Khách Sạn Có Bữa sáng Tại Quận Nam, Israel

Hotel service was extremely bad, i initially booked a room for two adults and was told I nedd to pay the hotel direct for a third adult who was joining us, I was told at reception to book a deluxe room which I did bit upon arriving in the so called deluxe room there were 2 x beds and and 20 minites later, someone came into the room to pull out the sofa bed for the third adult - we ended up paying approx 300gbp for three adualts but only ended up getting 2 beds and a sofa couch - even the woman who came in mentioned we were given the wrong room. The hot water kept going cold during showers and when the fire alarm went off with ALL electricity going off in thw roo. for approx 40 minutes the staff said this was normal and nothing was able to be done. It was more the attitude at reception that made things even worse. This all falls far below of what is expected from the Leonardo group. Needless to say, we wont be staying there again.

The cleanliness in the dining room was not high. Plates were dirty. There was a stage when I asked the waiter for draft beer and I received a bottle. When I told the waiter I said that I asked for draft beer, he simply said no, so I said I was not interested. Then he replied that he had opened it and there was nothing to do in our private pool. The ladder broke. And it took 4 and a half hours until it was addressed. In addition to that, there was a lot of sand in the pool, but it should be noted that there were employees at the hotel who were great and provided good service. The food receives a score of 3 out of five. The location of the hotel is excellent, central by the sea and shopping complex

We had an extraordinary 3 days 2 nights Shavuot experience, everyone enjoyed every moment. Warm welcome, courtesy, professional service! Clean and equipped rooms The children enjoyed the pools and the facilities, and we all enjoyed the food at a very high level. We got the feeling of VIP guests Many thanks to the reception staff and hotel management, we feel that they are making an effort to provide an exceptional service experience.