TTài khoản kháchWe had an incredibly disappointing stay at Mercure Namur from 13 August to 15 August . Our experience was ruined by the inconsiderate behavior of neighboring French guests, who made excessive noise past midnight ( between 12:30 until 4:30 am….)Despite the constant loud music, shouting, and banging on the walls, and slamming the doors etc maybe they lost some money at Casino.
I contacted the front desk , they made noises again after hotel security left. This made it impossible to get a decent night's sleep. We were awaken until 4.30 am .
We expected a peaceful stay, but instead, we spent the night in frustration. I hope by bringing these matters to your attention, similar incidents can be prevented in the future ensuring better restful experience for all guests.
Aade_cxjThe hotel is in a good location and most tourist attractions are within walking distance. The place is clean and the service provided was very good. The staff was very welcoming and always smile and greet us. We had a great stay there!
TTài khoản kháchThis hotel is the best and most spacious Ibis hotel I’ve been to. The decor is stylish and chic with well thought out amenities. Nice big room with comfortable beds and views. Breakfast buffet was simple but nice. Staff were helpful and friendly. My family and I are extremely happy with this hotel, I wish I’ve booked here for more than two nights.
CCometoseeMy second stay. Quite convenient if we go by car to namur. A lot of furniture interior shop around (unexpected, but nice). 10 min to city center by car. There are a few bus from city with stop in front of hotel, but the frequency is like 1hr or more. Parking is great at the hotel. Room is good, chic and large. The bar is nice.
JJack-DavidTrès bel établissement d’extérieur, bel établissement d’intérieur, chambre sans extravagance .
Nous avons voulu dîner le soir, 4 fois le serveur est passé devant nous sans nous adresser la parole pour nous installer.
Nous sommes partis ailleurs.
ATTENTION , la taxe de séjour à Namur et de deux euros à peine, 1,25 € d’après Internet, L’Hotel se permet de prendre une taxe sur la taxe de 4 euros par personne au lieu de 1,25€.
ILLÉGAL ET ABUSÉ malgré que je leur fasse remarquer.
Petit déjeuner correct, mais il ne vaut pas plus de 11 €, donc de 14 € est un peu abusé aussi.
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