Khách sạn 4 Sao tại Giang Tô, Trung Quốc

This is the first time I've had an absolutely 10/10 experience with any hotel. This particular hotel also outranks every other Marriott I've ever stayed at. I genuinely could not think of a single negative point. I was only in Nanjing for 2 nights, in town for a meeting, and I'm so glad I chose to stay here. Firstly, the room is exactly as advertised. Marriott hotels always have the fluffiest pillows, but this particular hotel had the most HEAVENLY pillows. The bed was so comfy that I ended up postponing my day plans just so I could sleep in! I didn't realise how desperately I needed that rest and recuperation, and am glad I chose to stay here and get what I needed. Also, this hotel does not skimp on the water - most hotels will only give you 2 tiny bottles a day, which if it's blazing hot outside, can be frustrating, especially if you want to boil water for tea/coffee in the morning. This hotel provides 4-5 complimentary bottles of water per day. In many ways, I felt like they anticipated what I'd need and would provide it before I even had the chance to ask. There is also an ironing board stowed in the room, which for me was a lifesaver as I had an important meeting. As other reviewers have mentioned, the location is indeed fantastic. I was so relieved to find that after a long train journey, I only needed to hop on the subway for 1 stop - I didn't even need to exit the building, as the hotel is located inside the mall connected to the subway station. The breakfast spread is not too bad either, with the highlight for me being the espresso machines. When I tell you this machine delivers the most divine coffee in 10 seconds, I am not kidding. It was one of my favourite things and a great way to kickstart a busy day. At check-in, the reception staff ensured they gave me all the info I needed. I noticed this is often skipped at other hotels as staff are shy or reluctant to speak in English, which results in foreign guests missing out on relevant info or complimentary perks - but the Marriott team refused to let language be an obstacle. I was glad to learn free snacks and coffee were available in the executive lounge each evening. While I was there, the executive lounge manager - I think her name is Sheila, apologies if I've gotten this wrong - took the time to introduce herself and ask if I needed anything. She was so polite and genuinely seemed to want to improve the experience for guests. To me, these small touches are what set a service-oriented luxury hotel apart from others. On my first night, I'd arrived pretty exhausted after having sat on a delayed train for hours, and I wanted to order takeaway as I didn't have the energy to go out. They have ******* lockers positioned right at the hotel entrance, which you can unlock with your phone and collect your deliveries. Being a foreigner who doesn't understand Chinese very well, I wasn't sure how to navigate this, but the reception staff went out of their way to help me, ensuring they stayed with me until I'd collected my parcel - it was not at all necessary for them to help me so much, but they did, and I'm very grateful for that :) I spent the entire month traveling in China and so, looking back, am able to compare all of the hotels and experiences from this trip. This particular hotel ranks 10/10 for me not only because of the location, but also because of the kindness and professionalism of staff. Things can sometimes be confusing or overwhelming for foreigners, and this was the only hotel where staff didn't hesitate to rush in and offer to help, no matter how small the issue. Even the gentleman at the coffee bar in the lobby was so kind and polite - and might I add, everyone at this hotel speaks English, so they really do cater to an international crowd. Housekeeping staff too were very sweet, always greeting you and asking if you needed extra bottles of water. Thank you for a relaxing, delightful stay! I hope to come again and stay longer next time.

Ks nằm n*** khu trung tâm, nhân viên hỗ trợ rất nhiệt tình, vệ sinh rất tốt, ks mới và sạch sẽ

Now, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here. Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around. In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room. When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture? Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc. Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us. These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.

因為來揚州開會選擇了這家酒店，前台辦理入住超快，看我拎着電腦包，主動推薦了安靜的高樓層房型。房間裏辦公桌寬敞，護眼燈亮度剛好，WiFi連文件傳輸都不卡頓，還免費升級了帶沙發的房型，方便臨時接待客户。前台提供免費打印裝訂服務，出行超方便，12月份的揚州古典園林推薦去打卡（蘇唱街[強]），退房時還貼心送水，趕高鐵路上喝太及時了，下次來這座城市還選這家！

Khách sạn sở hữu vị trí đắc địa, rất gần phố Shantang, chỉ cách vài phút đi bộ. Khách sạn cũng chỉ cách tuyến tàu điện ngầm số 2 200 mét, giúp việc di chuyển cực kỳ thuận tiện, đặc biệt là ở khu phố cổ Tô Châu, nơi taxi rất hiếm. Nội thất khách sạn độc đáo và dịch vụ xuất sắc. Mỗi khách đều có một quản gia riêng; bạn chỉ cần nói với họ những gì bạn cần. Trà chiều miễn phí cũng được phục vụ sau một ngày tham quan. Phòng ốc sạch sẽ và gọn gàng, bộ khăn trải giường tinh tươm và đầy đủ tiện nghi. Đây là một khách sạn được du khách đến Tô Châu đánh giá cao.

Đánh giá tốt, nó nằm ở Chu Trang, trang trí rất độc đáo, mang phong cách sang trọng hoang dã. Trên thực tế, phong cách này không dễ thực hiện, rất dễ bị bám bẩn và bám bụi, khiến người ta cảm thấy tồi tàn. Tuy nhiên, nơi này được bảo trì tốt, sạch sẽ và ngăn nắp và rất thú vị. Cô chủ cũng rất nhiệt tình đón chúng tôi n*** cổng Chu Trang. Tại sảnh có đồ ăn nhẹ và trà miễn phí. Nếu có thiếu sót thì có thể là nước trong bồn tắm ở phòng đó không thay đổi chút nào. Vòi ở vị trí bên trong và bạn phải trèo vào mới lấy được. Nhưng đó là một vấn đề rất nhỏ.

Khách sạn có vị trí đắc địa, dịch vụ lễ tân ở quầy lễ tân ấm áp và chu đáo, và có một cô nhân viên lễ tân tận tụy với công việc, ấm áp và chu đáo, và đặt mình vào vị trí của khách. Đó là một trải nghiệm lưu trú rất thỏa mãn, giường thoải mái, đồ dùng chu đáo và dịch vụ tỉ mỉ. Đây là nơi lý tưởng để lưu trú cho các chuyến công tác và du lịch.

Thiết kế của căn phòng rất hợp lý và có phong cách độc đáo, tôi thích nhất là cửa phòng tắm. Bộ đồ giường cũng rất thoải mái. Bộ ấm trà cũng rất tinh tế. màu sắc được lựa chọn tốt. Đặc biệt là dịch vụ mà tôi hiếm khi nhận xét. Mọi người không thể không giới thiệu nó cho mọi người! Tôi không thể ăn quá nhiều đồ ăn vì lý do sức khỏe nên tôi đã hỏi nhân viên xem họ có thể đặc biệt chuẩn bị cho tôi một số món ăn đơn giản và dễ tiêu hóa không, sau đó họ nói sẽ đưa miễn phí cho tôi! Ngày hôm sau, bà chủ nhà còn nấu cháo kê cho tôi! Khoai lang và khoai mỡ! Thật chu đáo! Với dịch vụ như vậy, môi trường như vậy, dù kinh doanh không tốt cũng khó! Phục vụ không chỉ là lời nói mà là hành động của trái tim sẽ lay động mọi người! Vị trí cũng rất tốt. Đền Khổng Tử và sông Qinhuai ở gần đó và có thể đến được trong vài phút đi bộ! Có rất nhiều thứ ngon nhưng bạn chỉ có thể xem chúng! Cảm ơn tất cả các nhân viên tại khách sạn Guildford! Tôi sẽ ở lại đây lần sau khi tôi đến Nam Kinh!