Khách Sạn Có Bữa sáng Tại Harju, Estonia

Very helpful staff who provided detailed guidance on transport options from/to ferry terminal (we used Bolt ride hailing app-4.30€ after midnight to hotel and 6.40€ at evening peak to ferry terminal). They also gave comprehensive suggestions on places of interest and restaurants. Every frontline staff was excellent with special kudos to Alex especially and Keitlin. Tasty degustation menu at the Michelin-starred restaurant in the hotel. There's an excellent market, florist/plant nursery and supermarket a short ten minutes walk away. Bought a lovely Aechmea 'Blue Tango' bromeliad packed beautifully with soil washed off to carry on the flight home to Singapore. Grabbed a variety of smoked/cured meats and jerky (deer, elk, moose, wild boar, wild beef) and local Kalev chocs.

Excellent location: right next and connected to the Viru Keskus mall, and there are bars and a museum in the hotel. The building feels a bit dated (the building walls), but everything else was in excellent condition and looked new and clean. I had a very comfortable stay with a good sleep on the most comfy bed. The only thing I think could be improved is the check-in. The queue moved a bit slow due to each guest having to fill out a form (the standard name, phone, address, signature). I think eliminating this process would speed up check-in for everyone.

It was a great stop on the way home. Great hotel right in the middle of town, next to the troika cafe and a pub. The complimentary tea was delicious but sadly did not include creamer. The breakfast being offered is more like buffet food. All in all, totally worth the price, and a great venue for experiencing Tallinn. The employees working at the counter were lovely.

這是我這一次歐洲行租的最貴的房子，四星級，應該説基本達到標準，房間很乾凈，設備基本齊全，臨近老城，對面就是塔林電影院。前台服務很周到，很熱情，早餐也不錯。衞生間挺大，乾濕分離，但房間偏小，如果能夠達到20平米到25平米那就ok了。

Really great place very close to an amazing park and the seaside promenade. They have an amazing bistro where the borscht was absolutely divine. I loved the concept of the coworking space, DIY room and Yoga room. The only negative comment I have - I didn't appreciate breakfast staff member trying to talk with us only in Russian. She didn't know English and I'm not sure if she knew Estonian. Slightly upsetting.

Ngay trong trung tâm phố cổ. Phòng sạch đẹp. Dễ dàng đi lại mọi nơi. Rất nhiều địa điểm thú vị xung quanh. Nhân viên lễ tân là những người hỗ trợ cực kỳ chuyên nghiệp và tuyệt vời. Tôi có chuyến bay sáng sớm, khi tôi thông báo với nhân viên lễ tân, cô ấy sắp xếp gói ăn sáng mang theo. Đây là như chị ấy tốt bụng. Chắc chắn tôi sẽ ở lại đây.

Second time booking here and it's a good improvement from our last stay. Some of the morning waitresses are now smiling and greeting us back. Some still don't but this is an improvement from my last review. The check in was smooth but the kids didn't get a coloring book this time 😆 Maybe it was only for first-timers. We got cleaner and better rooms this time probably due to the renovation. The waterpark is still great and clean. We definitely recommend this hotel to families with children and even to peoplw who enjoy swimming, lounging, and saunas. The location is great because it's a hop away from a tram station. Definitely recommend!

This is a typical 3.5 star European hotel. It is in an excellent location in the middle of the Tallinn Old Town, has comfortable but typically-smallish double rooms, wonderful breakfasts, and warm ac. I would recommend it to couples. However, we would not stay here again. Even though we booked and were fully paid more than 2 months before the hotel stay, we were told on our arrival that our room had been, ”double booked”. We were dispatched to a room with smaller than single beds positioned end to end in a room that resembled a school camp facility. When I suggested that this was unsatisfactory, the front desk person stated in front of other guests, ”That's too bad”. After walking the old town and returning, the manager had placed us in a better room for one night and we then had our pre-booked room for the next three nights. Additionally, the lift does not extend to the 4th floor so it was a struggle carrying large suitcases up stairs and across other uneven floors. Finally at check out, the receptionist insisted that our original payment was rejected by ”their system” so I had to pay again. She withdrew the allegation after I showed her a stamped receipt. She then retorted, ”must have been a system error”. In my opinion, two different staff members could benefit from some serious service-industry professional development. However, other staff were very friendly and helpful; it was a very central location; and the breakfasts were delicious.