Đăng tải vào24 thg 9, 2025
Tài khoản khách
The hotel located in nice location, but they had few small problems. 1) they didn’t had disposable toothbrushes, that’s a big disappointment 4 star hotel. 2) they don’t give water everyday. 3) the rooms a bit small and a bit loud at night. 4) the menu they should add english to it, because it’s a bit annoying to translate all the time.
The only good thing is the beach is very nice.
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Giá mỗi đêm từ:79 €
Đăng tải vào30 thg 7, 2025
Tài khoản khách
The location is perfect, beautiful mountains and the sea and wonderful Sun. The place like a paradise, like cuddled in. It is near to Antalya centre, where you can visit The Sealife zoo, walk through long streets of bazaar, big market and plenty of nice cafes and restaurants, feel the touch of Turkish life. there is also show of dolphins in Antalya and Kemer. You can book any tour with the Pegus travel agent at Crystal Flora hotel or arrange the trip yourself. You can use a public transport or taxi, depends on your choice. You can visit The Land of Legends, another beautiful place you shall visit with your children and teenagers. The hotel and all facilities are very clean, the staff is very polite, kind and helpful, cleaning is conducted and maintained constantly inside and outside. The facilities are very clean, the rooms and bedding are changed every day, so the fridge inside the room is refilled every day. Staff speaks in three or more languages and if needed a guidance or help, you will get it straightaway. The food and drinks are served non stop. Variety of food and desserts is great, beyond the expectations. Everything from the meal and drinks is fresh and delicious, started with domestic meals, burgers, pizza, lachmachun, kebabs, barbecue, and different fish, including Mexican dinner, you can enjoy in the outside restaurant near the sea, prebooked option. For those who are awaken till the sunrise, have the option to have meal on the beach bar, late night or early morning like 1-3AM. you can choose burger with chips, spaghetti, salad and any drinks of your wish, including nice tea with biscuits. there are different activities arranged by staff in the morning and day time for adults and children, every evening there is show and live performance, and you can dance while watching the band performance on the stage, the songs are in a different languages and different time, to entertain every audience. You prefer disco, there is another facility for dancing near the reception, a bit hidden and inside. We would like to have a disco outside on the same place where the band was, but we presume disco place is arranged inside to avoid disruption for the hotel residents at night. I think, disco would be better outside, the near building could be sound insulated and hosted by young generation, who loves dancing and the loud music, but I believe this option probably been checked, but have many obstacles to make disco outside. You will not have time to be bored in Crystal Flora Resort. There is a big market outside the hotel which works till midnight. If its too hot walking in the day, you can go shopping after 8PM and enjoy walking around and do shopping of clothes or food, pakhlava, Turkish delight, different type of tea and many other things. The place is very good indeed and I myself and all my family are going to visit Crystal Flora again. I recommend this place out of other places in that area, as it has facilities, including massive water slides for children that no other have, food and drinks are served 24 hours, that you will not find in other places, the amount of food and drinks is great and more important that everything is fresh and tasty, tea lovers can enjoy tea time in café inside and outside, with different type of desserts and plenty of ice creams for children. I truly enjoyed my holiday and so my children and relatives from other country. Crystal Flora is perfect place for holiday.
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Giá mỗi đêm từ:281 €
Đăng tải vào25 thg 5, 2025
Tatyana Golubeva
Уже не первый раз останавливаюсь в этом отеле. Как всегда сервис на высоте. Попросила дать выбор номеров, сходила посмотрела и выбрала более мне понравившийся. Все убирают чисто и с утра, воду приносят. Вид очень красивый. Завтраки понравились. Ужины стали хуже, выбор меньше и довольно скудный для этой категории отеля. Очень понравился Спа, сотрудники, особенно нерусскоговорящие очень приветливые ( девушка- казашка общается нагловато, остаётся неприятный осадок). Около бассейна тоже приятно полежать. На балконе удобный лежак. А этот раз были новые мягкие халаты больших размеров. Почему то не было шапочки для душа и щетки с пастой, непонятно иногда есть, иногда нет. Очень приятно было получить комплимент от отеля - тарелку фруктов и бутылочку вина. Спасибо большое, обязательно вернусь. Приятно, что персонал очень быстро реагирует на просьбы. Много русскоговорящих.
