Khách Sạn Có spa Tại Kent, Vương quốc Anh

The hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price

We booked this hotel for location and spa. The hotel was lovely but the spa was dirty and lacking in spa experience facilities. I feel this should be sold as a hotel with a pool. Disappointing spa experience for a 4* hotel and feel like this hotel has miss advertised the facilities. The shutter to the spa was down before 6pm on Valentine’s day. At check in we were told that you will get towels and robes at the spa and last entry to the spa was 8:30pm. When we arrived at the spa area reception we were only given a towel and told robes are only for guests on a spa package, contradiction to what we were told at checking in at the hotel. The pool area and changing rooms was very dirty. The pool side showers were out of order and looked like they had been for a while. The area where the jacuzzi used to be had been boarded up and looked like it’s had been for a long time. The pool was cold and also dirty.

The hotel itself needs a new lease of life. A lock of paint, change carpets and mordenise the bathrooms and furniture. Our chair had stains. Apart from that wow lovely grounds my goodness, staff friendly and helpful, lovely touches like the water and juice available in the reception lobby nice decorated. Loved the gym and pool area too especially the jacuzzi very nice. The ceiling above the roof needs attention, plenty of parking very good and the beds were super comfortable. The TVs well needs bigger and newer ones. Breakfast very nice thanks.

Tôi đã sử dụng rất nhiều công tác của Hilton vào tương lai & Dover đáp ứng được sự mong đợi cao của tôi. Đặt 3 phòng twin cho 3 đêm để tổ chức họp. Rất vui vẻ với kỳ nghỉ của chúng tôi & sẽ đặt lại. Nhân viên thân thiện, chu đáo. Phòng ốc & phòng tắ Một số giường nằm êm nhất mà chúng tôi đã ngủ. Một số vấn đề với bữa sáng (lạnh) (được giải quyết) & một sự lựa chọn tuyệt vời. Một số bữa tiệc của chúng tôi rất thích phòng xông hơi. Một nhược điểm - thang máy đơn rất nhỏ và chậm

Disappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy. Room ok but dusty at the bottom of the tea station, fan not working in bathroom, Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty. For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5. Sorry to say but we won't be back 😞

I last visited Rowhill over 15 years ago. It has unfortunately lost its exclusive, luxury look and feel. Whilst bedrooms have changed and have a more modern look, the finish is not great and color choices not kind on the stains. They seem to have added a relaxation room which was a nice touch but. Slightly on the dark side to enjoy flicking through the magazines on offer. The bar food was better than nothing but plenty of room for improvement. Great breakfast though. Like a lot of these places the do not focus on the detail. The spa area now needs a loveing touch so it's on par with many of the new spas emerging or a good price review! Saying all that the staff were lovely, helpful and professional. I made the most of my stay and would still recommend.

Friendly and helpful staff. The spa area is really calming, and although the steam room and sauna were small were enjoyable. The range of seating was also well planned in the space available. Had Breakfast and a promotion evening meal that was good value and nicely presented H