Cosy, boutique -style hotel decorated with whimsical touches. Friendly staff, free and fast Wi-Fi, good water pressure and a small basement gym. Limited, though adequate breakfast buffet selection.
My room's mattress showed its age as it was sagging to one side.
Staff were prompt in retrieving lost property and posting to my next destination.
As Zagreb is a compact city, the hotel is within easy walking distance to all major attractions, with convenience stores at the doorstep and the central train station 2 blocks away.
One Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
Hotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
Tọa lạc tại Novi Zagreb, Zagreb, Pullman Zagreb cách Supernova Zagreb - Buzin 5 phút đi bộ và cách Hồ Bundek 5 phút đi xe. Khách sạn cách Bảo tàng Nghệ thuật Đương đại 4,2 km và cách Nhà thi đấu Zagreb 7,7 km.
Hãy tận hưởng những dịch vụ, tiện ích như quyền truy cập Internet không dây miễn phí, dịch vụ cưới và phòng đại tiệc.
Khách có thể thưởng thức những món ăn ngon tại nhà hàng hoặc dùng bữa nhẹ tại quán cà phê. Khách sạn này còn cung cấp dịch vụ phòng (có giới hạn thời gian). Đập tan cơn khát với đồ uống yêu thích tại quầy bar/khu lounge. Khách có thể dùng bữa sáng buffet (có phụ phí) từ 6:30 đến 10:00 hàng ngày. LOCALIZE
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có kế hoạch tổ chức sự kiện tại Zagreb? Khách sạn này có khu vực tổ chức rộng 200 mét vuông, bao gồm trung tâm hội nghị và 3 phòng họp. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 193 phòng được trang bị minibar. Giường nệm cao su hoạt tính (memory foam) đi cùng chăn bông và bộ đồ giường cao cấp. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí ngay tại phòng. Phòng tắm thiết kế mở với buồng tắm vòi sen có đồ dùng nhà tắm được thiết kế riêng và máy sấy tóc.
Hilton is a famous hotel but i met the poor services :
1-I book 3 days hotel on Aug 9-12,2025. But i cancel booking on aug 6-9,2025 due to paper error and your sides has already cancelled on mid May.However, if you have any queries, you can discuss with me on the first day.But the hotel staff find me in the evening on the third day . How can i enough time to find and solve it. It maybe definitely effected my trip at that time.
2-No cleaning lady come to my room cleaning and tidy up at the second and third day.
3-I borrowed the computer adapter from the male reception staff in the evening but he said no. However, i can borrow from the female supervisor on next day.
Why???
This is my unhappy trip
This wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
Tọa lạc ở Zagreb và cách Bảo tàng Archaeological Museum Zagreb 2 phút đi bộ, art'otel Zagreb, Powered by Radisson Hotels cung cấp dịch vụ tiền sảnh, các phòng không hút thuốc, sân hiên, Wi-Fi miễn phí ở toàn bộ chỗ nghỉ và quầy bar. Ngoài nhà hàng, chỗ nghỉ còn có trung tâm thể dục, hồ bơi trong nhà và phòng xông hơi khô. Chỗ nghỉ này cách Quảng trường King Tomislav Square 8 phút đi bộ và trung tâm thành phố 200 m.
Khách sạn sẽ cung cấp cho khách các phòng có điều hòa, bàn làm việc, máy pha cà phê, két an toàn, TV màn hình phẳng và phòng tắm riêng với vòi sen. Tại art'otel Zagreb, Powered by Radisson Hotels, tất cả các phòng đều được thiết kế có ga trải giường và khăn tắm.
Chỗ nghỉ có phục vụ bữa sáng thực đơn buffet, thực đơn à la carte hoặc kiểu lục địa.
Đội ngũ nhân viên lễ tân giao tiếp thành thạo bằng tiếng Đức, tiếng Anh, tiếng Croatia và tiếng Ý.
Các điểm tham quan nổi tiếng gần chỗ nghỉ bao gồm Ga Zagreb, Quảng trường Cvjetni và Vườn bách thảo Botanical Garden Zagreb. Sân bay Zagreb Franjo Tuđman cách 16 km.
Everything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
Hotel Phoenix ở Sesvete, Zagreb, cách Trung tâm thương mại City Center One East và Trung tâm Thương mại Garden Mall Zagreb 15 phút lái xe. Khách sạn phù hợp cho khách gia đình này cách Nhà thờ Zagreb 12,5 km và cách Sở thú Zagreb 9 km.
