Khách Sạn Có Bữa sáng Tại Hải Nam, Trung Quốc

Khách sạn tuyệt vời, vị trí tuyệt vời và dịch vụ tuyệt vời. Đó là một kỳ nghỉ tuyệt vời cho gia đình và các cặp vợ chồng. Bạn có thể dành cả ngày để khám phá những ngọn núi. Nhược điểm duy nhất tôi gặp phải là căn phòng bị nhiễm tắc kè từ trần nhà rơi xuống màn suốt đêm, cũng như những sinh vật nhỏ và côn trùng chui vào thùng rác trong đêm. Giấc ngủ tồi tệ nhất của chuyến đi. Tôi hiểu rằng nó ở trong môi trường rừng rậm nhưng nơi này là một khu nghỉ dưỡng nên tôi đã mong đợi căn phòng sẽ sạch sẽ hơn một chút cũng như căn phòng được niêm phong phù hợp với mức giá.

A major downside was that even at 9:30 in the morning, towels were not prepared at the pool, and we had to wait quite a long time for them. Also, be aware that the beach does not have sufficient capacity of sunbeds or towels, so it’s better to bring one from the hotel. It would be nice if the staff, both at the pool and in the restaurant, had a more polished and consistent grooming standard. Some of the uniforms looked worn out, with faded T-shirts. On the positive side, the hotel is continuously maintained, which is a plus. It is a nice hotel with good kids’ activities, although it is worth mentioning that it is starting to show some signs of wear. Another advantage is the variety of shopping and dining options around the hotel. A trip to Yalong Tropical Paradise Forest Park is just a few minutes away and definitely worth visiting. For English-speaking guests, Sophie was a great help. She checked in with us several times during our stay to make sure everything was fine, and she was very kind and helpful. However, the rest of the staff mostly speak only Russian and Chinese. This is also reflected in the breakfast area, where many of the dishes are labeled only in Russian and Chinese. An English translation would be highly appreciated.

The hotel is very clean. Breakfasts are top notch. The service person is very friendly. I serve level 100. Thank you, Mike Liu .. 环境非常好。

We stayed at Crowne Plaza Resort Sanya Bay for 3 nights and left with very mixed feelings. For the price we paid, we expected a higher level of service. Starting with check-in, we had to wait around 15 minutes in line before being helped. The hotel itself is very large, with a beautiful pool area and spacious rooms. There are plenty of activities for kids, which is definitely a highlight for families. However, cleanliness was questionable. There was noticeable dust on the nightstands that never seemed to be removed during our stay. After cleaning, our bed was not even made. The housekeeping staff also entered the room too quickly, after a single knock, they would already open the door, which felt intrusive. Since bad weather kept us inside for part of our stay, we discovered the in-room TV was very outdated, without USB support or screen mirroring, making it impossible to connect our own devices. The biggest disappointment, though, was the buffet for breakfast and dinner. The variety was limited, and almost everything was Chinese cuisine (which should not be a problem) but 15 yuan chaofan from a shushu tastes ten times better than the one from the 238¥ buffet. We were surprised not to find any Western staples, and the menu hardly changed from day to day. Overall, the resort is beautiful and has great potential. It’s a good place for families, thanks to its facilities and kid-friendly activities. However, with some improvements in service, cleanliness, and dining variety, it could truly meet the standard expected of a Crowne Plaza.

The complex is very big, however with spacious reception, restaurant space and complex outside it does not get crowded. Very good surrounding area, including beach area. The service provided by staff is also excellent, and for us as foreigners it was nice lot of staff in the hotel spoke English.

Hotel feels very old fashioned style and service attitude wasn’t so nice. At 3 room wasn’t ready and no one even apologised and even didn’t offer us water. We got the room only at 4:00 and it was very disappointing just opposite the elevator, despite the fact that we asked room away from elevator in advance. They tried to change us another room but also opposite the elevator. Finally manager helped us to solve this issue and offered us better room in better condition and with beautiful view. Hotel area and swimming pool is good and pleasant, but for this money you can get much better conditions in new modern hotel.

This hotel is close to Sanya airport. It has nice rooms facing the beach which is a 5 minute walk. It also has a nice large swimming pool but the pool is not deep. The price is also reasonable. The breakfast is not good though.

Very convenient location to book and stay. Quite central and close to shopping, lao ba cha, a wen chang chicken restaurant and easy walkable distance to a park. Clean and friendly staff who helped us heaps with recommendations (in English). Highlights were definitely comfortable bed, large shower, midnight congee snack (free), and even got parting gifts from staff of coconut chips, biscuits and water for our onward journey!

We had a pleasant stay at the hotel and found it very family friendly, especially for guests with young children. Our baby stayed healthy and happy throughout the trip, which gave us great peace of mind. Special thanks to Tiffany for her attentive service during our stay. Her professionalism, patience, and willingness to help really stood out and made our experience smoother. There is still some room for improvement, particularly in overall cleanliness, but the team was responsive whenever we highlighted anything. Overall, a comfortable and child-friendly hotel. We would consider coming back again for a short stay.