Sheikh Humaid Bin Rashid Al Nuaimi Street Al Nakheel, Ajman, Emirate of Ajman, United Arab EmiratesXem thông tin khách sạn
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Chúng Tôi Khớp Giá
1 đêm
Đánh giá của khách
4.7/5
Đáng Kinh Ngạc
75 đánh giá
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Đánh giá đã xác thực
Vị trí4.7
Trang thiết bị4.6
Dịch vụ4.6
Vệ sinh4.7
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Tất cả đánh giá(75)
Đánh giá tích cực(60)
Đánh giá có ảnh/video(30)
Thời gian lưu trú tuyệt vời!(7)
Nhân viên thân thiện(5)
Tài Khoản Khách
Phòng Twin Superior với tầm nhìn biển từng phần
Lưu trú vào thg 6, 2024
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 10 thg 7, 2024
This is my 2nd time here but now some areas are still under construction but the service, beach, location are perfect. Thanks to the receptionist lady Rochelle Filipina who was very helpful.
Dịch
6/8
Tài Khoản Khách
Phòng Signature Deluxe King có tầm nhìn ra biển
Lưu trú vào thg 9, 2024
Gia đình
1 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 13 thg 10, 2024
The hotel has a great pool
Attention is needed to improve the breakfast offering with more selections
Unfortunately I witnessed one of the Managers making a staff member cry in public on the first floor bar reception yesterday lunch time, this was very unprofessional and he should have taken the staff aside in a room out of customers views! I did not pay for that as a n addition - I believe his name is Rafael, I spotted him a few times huddling with staff in different areas, but the conversation just looked casual not formal.. this is the reason for my score of 3 for service it would be 5 had I not seen the manager
I would like to commend the [Russian] staff in cafe naseem, both at reception and floor runner - the floor runner took my special drinks request and had it prepared by the chef - she is always seen smiling - she should be promoted -
Disha in first floor lounge was very warm and welcoming and made sure my elderly mother was taken care of whilst I was away
Dịch
HopeMedicine Energy Healing
Phòng Twin Superior với tầm nhìn biển từng phần
Lưu trú vào thg 5, 2024
Vợ chồng
89 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 30 thg 6, 2024
It’s a nice clean spacious property
Rooms are nice . Swimming pool is good . Gym is very nice
Dream and sauna are good too
The most amazing part was we like the food
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for choosing Ajman Hotel as your preferred destination.It is delightful for us to learn that you enjoyed a great holiday at the property and features like clean spacious property, nice rooms , swimming pool, Gym facilities and amazing food added positively to your stay experience.Our heartfelt gratitude for your patronage and we look forward to your next visit at Ajman Hotel in the near future.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Phòng Twin Superior với tầm nhìn biển từng phần
Lưu trú vào thg 4, 2024
Khác
30 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 5, 2024
Good location and facilities. Beach and pool are clean. Construction happening in the site might be a negative aspect of our stay.
Dịch
Tài Khoản Khách
Phòng King Superior với tầm nhìn biển từng phần
Lưu trú vào thg 11, 2023
Khác
47 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 12, 2023
Wonderful hotel, all conditions for relaxation are good, excellent service, receptionists are very polite
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for your kind words! We're delighted to hear that you had a wonderful experience at our hotel and that you found all the conditions for relaxation to be excellent. It's especially rewarding to know that you appreciated the high level of service from our team and that the receptionists were polite and helpful.We look forward to welcoming you back for another fantastic experience.Kind regards, Recep PamukcuGeneral Manager
Gwynn 51
Phòng Signature Deluxe King có tầm nhìn ra biển
Lưu trú vào thg 5, 2023
Vợ chồng
2 đánh giá
3.7/5
Đăng tải vào 18 thg 6, 2023
Having stayed at this hotel for many years I have to say that I was bitterly disappointed with this trip
We booked a King Sea View Room on a half board basis which I understood to be Bed Breakfast and either lunch or dinner
I have a problem with my hip and when we got to our room i was disappointed that on previous occasions we had managed to book a room with a walk in shower
The room we were given had a shower over the bath and the sealing around the bath at the tap end was all breaking away which subsequently caused the water to seep through and flood the bathroom floor
To get around the issue of the Shower situation we agreed to occupy a suite at an additional 200 Dirhams per night, the room in question did indeed have a shower but unfortunately as it was located on the top floor I experienced a huge problem with air coming from the taps bidet etc which as i explained to them must be caused with air in the system
To my surprise a lady on reception admitted that there was an issue with the plumbing on the top floor and despite several visits fro engineering the problem was not solved fully.
The other thing I complained about was that the Half board in their terminology actually means bed breakfast and a 50Dirham contribution to eat lunch or dinner.
When I pointed out that 50 Dirham didn’t buy a burger and chips in the sports bar the comment I received was that Burger and chips fell under the heading of a La Carte which in itself seems ridiculous.
The holiday was pretty much ruined by these events but would comment that the staff working in the restaurants and indeed the guys who take care of the guests on the beach and around the pool were exceptional in their professionalism and care offered to all the guests as was the Food and Beverage manager who went out of his way to listen and take on board the issues we experienced.