Đừng bỏ qua những dịch vụ, tiện nghi thể thao, giải trí tuyệt vời, bao gồm xưởng rượu vang trong khuôn viên và trung tâm thể dục. Các dịch vụ, tiện ích khác tại Khách sạn này bao gồm quyền truy cập Internet không dây miễn phí, dịch vụ tư vấn/hỗ trợ khách và dịch vụ cưới. Khách có thể sử dụng dịch vụ đưa đón (có phụ phí) - hoạt động trong phạm vi 5 km - để đi lại trong vùng.
Thưởng thức món ăn kiểu Địa Trung Hải tại nhà hàng cao cấp Maestro hay thư giãn bên ly nước mát lạnh từ quầy bar/khu lounge hoặc dùng bữa tối ngoài trời với quang cảnh vườn. Khách cũng có thể nghỉ lại trong phòng thưởng thức những bữa ăn ngon với dịch vụ phòng (có giới hạn thời gian). Khách có thể dùng bữa sáng buffet các ngày trong tuần từ 7:00 đến 10:00 và cuối tuần (phụ phí) từ 7:00 đến 10:00.
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ xe limo/xe đưa đón hạng sang và nhân viên thông thạo nhiều ngôn ngữ. Có kế hoạch tổ chức sự kiện tại Zagreb? Khách sạn này có khu vực tổ chức rộng 1000 mét vuông, bao gồm trung tâm hội nghị và phòng họp. Với phụ phí, khách có thể sử dụng xe đưa đón sân bay 24 giờ và dịch vụ đón khách tại nhà ga.
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 55 phòng được trang bị máy điều hòa và TV màn hình phẳng. Phòng được trang bị giường nệm cao su hoạt tính (memory foam). Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình kỹ thuật số sẽ mang đến những phút giây giải trí thoải mái. Các phòng tắm có máy sấy tóc và áo choàng tắm.
Tốt
27 đánh giá
7,7/10
Giá từ
2.284.909₫
mỗi đêm
Kiểm Tra Phòng Trống
Xem Tất Cả Khách Sạn Có Phòng tập thể hình Tại Zagreb
Xem Đánh Giá Của Khách Về Khách Sạn Tại Zagreb
Xem tất cả
9.1/10
Tuyệt Vời
TTài khoản kháchFantastic location. Sauna is available to book for free for private use. The best thing was the massage - it was really good. The only issue was the air condition which was changed to heating during the time we visited (summer transitioning to autumn) so it was a little warm at night. Unless you took the garden facing room, the road/ trams noises will be uncomfortable to leave the windows open through the night. Having said, the staff service were good.
TTài khoản kháchEverything was good except for the fact that the only reason we booked the hotel was because of the outdoor pool on the top floor, since it’s the only one of its kind in Zagreb. Nowhere did it say that the pool would be closed when we made the booking.
What compensation did we receive? Access to a pool at another hotel. The problem was that those pools were indoors. After several complaints and calls to Trip.com, we received 15% of the booking fee back. In my opinion, that was not sufficient, but it is what it is. Everything else was fine.
TTài khoản kháchOne Rude Staff Member Ruined an Otherwise Decent Stay
I stayed at Esplanade Zagreb Hotel with high expectations given its historic prestige, but one employee’s unprofessional behavior significantly tarnished my experience.
Upon arrival, I mistakenly entered the hotel’s parking area as the parking gate opened. After realizing the error, I proceeded to the lobby, completed check-in, and moved my car to the designated drop-off zone for valet service. At this point, a parking attendant aggressively confronted me—hands on hips, speaking in a condescending tone, and demanding how I’d accessed the area. His demeanor was more suited to scolding a trespasser than addressing a paying guest.
To be fair, the front desk and concierge staff were perfectly polite and efficient. Had I not encountered this particular employee, my overall impression would have been positive. But for a hotel branding itself as a luxury establishment, even one hostile interaction is unacceptable. A guest’s entire perception can be undone by a single moment of poor service.
The incident casts doubt on the hotel’s training standards. Why does such a disparity in staff attitudes exist? I hope management addresses this, as no amount of century-old tradition excuses rudeness. Until then, I’d hesitate to return or recommend Esplanade Zagreb without caution.
HHowtowinthelotteryLocated about 15-20 minutes walk from the central bus station or about 5 minutes via taxi. A mix of tram and walking would take you 15-20 minutes.
Surrounded by a pizza takeaway, coffee shop, bakery and mini mart.
About 20 minutes walk to the main town centre or take the tram just outside the hotel. You can take a taxi which is generally outside.
