TTài khoản kháchEverything was great apart from one very unpleasant incident. On one evening my wife and 2 year old were asleep in the room and my friend and I were having a late drink in the lobby. Around midnight my wife called me and said two men had come into the room and switched on all the lights, shouting and woke up the baby who was extremely upset as was my wife. The keys to our room were no longer working. I went to the reception quite visibly shaken up by the incident as anything could happen if strange men are allowed access into your room in the middle of the night - there was a quick apology and told it was a mistake they had given someone else our room. For a 5 star hotel I would not expect such a serious error and would have expected something a bit more by way of apology to make up for the incident.
TTài khoản kháchLocation was great, close to several beaches. There’s a shuttle that can give you a ride to the nearest one but unfortunately was out of service during my stay - I do recommend Konnos and Fig Tree beaches that are slightly farther. The spa services (e.g. massage, exfoliation & hydration, etc.) were very underwhelming and not worth the price. The bathroom had the previous guest’s hair strands on the shower’s wall and mold in the tile’s crevices - a person was sent to “clean up” after a call to the reception. On the other hand, breakfast was great and inclusive. Pool was nice and the bar was right next to it with drinks and quick snacks (e.g. salads, club sandwiches, wraps, etc). Parking was also accessible and easy.
Overall, the stay was good but the cleanliness and spa services should really be focused on by the facility.
GGeorgepThis is our third year that we book vacations with this hotel.In general we are satisfied with the accomodation and and the facilities that the hotel provides.Stuff is professional and kind.Breakfast has a variety of stuff for all tastes, although pastries are not the best quality.Food of the main restaurant (antaeus) is very good and tasty.One of the disadvantages of the hotel are the rooms, some rooms are not renovated so this is a thing that it can be improved.Finally the best thing in this hotel is the pool of course, it is quite big and there are enough sunbeds around the pool.
TTài khoản kháchI stayed here for a week and left today. Staff were lovely and building is nice and modern however whenever we was in our room we could hear everyone in their rooms. Next to us there was someone screaming at his partner for a few hours then I think he left and new people came in. The thin walls made it so we could hear their tv all day and night. We also saw a cockroach in the hall way and below is a picture of pink sausages we had at breakfast. Not worth the money. Very disappointed as we spent a lot of money to be there
GG4B3XIt was somewhat disappointing, because from a four-star hotel I would expect a little more. They have everything needed, but their idea of a double bed is to push two beds together. If there is already a kettle in the room, it would be nice to have some tea or instant coffee provided. The breakfast is decent, and the dinner is nothing extraordinary. It was edible, but I wouldn't say it was truly good.
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