Khách sạn 4 Sao tại Hessen, Đức

I just stayed the night to get a connecting train the next morning. Free shuttle bus available from.the airport to the hotel, but you have to pay €15 for the shuttle bus from the hotel back to the airport. Room was a decent size and clean. The restaurant was already closed when I arrived, but I could get a sandwich and cooldrink from a vending machine in the reception area.

Everything is perfect. Big spacious room. Interesting design. Good view. Note they dont have microwave only oven. Its clean and neat. Note Room service only after 3 days. Location is walkable to old town.

I booked based on being able to check in early; I know airlines crews use this hotel. When I got to the hotel, I could check in early but after 10 AM for additional 50 euros. If I wanted to check in before that I would have to pay for an extra day. I had prepaid the hotel, so I ate that loss and used the 50 euros to apply for a taxi out of there. I asked in an email about early check in which is why I booked that hotel - the email outlined the charge but was not specific in saying before 10 am was another night charge. Wish hotel policy was clearer. Arriving at 05:30, and having to sit in the lobby for hours after 15 hours of flying was unacceptable.

I booked the room with breakfast but the hotel said it was 28euro per night extra so I didn’t use the breakfast but the breakfast according to my booking was included I feel cheated for my money with this. Booking a room for 168euro and includes breakfast for three then in the end I didn’t use the service since the service agent at the counter was not professional and told me it’s not including breakfast. Also I tried to call the counter for the whole day and no one picked up the phone. Very disappointed and even though the location and room was great I will not be coming back due to this.

Хороший отель могу рекомендовать. Нормальное местоположение. Отель достаточный комфортный

Das Zimmer war gut, die Lage ist top, allerdings war ich im Hochsommer da und es fehlte eine Klimaanlage, was für das heiße Wetter etwas unangenehm war. Es gab zwar einen Ventilator, der allerdings etwas zu laut war, sodass ich mit Ohrstöpsel geschlafen habe. Aber im Großen und Ganzen war das Zimmer sauber und hatte alles, was man braucht.

When i checked in on November 6th, the reception lady is not so nice. I asked clearly if you have a room in higher foor. She just ignored me!!! AND i asked again and she said no room in higher floor. She then gave me a room in the 2nd floor. I accepted but when i entered the room, i found the window cannot open like last time. So I went back to her and asked a room with open window at any floor. Then she gave a room on the highest floor at 6th!!! So what about a min ago ”no room in higher floor”??? Then, i tried to open the window several time and it absolutely did'nt work!!! I can sense that she a little ******. Bacause I am Asian.