Khách Sạn Có Bar Ở Cleveland

Came for a concert , Hotel was exactly as described. Gave good directions on how to get to venue.

Great service great experience

Great stay and close by the airport. Also decent pool but small gym. Good staff and lobby bar

Booked a last-minute one-night stay and it was perfect—clean, comfortable, beautifully designed, and had everything we needed. We also spent the rest of our night at The Vault, which was such a fun bonus. Great location overall. Would definitely stay again.

房間沒熱水，説要修六天，洗不了澡很麻煩，但是攜程服務很棒，積極主動幫忙溝通，體驗感很好！客服危機公關滿分

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Very clean hotel and good service mind. The location is in downtown. Easy for everything.

This hotel is aging, but the location is amazing! We traveled to Cleveland for my son's birthday trip to a Cavs game. Upon arrival, the valet was extremely congested. No one came out to welcome us or anything so I thought all the valet were out parking cars. Instead, three of them were inside, laughing and talking. There was no mention of cost anywhere, so I was very surprised at the $50/day charge upon checkout. Considering it took them an hour to bring my car back to me upon check out, I would say that charge is VERY exaggerated. When we went to check in, I was surprised that they needed a credit card to hold $200 on. I prepaid and expected they would need a card on file, not to hold funds. Anyway, our first room seemed nice. It had an amazing view of Rocket Arena. But, I decided to rest a minute and when I looked at the ceiling, it was falling apart!! This was something I decided to give a pass on, considering the age of the building. However, when I got up to shower and there was a huge clump of long brown hair on the wall, that was too much for me. I went to the front desk and they were very nice about the issue and quickly moved us to another room. The rooms are basic. There is an armoire with an iron, two bottles of water, a coffee maker and coffee and a mini fridge. The televisions in the rooms are very large, that was nice. Check out was easy, just a lobby full of people all waiting for their cars to show up! The only other thing I can say is that I paid for a supreme room through Trip and was only given a standard room. So, there must be a miscommunication between Trip and the hotels. Be wary...

Vị trí tốt, Khách sạn có vẻ trong tình trạng tốt, thiếu các đường ống sạch sẽ, hoặc là được dọn dẹp vội vàng. Sàn phòng vệ sinh của chúng tôi không được lau, bạn có thể biết điều đó qua tấm thảm phòng tắm chuyển sang màu đen khi chúng tôi lau nước tràn từ vòi hoa sen. Đổ thùng rác washropm và một ít tóc vào thùng rác. Giường thoải mái và sạch sẽ. Nhân viên thân thiện, đặc biệt là bộ phận đồ ăn/tiệc. Ngược lại, nhân viên trông xe rất thô lỗ. Anh ta ngồi đó nghe điện thoại trong khi chúng tôi vật lộn để vào bãi đậu xe mặc dù chúng tôi đã trả tiền trước cho bãi đậu xe. Anh ta có vẻ khó chịu khi chúng tôi yêu cầu giúp đỡ. Không chắc anh ta đến đó để làm gì. Hóa ra đó là vấn đề máy quét của họ. Phí đỗ xe là 20 đô la một đêm và bữa sáng tự chọn là 18 đô la cho người lớn và 6 đô la hoặc 8 đô la cho trẻ em dưới 12 tuổi.