Khách sạn 3 Sao tại Minnesota, Hoa Kỳ

I booked 2 rooms, 4 nights via trips.com and 1 night via a credit card portal. We normally book direct with the hotel but it the 3rd party sites offered lower costs. Neither third party booking site disclosed a $3 parking fee at the time of booking. Looking at the hotel website, I also do not see a parking fee disclosure. Mankato is a relatively small town, and the location is not busy enough to justify a parking fee; charging it as a surprise/undisclosed fees (resort, parking, etc) is a dishonest practice you should abandon if you want repeat business. We were generally happy with the housekeeping, beds and room features. Issues with the TV signal and room keys were resolved by the staff in a timely manner. I chose Fairfield based on past good experience with Mariott/Residence Inn/Fairfield breakfasts in other cities. We appreciate access to a basic breakfast, and were pleased with the coffee, fruit, and bagels. However the quality of the main course (instant scrambled eggs and so-called ”omelettes”) was disappointing. Yogurts were exclusively fat-free (chalky taste) in a padlocked at 9am sharp. Sausage patties (frozen/warmed) were in short supply and also not appetizing. For the room rate we paid, we hoped for a better breakfast.

Great location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.  Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.  Also Outback is right next door, (walk across the lot) for nearby restaurant option.

I did not realize Indigo was part of the IHG chain, but now are fully aware of the Indigo brand. The hotel check in was on the 2nd floor and parking was inconvenient with construction. The height into the covered parking was not very high. We were fortunate to find one of the last spots. The three different Indigo staff that we met were extremely friendly to meeting our needs. The hotel maid (room service attendant) also assisted us with additional needs. Our last night at the hotel. We witnessed about 25 college students carelessly riding the motorized scooter (Lime) in the streets disrupting traffic, pedestrians, and compromising safety of the city of Rochester for about 30 minutes. There was not a single law enforcement present after the incident. It not only affected Indigo, but also Hilton and Hilton Garden Inn. My bad for not taking a video of this.

Hotel was clean and in a great location to shops and restaurants. Just stopped in on our way through, bed was comfortable and the rates were good .

Everything was excellent: picking up from the airport, checking in process, cleanliness, amenities in room (microwave & fridge, big bottles of shampoo, conditioner, soap), amenities outside room, pool - clean, hot tub, gym, very helpful front desk, breakfast, dropping us off at the airport. You have to try it. It's worth it for its price. We love this place.

First off, I was charged an extra “historic building” fee when I checked in. When I questioned it, I was told it was because I didn’t use their website to book. The room was ok, no hairdryer. There was an almost constant loud him coming from the bathroom wall. Nice view of the river but awakened at 4 am by people yelling and fighting somewhere. Restaurant only serves breakfast on weekends and we were unable to find any open places for breakfast within walking distance. Wasn’t a terrible stay but I wouldn’t go back.