Khách Sạn Có Bữa sáng Tại Waikato, New Zealand

We have a great stay at this hotel. Its very clean, staff is very helpful and friendly. The breakfast provided by the hotel is really great too! It is also near to tourist attractions and good food places.

There was no shower gel upon arrival, rather than housekeeping delivering it to our villa, we were asked to walk around 500 to 800m to collect it from reception. The other single bed was a trundler bed which was underneth. There should have been signs, we only discovered on the 2nd night so spent 1 night sleeping in the sofa. The villa had a kitchen and laundry facilities so was pretty convenient for our stay.

Check in was smooth and quick but changed room twice to get everything right. Our first room had urine stains on the toilet, which means this room was not properly cleaned up. That was terribly disgusting to find these spots. Also, the smart TV in the first room didn't work. Our second room was find but has no bathtub as requested. Changed to the third room and finally get the okay one with great AC, working TV and cleanness. It was our first time stayed in a 5-star hotel in NZ and was surprised the standard is quite low compared to the other 5 stars in Asia. Has small heated pool accommodating 6 people max. Swimming pool and sauna were fine but steam room didn't work. Service okay and great breakfast. Will consider the other place next time.

酒店位置特別好，雖然房間設施可能差一點，但是性價比沒得説算特別合適的，希望下次有機會在來體驗一下這家

We stayed one night en route to Hobbiton and liked it so much that we stayed another 2 later in our trip. Great location, and Cambridge is a relatively easy base to get to other places from. Beautiful decor throughout, nice finishings and really peaceful. It was very busy during our stay (around Christmas/NY) so a little wait for food/drinks but that’s to be expected. We had positive interactions with all hotel and restaurant staff. My only feedback is that the switches in the rooms have blue lights on them, which, for people that like a black-out room, can disrupt sleep. Hopefully an easy fix!

We loved the room which came with a balcony overlooking the beautiful lake Taupo. The grotto and the heated pool were amazing and provided us with a very relaxing stay.

We loved everything about the stay. The owner/manager served us enthusiastically. The food is consistently of a high standard and a very relaxed and pleasant dining experience. The staff go above and beyond cheerfully. Since finding Hidden Lake Hotel, we have not stayed anywhere else when travelling from Auckland to Taupo via Cambridge and intend to spend more time there in future.