Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
Tọa lạc tại trung tâm Kraków, Hyatt Place Krakow cách Công viên Blonia 1 phút lái xe và cách Quảng trường chợ chính 6 phút lái xe. Khách sạn cách Lâu đài Wawel 3,4 km và cách Trung tâm thương mại Galeria Krakówska 4,8 km.
Đừng bỏ qua cơ hội tận hưởng những dịch vụ thư giãn, giải trí như trung tâm thể dục phục vụ 24 giờ, hay những tiện nghi khác như quyền truy cập Internet không dây miễn phí và dịch vụ cưới. Khách sạn này còn có dịch vụ hỗ trợ tour/vé du lịch, phòng đại tiệc và máy bán hàng tự động.
Thưởng thức những bữa ăn ngon tại nhà hàng Zoom Restaurant với quầy bar/khu lounge hoặc nghỉ lại trong phòng và dùng bữa với dịch vụ phòng (có giới hạn thời gian). Khách có thể dùng bữa sáng buffet các ngày trong tuần từ 6:30 đến 10:30 và cuối tuần (phụ phí) từ 6:30 đến 11:00.
Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm máy vi tính, quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Khách sạn này có 5 phòng họp để phục vụ các chương trình hội thảo, sự kiện. Xe đưa đón sân bay phục vụ 24 giờ với phụ phí, bên cạnh đó cũng có số chỗ đậu xe có hạn trong khuôn viên.
Hãy nghỉ tại một trong 216 phòng được trang bị Smart TV. Giường được trang bị chăn bông và bộ đồ giường cao cấp. Bạn luôn có thể giữ liên lạc bằng kết nối internet không dây miễn phí; trong khi các chương trình truyền hình vệ tinh sẽ mang đến những phút giây giải trí thoải mái. Phòng tắm riêng với buồng tắm vòi sen có vòi sen phun mưa và máy sấy tóc.
Tọa lạc ở Zakopane, Harenda Residence - Destigo Hotels gần các xe cáp lên đường trượt tuyết, cách Phố Krupowki và Nhà thờ gỗ của vùng Carpathian ở Ba Lan và Ukraine 10 phút lái xe. Khách sạn căn hộ này cách Thang máy trượt tuyết Harenda 0,9 km và cách Trung tâm giải trí và trượt tuyết Harenda 1,4 km.
Khách sạn căn hộ không khói thuốc này có sân chơi và khu trượt ván tuyết lân cận.
Khách có thể dùng bữa sáng mang đi (có phụ phí) từ 7:00 đến 10:00 hàng ngày.
Nhân viên lễ tân chỉ phục vụ trong thời gian nhất định. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.
Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 28 phòng trang trí khác biệt, với bếp nhỏ cùng bếp nấu và máy rửa bát. Phòng được trang bị TV LED 42-inch với các chương trình truyền hình cáp để khách giải trí; vá kết nối internet không dây miễn phí giữ bạn luôn kết nối. Tiện nghi phòng bao gồm khu tiếp khách tách biệt và dụng cụ pha cà phê/trà; bên cạnh đó dịch vụ dọn phòng cũng phục vụ dịch vụ dọn phòng (theo yêu cầu).
It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.
Brilliant from the first greeting to the farewell!
Lovely staff who went the extra mile to welcome you and helped in any way they could.
Impeccable English spoken; Brits are rubbish at other languages, in my experience. Nothing to be proud of 😌
The room was amazing. A very new hotel, so everything was still pristine. Probably the smartest place I have ever stayed in.
Quiet - I guess it was well soundproofed; heard nobody else - like we had the floor to ourselves.
Reception and bar/ cafe- style area was welcoming, serving snacks and great coffee.
Did not use the dining facilities, but the area looked very good, on Level -1.
Very good quality toiletries.
Luxurious towels and bedding.
Nespresso coffee machine
Fridge
Water filter/ ‘kettle’.
Really cannot fault anything.
I would try another Tribe hotel and would hope it would be of the same standard.
The Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
We were only at the hotel for one night for a flight, a comfortable mand, about 20 minutes from the airport. The hotel is located in Kraków. Industrial Zone. Suitable for people who have a car. There is paid parking. The staff was very friendly and helpful.🙏
Das Hotel liegt super zwischen Auschwitz und Energylandia. Es ist ein wirklich schönes Hotel. Leider haben sie es nur nicht so mit der Sauberkeit. In den 5 Tagen als wir dort waren haben sie es nicht einmal geschafft das Klopapier am Zimmer nach zu füllen. Wir mussten uns selbst drum kümmern.
Unterhalb des Hotels ist ein Restaurant und unser Zimmer war genau darüber. Bis 23 Uhr lief im Gastgarten laut Musik. Man hätte glauben können, dass die Musik bei uns im Zimmer war, so laut war es. Sonst war das Zimmer echt größ. Der Kühlschrank am Zimmer war auch sehr laut so dass man nicht schlafen konnte. Wir haben ihn abgedreht.
