Khách sạn 2 Sao tại Minnesota, Hoa Kỳ

Tôi phải đặt phòng khách sạn vào phút chót do chuyến bay bị hoãn. Khách sạn này tiết kiệm hơn so với các lựa chọn khác. Khách sạn cũng có xe buýt đưa đón miễn phí (hình như mỗi giờ có 1 chuyến). Khách sạn hơi cũ và xuống cấp so với giá tiền, nhưng giường rất thoải mái, phòng sạch sẽ và nhân viên lễ tân rất thân thiện. Có 1 nhà hàng cách đó vài phút đi bộ nhưng đóng cửa lúc 10 giờ tối.

It is great clean hotel.

Hotel was oké for a flight layover. I had an issue with the shuttle service I waited for almost 2.5 hours to be picked up and each time i called they said they were on there way and finally they said oh the driver did not see me. Finally when I see him he had an attitude….. even in the return trip to the airport he had an attitude in the car like someone ate his breakfast…. On check out there was a guy at the reception, he was super friendly and great sorry I don’t remember his name but if he reads this, he know. We spoked about traveling and Mexican food, he made the overall experience worth it and people like these we need more in the hospitality service

So many issues to list: 1) I had booked a non-smoking room - the hotel did a bait-and-switch and gave me a smoking room instead. 2) The AC unit was barely functional, the room temperature never got below 84 degrees. 3) The bathtub drain was essentially non-functional, taking in excess of 20 minutes to drain after showering. 4) The A.D.A. grab bar in the shower was loose and wobbly, hanging by a couple screws. 5) Half of the ice machines were non-functional, and the other half were absolutely disgusting with dirt and rust. 6) Complimentary breakfast consisted of a barely lit dirty room, with a gallon of milk set out on the counter for who knows how long. And several other minor problems.

From check-in to check-out, we had a very enjoyable experience. Our accessible room was spacious, clean and the bathroom is what one should expect in a room for particular needs with wide doorways, a roll in shower and lower height countertop. Most rooms we have utilized at other hotels seem to only add grab bars and think that is enough to make it an accessible room. At check-in we were invited to be a part of their community with offerings of local events going on. We enjoyed a nice meal in the restaurant. The breakfast that was included in our reservation was more than adequate with several hot food items. If we are ever in Warroad again this will be our only choice of lodging.

Nice hotel, clean, good location.