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Giá mỗi đêm từ:143 €
Đăng tải vào24 thg 8, 2024
Người Dùng Ẩn Danh
Khách sạn đẹp, vị trí hơi xa Alanya, sạch sẽ và nhân viên thân thiện, thực sự nhân viên rất tuyệt vời, bãi biển nhiều đá trơn nhưng vẫn ổn, du khách nhớ mang theo giày bơi nhẹ, hồ bơi cũng tốt.
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Giá mỗi đêm từ:102 €
Đăng tải vào14 thg 10, 2024
ИгорьПетров
Отель снимали на сутки. Номер небольшой, но все имеется. Завтрак включен, шведский стол. Персонал доброжелательный, любят животных. Уютный отель. Есть бассейн, но он расположен в закрытой зоне от солнца.
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Giá mỗi đêm từ:41 €
Đăng tải vào28 thg 9, 2023
Tài khoản khách
Потрясающий отель с шикарными видами и морем, номер у нас был огромный с видом на море, тихий и спокойный, обслуживание потрясающее, спасибо за отличный отпуск
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Giá mỗi đêm từ:112 €
Đăng tải vào2 thg 3, 2025
Tài khoản khách
On Trip we booked Kamelya Aishen, but this hotel is closed now, so they provide room in Kamelya Selin which is fine. All inclusive is good to stay with children, food, drinks and ice-cream unlimited. Bar and restaurant is wonderful with good choice of everything!
Big plus + Building nearby the beach with two swimming pool indoor & outdoor.
+Mini club and disco open for kids everyday.
- this hotel not provide toothbrush no toothpaste, so reception said go to shop to buy it...
- noisy housekeeping service when they cleaning rooms from morning until everything very disturbing us!
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Giá mỗi đêm từ:219 €
Đăng tải vào12 thg 5, 2025
Tài khoản khách
How can a hotel with no integrity operate legally?
On 20 November 2024, I booked a 3-night stay at Casamax Suites (21–24 April 2025) and paid the full amount of SGD 420.66 on the same day. We arrived at Casamax Suites around 9 PM on 21 April 2025 and proceeded with our check-in.
- After presenting our passports and booking confirmation at check-in, the front desk staff notified us that Trip.com had cancelled our reservation.
- We were in shock - how could this be? I hadn't received any cancellation notice from Trip.com. To confirm, I double-checked all my booking details with the front desk staff (booking date, payment date, booking number, etc.). Yet the staff still insisted that Trip.com had canceled our reservation.
- After such a long journey, we simply needed a resolution that would allow us to check in and get some rest.
- The front desk staff demanded we pay €300 before they would allow us to check in for just one night.
- Since it was already late, we reluctantly agreed to pay a €300 deposit to check in first, intending to resolve the issue with Trip.com in the morning. I then provided my credit card to the front desk for the deposit payment.
- Surprisingly, the hotel refused credit card payments. The staff demanded €300 IN CASH ONLY.
- I informed the staff that carrying €300 in cash was impossible since we'd already prepaid our full trip.
- Despite our explanation, the staff refused to let us check in unless we handed over €300 in cash. The staff suggested using the ATM at the hotel entrance to withdraw cash with my credit card.
- This CASH-ONLY DEMAND raises serious concerns.
- We were appalled by the staff’s unprofessional conduct and baseless insistence on cash payment. I formally requested written verification of the alleged cancellation by Trip.com, presenting my payment receipt as proof of the valid booking.
- Only after I challenged them did the staff relent, offering to check us in ‘as an exception’ without payment.
- I escalated this issue to Trip.com the following day, and they explicitly stated that my reservation was never cancelled.
- To avoid further disruption to our travels, we chose to temporarily defer the matter.
Despite our decision to prioritize our trip, the hotel’s misconduct must be addressed to prevent future guests from similar experiences. Meanwhile, we strongly demand the hotel provide a reasonable explanation for what happened that night.
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Giá mỗi đêm từ:85 €