Khách sạn 3 Sao tại Kerala, Ấn Độ

Our stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression. The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience. While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown. That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!

Chúng tôi đã ở Kovalam tại nơi ở tại nơi này trong một tuần. Điều đầu tiên, các phòng chúng tôi nhận được đều đẹp, có ban công tốt nhìn ra phía trước của tài sản, máy lạnh và nước nóng hoạt động tốt. Nó thực sự gần với một bãi biển tuyệt vời, một số cửa hàng nhỏ và các nối ẩm thực địa phương và chỉ cách bãi biển yên tĩnh và các điểm bạn có thể tận hưởng. Bản thân tài sản đã có rất nhiều công việc xảy ra, vì vậy tôi có thể hiểu rằng họ đang chuẩn bị cho mùa du lịch lớn và có thể trở nên tốt hơn. Hồ bơi khô và tôi hy vọng rằng tôi có thể tận hưởng một số thời gian hồ bơi n Có lẽ do mùa du lịch thấp nên nhà hàng có sự lựa chọn món ăn hạn chế nhưng thức ăn ngon. Nhân viên rất dễ thương và dễ mến nhưng khách sạn có thể làm với một số nâng cấp kỹ lưỡng hơn với dịch vụ dọn phòng, như cung cấp khăn tắ Nếu không, khách sạn tốt nhưng tôi và gia đình cảm thấy rằng với giá cả chúng tôi đã trả, chúng tôi có thể nhận thêm được giá. Dù sao, đó là một khách sạn tốt và tốt, tôi sẽ không giữ những mong đợi cao. Chắc chắn nó sẽ có 10/10 cho vị trí và nhân viên dễ thương. Điều này không phải là để phản ánh trực tiếp hoặc nhân viên khách sạn hoặc nhân viên nhìn trực tiếp hoặc tiêu tiêu cực nhưng sẽ rất tuyệt nếu họ đặt các quy định cơ bản cho một số nhóm du lịch lớn họ có, đặc biệt là các nhóm du lịch Gujarati, trong nhắc họ duy trì yên bình và yên tĩnh trên nơi ở. Một lần nữa, nó hơn về hành vi cách hành vi hơn bất cứ thứ gì trong khách sạn.

We had two nights stay at picturesque ILLKKALAM LAKESIDE COTTAGE right on the banks of the lake and were. pleasantly surprised as the nature unfolded before us. Good location with good facilities and access to all amenities surrounded by organic farm , nature at its best. Good service through out and personalised care by friendly staff. Freshly cooked homemade tasty food served to your room and relax in front of the room looking over the lake with boats passing by and beautiful sunset views. The best part was the relaxed private sunset boat ride on the lake for two of us with stunning views starting right in front of our cottage. Susan Salin and team have done a wonderful job in making avail of this wonderful property for fortunate few like us. Special thanks to Asha and Arjun who were always helpful and giving us information of local tours and cultures. Not to forget those amazing cooks who cooked meals as per our taste We will definitely going to return and recommend to our friends to visit ILLKKALAM LAKESIDE COTTAGES Thanks once again for serving is the best treat Keep it up 💕🙏😍

It’s a great property being so huge surrounded in a dense forest area, the rooms, service everything is amazing and the best part is even the food served. Being such a big resort, the service is top notch as whatever you ask for is serviced at lightning speed. The approach road was narrow but is properly maintained. Would definitely recommend it to fellow travellers

The hotel is located near Kochi Airport, about a 5-10 minute walk from the airport. The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet. The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them. Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!

neat and clean space , amenities what they are mentioned in MakeMyTrip all are satisfied. Especially there staff have good behaviour. What ever requirement needed at any time without any hesitation they do. Really appreciate that 👍

The Upper Deck Houseboat in Alleppey offers an exceptional experience for those looking to explore the serene backwaters of Kerala. The staff onboard exemplify attentiveness, ensuring that every need of their guests is met with a smile and timely service. The views from the houseboat are nothing short of spectacular, providing a panoramic vista of the tranquil waters and lush greenery that make the region famous. The room accommodations strike a perfect balance between comfort and authenticity, allowing guests to relax fully in a setting that is both cozy and reflective of the local culture. Overall, the Upper Deck Houseboat experience is highly recommendable for anyone visiting Kerala's backwaters, promising an unforgettable journey through one of India's most picturesque landscapes