Khách Sạn Có Quầy Bar Tại Aberdeenshire, Vương quốc Anh

My trip was totally ruined by the end/check out. Upon checking out they asked me to settle a £36 bill. I queried this as the previous night I ate in the Luna Dome but had paid the bill after my meal. I was advised by the receptionist that the drinks bill related to my first night's stay, where 3 drinks were ordered in the Titan Bar, then shoved a signed receipt in my face. The signature was not mine but it did have the same surname as my mum, who was also present for my weekend stay. It definitely was NOT my mum's signature but the receptionist clearly did not believe me, so as embarrassing as the whole situation was, with a queue gathering behind me, I had to bring my mum into reception to explain. My mum explained that she had not been in the Titan Bar, never mind order £36 worth of drinks! We were experiencing a chilled out weekend away with my 2 year old daughter, not on a boozy weekend. When queried why the bill was stapled to our room number, we were advised that due to the hotel being cashless, patrons simply sign a receipt and staff match it too guests who stay surnames! What!? So you merely play snap with bills and patrons surnames? If your a Smith/Jones, good luck, dread to think how many bills you'll be hit with. What was a lovely weekend away, was ruined in the last 5 minutes.

Lovely little hotel, food was fab and staff were friendly and helpful x We had an issue with the TV remote they sorted it as soon as we asked. I would recommend the hotel replace the sofa bed in the flat it was awful, no springs left at one end, the thinnest mattress so you felt every spring that was left and we had to put a pillow in the big dip in the middle. Also they put what seemed like a single quilt in a double quilt cover. The bed upstairs was comfortable enough though so 2 out of the four of us managed to sleep. The location was perfect for our requirements, but there isn't much going on in the area at all. You are very close to Aldi and some nice little cafes and a few shops. There was entertainment but unfortunately as we had a traveller with us under the age of 18 we couldn't take up the quiz night or live music night as children needed to be out by 8pm. So it's definitely more for the older travellers not really for families with younger children.

It’s been many years since I’ve been to Pittodrie house and the first time I’ve stayed. It’s a beautiful location and a stunning building, but looking a little tired just now, paint / wallpaper hanging from the ceiling in the drawing room / lounge and various other areas inside and out in need of attention. All the Staff we met were lovely: friendly and helpful. Our room wasn’t ready when we got there at 4pm, but we weren’t in a rush and a complimentary drink sitting in the lounge was very nice. Another couple were waiting longer than us for their room and were getting a little agitated. The birthday party we attended at the hotel was great, nice room, nice food and staff. Breakfast buffet was great and staff were again nice (although some had been working at midnight the previous night). Overall an enjoyable stay thank you.

We stayed as a couple for 3 nights in an accessible room, the room was a good size and plenty of storage space, limited channels on the smart tv which was a shame, the mattress could be doing work being updated also as you could feel the springs through it. When I first saw the shower room I was pleased however after using it I formed a different opinion, the whole floor was sailing and became very dangerous trying to walk out over the tiles. I fell and luckily my husband was able to come and help me back up, if this was an elderly person or could be a very different scenario, the breakfast was absolutely fantastic and all staff were friendly and accommodating. I would stay again but not in M accessible room with tiles on the floor

Nice place to relax old style Scottish decor but warm and staff friendly and helpful. Tried the downstairs restaurant on our first night which was excellent with good service and excellent food. Completely different on our second night in the Green Room service was extremely slow and erratic our starters took nearly an hour with quite a few of the other tables encountered the same thing we finished with the cheese board but had to complain about what had been sent which was not edible. This certainly spoiled our stay.

Welcoming staff here who were very helpful and attentive to our needs. Food was a mixed experience with some enjoying their meal whilst other choices were rated as poor. The restaurant staff gave good service but breakfast was very overcooked. Beds here were ultra hard and the pillows were poor quality, flat and lumpy. We also had to cope with a route to the rooms where half the floor width was covered in plastic and pots catching drips from a leaky ceiling. Probably would not stay here again.

We stayed at a spacious two-bedroom duplex for two days in May. Our room and on-site facilities are well furnished and maintained in a spotless condition. Th surrounding woods are tranquil and lovely to walk in. The location is about 20 minutes from the the town of Ballator by walking.