Issue with Booking at Hotel Tasigo Eskişehir – Discrepancy and Guest Policy Concerns
A frustrating experience with a recent booking at Hotel Tasigo Eskişehir, made through Trip platform.
Upon arrival at the hotel, I initially inquired about room availability directly at reception and to view rooms. I was quoted a significantly higher rate than what was listed on Trip.com. When I showed them the lower price on the app and asked if they would match it, I was told they would not. However, the receptionist confirmed that I could book the same room through Trip.com and return with the confirmation.
After booking the King Room via Trip.com, the hotel insisted that only one person could stay in the room unless we paid an additional fee. This was despite the fact that:
The room type was clearly for two people,
Only one breakfast was included (which we accepted),
And no restriction on guest number was mentioned in the listing.
It took a prolonged discussion and escalation to the manager before two guests were allowed to stay—only after unnecessary argument and delay.
Additionally, the rate for the second night on Trip.com was significantly higher than the first night. I strongly recommend Trip.com highlight or suggest booking the entire duration of a stay at the outset, rather than booking night by night, to ensure guests lock
in the best rate and avoid such discrepancies.
We spent two nights at this hotel and had a wonderful stay. We loved that it is pet friendly so we were able to travel with our dog. It was also a great location for walking a dog as the hotel is right next to a main boulevard with a great pedestrian walkway. The hotel was also well situated between tourist attractions with the Oldupazar neighborhood about 2.5 km in one direction and the Savoza park about the same distance in the other direction. The staff was helpful and friendly and the restaurant was very good. We also used the gym and the spa for a massage and were happy with both of these facilities. We will likely travel to Eskisehir again and will definitely choose Park Dedeman hotel for our stay.
Giá phòng trung bình cho các khách sạn có Spa tại Tỉnh Eskişehir là bao nhiêu?
Với khách sạn có Spa ở Tỉnh Eskişehir, giá phòng trung bình vào ngày thường là 303 AU$, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 327 AU$.
Ở Tỉnh Eskişehir có khách sạn sang trọng nào có Spa?
Các khách sạn có Spa ở Tỉnh Eskişehir đang có những khuyến mãi gì?
Trip.com mang đến cho người dùng các chương trình khuyến mãi và chiết khấu đa dạng quanh năm. Bạn có thể kiểm tra trang khuyến mãi để khám phá các chương trình khuyến mãi đang diễn ra trên Trip.com.