When we originally stayed at the hotel it was managed by the Kempinski Group and unfortunately all I can say is that the overall experience we endured over our 10 night stay was far from what you would expect from a 5 Star establishment
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for choosing Ajman Hotel as your preferred destination., we deeply appreciate your loyalty and the time you took to share your detailed feedback about your recent stayWe are pleased to hear that you found our staff in the restaurants, beach, and pool areas exceptional in their professionalism. We will ensure that your commendations reach the team, including the Food and Beverage manager.On the other hand, we sincerely regret the series of disappointments and inconveniences you encountered during your visit. Your comments are crucial to our continuous improvement, and we assure you that we are taking immediate action to address the issues you've raised.We appreciate your understanding and hope for the opportunity to welcome you back for a much-improved experience.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Lưu trú vào thg 1, 2023
Khác
13 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 2, 2023
All the services is excellent!
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you so much for your positive feedback regarding your stay at Ajman Hotel.We're delighted to hear that you found all our services excellent. Providing exceptional service is our top priority, and we truly appreciate your acknowledgment.Once again thank you and we look forward to welcoming you back for another memorable stay.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Lưu trú vào thg 12, 2022
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 29 thg 1, 2023
Excellent hotel
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for choosing Ajman Hotel as your preferred destination.We highly appreciate your positive feedback and we look forward to hosting you again in the near future.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King Nhìn Ra Biển
Lưu trú vào thg 10, 2023
Một mình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 11, 2023
很舒適環境,房間服務也很好
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you found the environment very comfortable and that our room service met your expectations.We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Phòng Twin Superior với tầm nhìn biển từng phần
Lưu trú vào thg 11, 2023
Du lịch cùng bạn bè
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 14 thg 1, 2024
Отель отличный,из минусов стройка в центре но нам не мешало!из минусов пологий вход в море
Dịch
Phản Hồi Từ Khách Sạn: Dear Valued Guest,Thank you for sharing your feedback about your experience at our hotel. We're delighted to hear that you found the overall experience excellent.We understand that the ongoing construction in the center may have been a concern for some guests, and we appreciate your understanding that it didn't bother you. We always strive to ensure that our guests' comfort is a top priority.Your feedback about the gentle entrance to the sea is valuable to us. We appreciate your input, and we'll certainly consider it as we continue to enhance our offerings.We look forward to welcoming you back to our hotel in the future.Kind regards, Recep PamukcuGeneral Manager
Mayingjie
Phòng Deluxe hai giường hướng biển
Lưu trú vào thg 9, 2023
Một mình
2 đánh giá
4.0/5
Rất Tốt
Đăng tải vào 8 thg 10, 2023
一切都好,就是前台太噁心了,
Dịch
Phản Hồi Từ Khách Sạn: Dear Mayingjie,Thank you for choosing Ajman Hotel as your preferred destination.We sincerely apologize for any discomfort or dissatisfaction you experienced with our front desk services. Your feedback is essential, and we take your comments seriously.To address your concerns and improve our services, we would appreciate more details about your experience. If there are specific instances or issues that you would like to share, it will help us to investigate and take corrective measures.Our goal is to provide a positive and welcoming experience for all our guests, and we regret that we fell short during your interaction with the front desk. Please feel free to contact us directly to discuss your concerns further or share additional information.Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust during any future stays.Kind regards, Recep PamukcuGeneral Manager
Tài Khoản Khách
Phòng Deluxe Có Giường Cỡ King Nhìn Ra Biển
Lưu trú vào thg 3, 2024
Người đi công tác
3 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 27 thg 6, 2024
總體環境良好
Dịch
Pema L
Lưu trú vào thg 12, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 13 thg 1, 2025
Ajman hotel is the best hotel for calm weekends where we had spent a really amazing time, since start all our stay was smooth and comfortable, from front desk where the staff was professional and all our checking procedure has been done too fast, we enjoyed our pool time and beach view from our room was amazing
Dịch
Phản Hồi Từ Khách Sạn: Dear 797pemal, Thank you for choosing Ajman Hotel as your preferred destination and for the positive feedback. We are delighted to hear you had a smooth and comfortable stay, enjoyed the pool, and loved the stunning beach view from your room. It’s great to know our front desk team provided a seamless check-in experience. We can’t wait to welcome you back for another relaxing weekend. Best regards, Recep Pamukcu General Manager
Amena A
Lưu trú vào thg 12, 2024
Một mình
5.0/5
Nổi Bật
Đăng tải vào 7 thg 1, 2025
You will never find a resort better than Ajman hotel, if you want to spent a good time sunbathing on the beach or enjoy at the pool it is the best place ever I stayed before, calm, with great service, clean and tidy. Will recommend for my friends and will definitely book soon
Dịch
Phản Hồi Từ Khách Sạn: Dear 77amenaa, Thank you for choosing Ajman Hotel as your preferred destination. We are thrilled you had such a wonderful experience enjoying the beach, pool, and our exceptional service. Your recommendation means the world to us, and we can't wait to welcome you back for another luxurious stay. Best regards, Recep Pamukcu General Manager
Dogan A
Lưu trú vào thg 12, 2024
Gia đình
5.0/5
Nổi Bật
Đăng tải vào 7 thg 1, 2025
One of the best resort I have visited till now. The receptionist were very friendly and helpful. Great staff who knew how to serve the customer. The room was well equipped and the service was excellent. From balcony we could view the sea and feel the cool breeze.
Dịch
Phản Hồi Từ Khách Sạn: Dear dogana2025, Thank you for choosing Ajman Hotel as your preferred destination. We are thrilled to be one of the best resorts you've visited. It's also wonderful to hear you enjoyed the friendly service, well-equipped rooms, and the stunning sea views from your balcony. It's been our pleasure to have you as one of our guests and we look forward to welcoming you back for another memorable stay. Best regards, Recep Pamukcu General Manager