Khách Sạn Có Quầy bar Tại Puerto Plata, Cộng hòa Dominica

The room was outdated. Had spider webs on the ceiling corners, the door to the bathroom lock was broken and you get stuck inside if you close the door. They did not come when I called as promised,I had to go the next morning to guest service and they sent someone that afternoon and fixed the door and clean up the flood I had inside the room when it rained. No comp was provided and a champagne was offered.

Pros: beach front, easy access to the beach, tranquility around the lounge beach chairs. Friendly staff Cons: hotel is dated, shower was too small. There were cucarachas coming off the AC vents. Staff came to address it right away, however. There are not elevators and it is difficult to bring luggage to 2nd and 3rd floors. The place was not design for people with mobility issues. Also people are allowed with dogs unleashed. One small dog came after me. When I approach the dog’s owner to ask if he could put his dog on a leash, he became belligerent, disrespectful, and a kind of ******. The hotel staff watched and did nothing. When I ask for the manager to complaint I was told she was on vacation (?) when I ask for whoever was in charge, I was also told that person was also unavailable. It was frustrating and disappointing as that was a safety issue that remained unaddressed.

Buena atención, deben mejorar la piña colada y los jugos.

Playa Bachata resort is a 3 star experience. If you want a low cost all inclusive getaway, this place works. Don't expect high-quality food, drinks, or activities and you won't be disappointed. The staff, as in all DR resorts, are very kind and helpful. The check-in process was a little slow; which is odd because I was the only one at check-in. The room was clean, but the furnishings were very dated. I was disturbed to find about a dozen flies crawling at the cold salad bar. The beach is the highlight of this resort. I loved sitting under the palm trees and observing the beautiful sea and sky. Overall, it was a good experience at the price point I paid.

The staff was increíble welcoming and amazing and friendly....the front desk staff was excellent...exspecialy ( Esmayli De La Crux Felix ) she always smiling ..always willing to help...I enjoy the ambiance of the hotel...the food was flavorful and tasty...food 10 out of 10....my room 10 out of 10..Hot water perfect..my room always clean...find no fault ...my vacation was perfect..staff is extremely friendly...the hotel exceeded my expectations..I would go Back to this hotel because of the People..the service..and the food........also Cleanliness 10 out of 10.....I will recommend Iberostar to all my friends..

Enjoyed the food! Service was very friendly. Internet service provided only half of a day versus 24 hours I paid for.

Das Hotel liegt sehr zentral im Ort Cabarete man kann alles gut zu Fuß erreichen, Cafés, Restaurant, Bars und den langen Sandstrand. Das Hotel hat zwei Pools und ein Whirlpool. Die Gartenanlage ist sehr gepflegt und man fühlt sich sehr wohl in der Anlage, es gibt genügend Liegestühle und Sonnenschirme um sich an der Poolanlage zu erholen. Die Zimmer sind sehr hell und freundlich eingerichtet das Bett ist sehr groß und man hat einen großen Schrank mit Spiegel im Zimmer. Es gibt eine Terrasse oder Balkon pro Zimmer. Im Bad gibt es immer warmes Wasser zum Duschen.

Las habitaciónes estan bien però sinó vas con la pulsera de miembro es hotel tiene la mayor parte de las instalaciones inaccesible para ti.