Das Frühstücksbuffet war in Ordnung. Hab schon bessere gesehen aber auch schon sehr viel schlechtere.
Man sieht dass das Hotel schon etwas in die Jahre gekommen ist. Aber in großen und ganzen war es auch für den Preis gut.
Rất Tốt
123 đánh giá
8,8/10
Giá từ
1.628.413₫
mỗi đêm
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9,5/10
Đáng Kinh Ngạc
LLesley and NigelSuper place to stay I highly recommend this hotel. Stepped off the 300 bus from Krakow city - 10 minutes walk to the airport or there is a shuttle bus. Great room with everything you could need and tastefully decorated and designed - they give you a glass carafe and there is a water dispensing machine on each floor so that you can help yourself . Super modern and comfortable with a perfect shower room with underfloor heating. Great bar area which is also used for the Massive buffet breakfast which was superb. Just perfect
TTài khoản kháchHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
NNgười Dùng Ẩn DanhThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
TTài khoản kháchThe positives. The hotel was modern, well positioned from the central square, and the rooms were spotless. The breakfast was good quality with a diverse choice.
The negatives. A member of the cleaning staff walked into my room early morning without knocking. I believe she didn't realise the room was occupied. I was in my underwear in my bed exposed. It caused much embarrassment to me and her. I made a complaint. However, it was brushed aside, and there was no apology. From the staff member at reception. I ordered in food, and when it was delivered by the outside restaurant, it was left to sit at the hotel reception. When I eventually received a call from the desk via my moibile, the meal was cold and ruined. The receptionist claimed she had called my room telephone - she hadn't. Another incident with the cleaning staff, they threw my water bottle away when they cleaned the room. I asked where it was, and they went rifling through the black bags. I was totally shocked that they thought they could put my possession in the garbage.
The staff can be abrupt, Each job sector is very dislocated from the other, so it feels quite cold in the atmosphere of the hotel. If they could address the harmony of the staff, then the place would feel more welcoming.
TTài khoản kháchThe Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
TTài khoản kháchI really liked the Columbus Hotel. It's just a few minutes' walk from Grzegorzki train station, which is the next stop after the main station Rynek, coming from the airport. I was in a twin room with a balcony, bathtub, fridge, complimentary water, toiletries. Lovely, bright and clean, comfy beds and nice bedding. Breakfast was delicious. The scrambled egg and little sausages were so tasty. The cakes were lovely with coffee afterwards. Also cereal, meats, cheese, fruit, yoghurt and breads and juices. Lovely and quiet, never heard a sound from other guests in their rooms. A real calm and relaxed vibe. There's also an outdoor seating area and a shop across the road. The tram stops are just to the side and are so easy and frequent. Ticket machines are at the stop, or you can pay on board. Don't forget to validate your ticket. Great base for exploring the Jewish quarter and ghetto, Schindler Factory Museum and don't miss the Plaszow guided tour, a highlight so far. Tram 3 and 24 takes you there from outside hotel and coats 4 zlotys. They are in the process of building a museum there, so it's going to be much busier in the future. Go now while its not as well known. I would definitely return to Columbus hotel, an excellent choice, enjoy!
TTài khoản kháchХороший отель на окраине Кракова. 10 минут пешком до станции поездов, откуда 7 минут до аэропорта. В номере была вода, чайник, чай и кофе. Рядом, через дорогу - Макдональдс.
TTài khoản khách“Bracka 6 “ for me and for my 2 sons was a beautiful please . The old building with a high ceiling, modern furniture and amazing location in the middle of old Krakow were only for one night for us , but with unforgettable emotions. Special many thanks for a receptionist Mrs.Barbara . She helped to decide my problems with a booking and to buy tickets to out next trip . My recommend
ZZeca28PROS
*Lovely spacious rooms with nicely refurbished bathrooms.
*The breakfast area looks presentable with a fairly decent selection.
*Bottled water is provided daily, you just have to make sure you hang the sign to request to clean the room.
*Hotel is centrally located right by the square. It’s near grocery stores, restaurants, donut/pastry shops & souvenir shops.
CONS
*The carpets “looked” dirty & old, not very pleasing to look at but they’re not - just gives that impression!
*The main downside for me is the noise. Our room was facing the front which is where pedestrians walk through to the square. Earplugs were supplied by Hotel but they didn’t make a difference. There were loud revellers until 4:30am daily, then once that ends, the delivery trucks & refuse collectors pass through which were just as loud! Needless to say I didn’t get a full night sleep for 4 nights.
Overall, it’s a clean & very reasonably priced hotel. May I also add we are a group that booked 4 rooms. 2 rooms were in the quiet side but the other 2 were in the noisy part. Not all rooms are the same. However, if you can sleep through anything then this wouldn’t be as much of an issue as it was for me.
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