Khách Sạn Có spa Tại Tây Zanzibar, Tanzania

Un hôtel super accueillant. Avec un personnel très professionnel. Tout était nickel ,sauf que nous n'avions plus d'eau chaude le soir .Nous avons même croisé le président. A recommander..Leeci

Who has never been there,i I recommend to go and and enjoy . Good assistance

Tôi tình cờ được sống tại nơi ở cũ của ca sĩ chính nhóm Queen Freddie Mercury. Đó thực sự là một trải nghiệm tuyệt vời. Khách sạn nhìn thì ổn, nhưng cơ sở vật chất bên trong thì tầm thường, giường và gối không thoải mái, bữa sáng có mùi vị tầm thường, vị trí tốt hơn thế này và trải nghiệm tuyệt vời khi ở trước đây của một người nổi tiếng.

Avantages : Hôtel situé au niveau du port ce qui permet de faire toute la vielle ville à pied. La chambre est belle et spacieuse et la salle de bain était globalement propre. Le personnel est très agréable. Le petit déjeuner est plutôt bon (surtout les plats de la carte des œufs) et le seul dîner que nous avons pris là-bas était excellent. La vue depuis le rooftop est magnifique. Inconvénients : Le quartier est très bruyant et la chambre (303) se trouvait sous le restaurant du rooftop, donc il y avait beaucoup de bruit jusqu’à au moins 23h et à partir de 6h le matin. Même si la salle de bain était propre nous avons trouvé 2 cafards.

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

Khách sạn rất đẹp. Vị trí thuận tiện cho tất cả các điểm tham quan của Thị trấn Đá. Nếu có bất kỳ vấn đề nào, người quản lý lễ tân sẽ cố gắng hết sức để khắc phục tình hình. Vấn đề duy nhất của tôi không thể giải quyết được là thức ăn hoặc có thể đó là nước họ đổ đầy phòng. Tôi khuyên bạn nên thận trọng và chỉ uống nước đóng chai. Đừng ăn bất cứ thứ gì chưa nấu chín (nước ép salad làm bằng đá, v.v.) Và bạn sẽ không dành phần lớn thời gian trong phòng tắm.

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.