Khách sạn 4 Sao tại Riyadh, Ả-rập Xê-út

Good and quiet hotel, has good and various breakfast and good internet. The only point that the hotel must fix the parking barrier, it doesn’t work by the card, therefore, you have to wait few minutes till the noticed you through the CCTV camera.

Disappointing experience with serious service issues, partially salvaged by the duty manager. My stay at JW Marriott Riyadh started off very poorly. I arrived at 3 a.m., and check-in was disappointing — no welcome drink, no upgrade, and none of my pre-arrival requests were met. My room was small, not on a high floor, and the “genius suite” was misleading: the bathtub’s view is blocked by fixed blinds. On top of that, someone was smoking on a non-smoking floor, which made me feel unwell, and reception offered no real solution. Concierge service was equally frustrating. I had arranged a driver for a trip to the Edge of the World, but I received conflicting information and was quoted a price three times the market rate. When I raised the issue with the concierge, he promised to resolve it and never got back to me. Complaints at reception and with concierge went completely unaddressed, forcing me to escalate directly to the duty manager. Thankfully, the duty manager intervened and salvaged my stay — upgrading me to a penthouse suite for a few hours and offering a complimentary dinner. While his support was excellent, it shouldn’t have taken escalating multiple complaints to get any resolution. Overall, the hotel itself is luxurious, but inconsistent service at reception and concierge, misleading room descriptions, and poor handling of complaints make this a risky experience.

I have no words to describe how good this hotel is Itreally feels like a five star hotel I am a retired physician and I am from Honolulu Hawaii so know hotels. and traveling through Scandinavia in much of the rest Europe and the UK of the last four years I’ve stayed in more than two dozen four star hotels.  And this one is easily is in the top 10% The service is the best of any hotel I’ve ever been in. from the reception desk to the restaurant staff, to the cheerful people who efficiently run the coffee shop in the lobby etc. The buffet is beyond belief and à la cart menu is extensive and available late into the night  i’ve been to several well-known Middle Eastern restaurants in London in Oxford UK the buffet here is better than any of them The end hotel has the grandest lobby of all two dozen that I’ve seen for the last four years And the location cannot be beat I intended to only stay four days, but extended to three times that one reason was, I wanted to try all the dishes in the buffet at least twice. I was planning to try some of the recommended restaurants in town, but decided that it is unlikely that there will be any better than the this hotels restaurant. I was trying hard to think of anything negative to say just to show some balance, but I cannot think of anything This is the place to stay if you are in Riyadh

It’s hard to know where is a good place to stay in Riyadh. But thanks to their excellent metro system and cheap taxis you can actually stay in most areas and be connected as it is a HUGE city well spread out. This hotel was great. Very modern and a stupendous breakfast full of Saudi and world cuisines. Staff frindly and check in 24 hours which is handy when your flight arrives at 3am! Thanks for the lovely stay.

Review: 5-Star Comfort with a Small Location Caveat Overall Rating: ⭐⭐⭐⭐⭐ I recently stayed at Centro Olaya Riyadh and had a wonderful experience. The hotel itself is impeccable—the rooms are modern, sleek, and exceptionally clean, offering a perfect urban retreat in the middle of a busy city. What I loved: Service: The staff were professional and went out of their way to ensure a smooth check-in and comfortable stay. Facilities: The rooftop pool and gym are highlights of the property, offering great views and a chance to relax. Vibe: It has a very chic, lifestyle-focused atmosphere that is perfect for both business travelers and couples. The only downside: The only thing to be aware of is that there aren’t many shops or convenience stores within immediate walking distance of the hotel entrance. If you need snacks, pharmacy items, or a quick retail fix, you’ll likely need to take a short Uber or drive to one of the nearby malls or commercial strips. Verdict: Despite the lack of immediate shops nearby, the quality of the hotel and the service make it a 5-star stay for me. I would definitely stay here again, just with a little more preparation for my personal supplies!

Very nice hotel we enjoyed the lobby area the interior was amazing, we booked a room without view and they apgrade us to an amazing view i want to thanks Mr Mohammed he was very nice and professional, the staff is friendly and nice and about the room the furniture was new and clean, the bed is very comfortable overall we enjoyed everything thank you 👍🏼