. totally disappointed.

We booked a few non-smoking rooms. When we first stepped into the rooms, the whole room was full of cigarette smell especially room 502. The pillow cases also smell of cigarettes. I was wondering whether they changed the pillow cases or not. By the way, better bring your own shampoo and body wash if you are going to stay in this hotel. The staff was friendly and breakfast was ok.

Hotel conditions is very very bad. The door lock literally break/drop off after closing the door also the power socket also came off from the wall when removing the plug. The entire corridor, lift and room has a musty mouldy smell. It’s very terrible even after spraying an entire can of air refresher the smell still remained. We have to bear with the smell for the entire stayed. Lastly the location of the hotel are terrible, there are no convenient store, eatery and malls. The only good thing about the hotel are the comfy pillows, that all…. Booking /staying with caution!!!

The hotel is clean because our room is newly renovated. I love the idea of bathtub next to bed and the candleier on top of it align with the room named as well as segregation on showers and toilet space. Eventhough shower space is separated from toilet but there's a gap in between sliding door, I would prefer to have single door and tightly closed the space. Due to the size of the room that quite small, the smell of odour would not go away easy unless we open the balcony. One thing that love is the spa which allocated within the hotel. I went a few time for massages as I always go to ESKA for massage but the hotel is not up to my expectation. Lastly, a lot of mosquitoes in the vicinity and in the room

-good service 10/10 -breakfast 10/10 -hotel 10/10

Got two rooms. Check in and out process was acceptable. Room was clean. Facilities was ok. Just that half way through our stay, there was no water for us to shower.

All the staff very friendly. Service very good, happy to stay there.

First time using this hotel. Room is boutique style with open hanger cupboard. Next time around the suite