The room was spacious but the aircon was leaking onto the carpet. The lighting was adequate and the beds were comfortable. Having breakfast included was definitely convenient because I had an early walk to the convention center. Daily cleaning was also a plus for this property.
Such a beautiful place to stay. I loved the location as well. We stayed in the Mayan room. I loved everything about it. The o my thing if I could change it would be little more space in the rooms. We found that we was dancing around each alot and could hardly move to get luggage situated. So that part left me little flustered for lack of space in that aspect. Otherwise I have absolutely no complaints. Was very clean and the bed and pillow was like sleeping on clouds. Loved that very much. Was so very comfy and cozy. Loved how they bring your room service with morning breakfast that was nice. The stay felt romantic and overall we had a great time and I would definitely stay again. Im sure we will be returning for yet another anniversary. We was here celebrating our 25yr anniversary and it was perfect! The staff are accommodating and friendly and the chateau is stunning. I highly recommend to others who are looking for a fun different themed room with a jacuzzi too. Lots of TV channels they offer as well. Thanks for everything!
The hotel was clean and staff were friendly. However, there was nothing but ice as far as amenities go. The snack station was there, but there was nothing in it to buy. There were no vending machines. The included breakfast was a few prepackaged muffins and nutrigrain bars, coffee and juice.
I have attached pictures of the room. Door frames were completely broken. Door would hardly open or shut. The toilet seat was broken, the exhaust fan was hanging from the ceiling in the bathroom, and the smoke detector was hanging by the wires. The shower would not turn off if you tried to take a bath, and the plug did not work to keep the water in the tub when attempting to take a bath.
Most of these issues are routine maintenance items. For $87.14, I would at least except a well maintained hotel room. Room 118 was not that room.
Thank you for the opportunity to submit a review.
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Giá mỗi đêm từ:70 US$
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