The surrounding area is safe but looks a bit run down because of graffiti.
The hotel reception is immaculate. Customer service is really good and you can leave your bag if you check in early (3pm check in). The first floor has a pool (free), limited gym (free) and spa (paid). Restaurant and bar at the ground floor.
The room is immaculate but looks a bit dated. King size bed is very comfortable and a bonus. Blankets are comfortable and weighted. Air conditioning is strong but a bit loud.
Kettle, free coffee/tea, complimentary waters, iron/ironing board, hair dryer, robes/slippers, and towels available.
Shower is strong with two different heads. The shower sprays everywhere on the outside floor due to a poor glass shower curtain.
Noise? Rather quiet but can hear noisy people shouting in the corridor.
TV is old and dated.
Plugs on both sides of the bed (European style).
Overall, a decent hotel for the price.
TTài khoản kháchThis wonderful hotel is right in the center of old Zagreb. Everything is within walking distance.....restaurants abound, flower market and food markets, shops, the trolley for transportation is close by, and many museums, churches, government buildings, parks and Historic sites. The Hotel Dubrovnik is clean, light rooms, comfy beds, and a sumptuous breakfast! We thoroughly enjoyed our stay.
TTài khoản kháchFirst things I like to express my appreciation to Toni at front desk who's very friendly welcoming my first day check in and helping me when I have problem with rental car. He really put his effort making so many calls when the rental car didn't response well, but finally all problem solved. And he sent his regard throe his friend at front desk on my second check in after 7 days traveling to Split and Dubrovnik, his name also Tony and he also very friendly.
Thanks to both of you Toni & Tony ( I hope I didn't wrong spelling your name )
It's highly recommend for all type of traveler, the room is very quite, I can't hear anything from next room or outside, sleep like a baby. I love the spacious shower room and all luxury amenities. If not mistaken I think this is a brand new hotel.
Since i drive a car, for me location is not important, 8 minutes drive to the old town, not too far. I like the neighborhood is so quite.
Breakfast has many menus and tasty too.
Overall is perfect , one thing I don't like is the dimming lights.
If they have a brighter light, I will be so happy.
The W By LJ is my youtube channel if you like to see my review video
TTài khoản kháchHotel is located conveniently, especially if traveling by car. When I arrived, while taking a shower I realized that the bath drain was clogged and had to clean it myself (as I was already soaking wet). Obviously, clearing out other people's hairs wasn't my idea of a well maintained bath in a 4-star hotel so I complained at the reception. They apologised, but it was all a bit too late. In general, the shower could use some TLC as the toiletry shelf inside the shower was not clean as well (had some mold on it). Other then that, the room was adequate, and the location of the hotel allows for a good sleep, even with windows open as it is far enough from busy streets.
Breakfast was mediocre - croissants were semi-baked, almost raw inside and definitely just baked to finish from frozen (not freshly made in hotel bakery). The selection of food was meh, but it wasn't horrible.
TTài khoản kháchThe hotel is very close to the town centre. There are many good restaurants around and the hotel staff are very friendly. The junior suite is very spacious and clean. Will book again if we visit Zagreb again.
TTài khoản kháchHilton is a famous hotel but i met the poor services :
1-I book 3 days hotel on Aug 9-12,2025. But i cancel booking on aug 6-9,2025 due to paper error and your sides has already cancelled on mid May.However, if you have any queries, you can discuss with me on the first day.But the hotel staff find me in the evening on the third day . How can i enough time to find and solve it. It maybe definitely effected my trip at that time.
2-No cleaning lady come to my room cleaning and tidy up at the second and third day.
3-I borrowed the computer adapter from the male reception staff in the evening but he said no. However, i can borrow from the female supervisor on next day.
Why???
This is my unhappy trip
Giá phòng trung bình cho các khách sạn có Phòng tập thể hình tại Zagreb là bao nhiêu?
Với khách sạn có Phòng tập thể hình ở Zagreb, giá phòng trung bình vào ngày thường là 4.525.436₫, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 4.558.780₫.
Ở Zagreb có những khách sạn bình dân phổ biến nào có Phòng tập thể hình?
Các khách sạn có Phòng tập thể hình ở Zagreb đang có những khuyến mãi gì?
Trip.com mang đến cho người dùng các chương trình khuyến mãi và chiết khấu đa dạng quanh năm. Bạn có thể kiểm tra trang khuyến mãi để khám phá các chương trình khuyến mãi đang diễn ra trên Trip.com.