There appeared to be a misunderstanding between the hotel and Trip.com as we booked the stay with breakfast stated as included but the hotel reception said they had not provided breakfast for a long time, since Covid19 started. They needed to sort this between themselves. However, the manager was gracious to refund us the cost of breakfast at a nearby cafe.
The location of the hotel was near to a number of bus stops for different directions.
The view from our room window was very poor, just an internal air well.
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
First time in this hotel, quite good.
Good location, good room, separate shower and closet, coffee maker in room.
No parking, but there is a valet service. If you bring car you can park in the next block in Jefferson st, comfortable and reasonable price.
Housekeeping and waiting quite slow response for services.
Overall happy with the stay
Nice place, clean. Paid more than I would have liked to. So being Canadian staying on a Friday wasn't cheap.
Rất Tốt
107 đánh giá
8,2/10
Giá từ
358 PLN
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8.4/10
Rất Tốt
KKirus24Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.
PPanigaleV4Location :
This depends on the guest's purpose of visit, but mine was for business.
Having said that, the nearby train rail which runs all day long including late-night and early-morning does not help (You can hear this from the entire hotel).
There is a small pizzeria, which seems to be attracting the town's 'night-crowds', and you can hear their V8 muscle engine at late night, which also did not help (You only hear this from one side of the hotel).
Other than those two noise issues, the hotel is located at a very quiet and calm part of the town neighboring to many business buildings.
Cleanliness :
It's been newly renovated not long ago and things are clean and tidy.
However, the hotel only offers a light duvet so I pulled out the fleece like blanket from the closet and it had many strands of hair stuck to it. This was my second time staying here and I had this same experience the first time I stayed so it proves that the hotel does not wash these blankets.
Service :
Check-in & Check-out was smooth and staffs were friendly. Also, the room cleaning service was good.
My only complaint is, that it does not offer a in-room slippers.
I am fully aware of environmental issue regarding disposable products but this is only thing you really need from the hotel, and is very difficult to bring along &/ buy, when you are traveling. I completely agree with not offering tooth brush, hair comb, razor & etc. but I really wish and expect to be offered a pair of slippers from a premium brand hotel. I think Mariott is big enough to come up with a creative way to offer slippers to its guests for their comfort & conveniency, in a way that doesn't harm our environment.
Facility :
It has a nice lobby with large TV showing news or sports games. Offers a small snack bar with drinks. All clean and nice.
Also has a fitness gym facility and a washing machine / laundry room. I only found out this time (2nd time staying here) but if I am back, I will be using them for sure.
TTài khoản kháchWe were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
Nnicole.wants.adventureI arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.
TTài khoản kháchThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
TTài khoản kháchI am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
TTài khoản kháchMy stays here are always great. It really is a stress-free experience every time. Very clean, quiet, friendly. The staff are always so kind and understanding, and the prices are very reasonable.
TTài khoản kháchThe hotel is next to the freeway and I had a room that faced the freeway, so the traffic noise was loud. Sadly, I live near a freeway, so I slept great but it would be tough for someone that wasn't used to the noise. I did not notice the freeway noise on the front side of the building. The room was pretty dated, no bathroom sink counter offset to it's own niche area, it part of the sleeping area. I laughed because as a kid, it was a common design, but, now it just looked odd. The beds were updated and comfortable. The climate control worked smoothly and quietly. The staff was very nice. The breakfast area was big, updated and very clean. Breakfast setup had eggs, sausage and a waffle machine. Basic breakfast and lots of coffee. It's hard to miss the place, there is a giant sign outside. Very close to a Walmart and Home Depot.
TTài khoản kháchVery cool staff there...very helpful with information we requested...wifi was very weak so we had to go out to get connected in the room....very happy
Giá phòng trung bình cho các khách sạn có Phòng tập thể hình tại Oregon là bao nhiêu?
Với khách sạn có Phòng tập thể hình ở Oregon, giá phòng trung bình vào ngày thường là 911 PLN, giá phòng trung bình vào cuối tuần (Thứ Sáu – Thứ Bảy) là 1.026 PLN.
Ở Oregon có những khách sạn bình dân phổ biến nào có Phòng tập thể hình?
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