Khách Sạn Có Spa Tại Quần đảo Canaria, Tây Ban Nha

房間燈光太暗，抽水馬桶按鈕實在是按不動😿打電話要求送刀叉到房間竟然需要付5歐元房間服務費，實在是不可思議。我們是兩人住兩晚的，第二天服務員搞房間衹給我們換了一條浴巾，用掉的牙刷、浴帽也不補上這麼高檔的五星級酒店真的是太需要提升服務質量了！

Best 4 star hotel!! Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel. The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room. We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal. The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy. It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel. If there’s anything to complain about, I would say the steam room wasn’t working during my stay!

Lovely hotel at a very good location. Modern, nicely decorated for Christmas. Polite staff, good choice for breakfast and dinner. Christmas dinner was something out of this world( been to many hotels, but Xmas dinner now will be hard to match). Not sure if it is always like this but we were the youngest in the hotel(43&47)during the first part of holidays and only later some other younger people joined us. The average age was 60's 😁 This hotel is not orientated to children but for us it was perfect- no screaming and shouting and our girl had fun in the pool by Herself and her cousin🤣 I wanted to book Spring Hotel Bitacora at first but now I am thinking that I made an excellent choice . That said, I might try it out next time just because of the All nclusive service Bitacora provides. It was a nice quiet stay so if you expect something like Turkey, eith music around the pool, kids disco and shows, this hotel is not for you. We were half board and 4 days we ate at the pool bar and were never disappointed. Good food and reasonable prices. We didn't book UP option because we were with the kids( it's for 18+)but if I ever come without them- I will try it out! Pros: Very good location Modern hotel Heated pools( wheelchair friendly) Good food and service Cons: No shampoo in a room! It's a first for me 🙈 The tiles in the pool (mosaic) need replacement. My daughter filled probably half of the carrier bag from the bottom saw of the pool🤣 All in all- perfect stay and believe me, I am picky. It is one of the hotels I would recommend to my friends and family

Habitaciones super equipadas y un servicio excepcional. Un alojamiento muy recomendado. Nunca había visto un apartamento tan equipado, tenía todo lo necesario y más para una estancia perfecta. Volveré seguro. Muchas gracias a todo el equipo por el trato tan amable.

This is a beautiful atmospheric hotel with a beautiful location and the rooms have wonderful views over the mountains. Worth booking for this alone- you won't regret it!  I have graded as 4 star not 5 because there was no wifi in our room and sometimes no 4G either meaning we had to sit in the lobby to do admin. Also the bath didn't work properly and there was not enough hot water for a bath on either of the occasions we tried. To be fair we didn't raise this as an issue.  The meal in the restaurant was very good and reasonably priced. Breakfast was also excellent and we used an Amigo voucher to get it free on one day. Breakfast was very expensive though so we didn't have one again which was inconvenient because of the hotel's location and lack of food to buy elsewhere. There seemed to be alcohol on offer for breakfast- maybe remove this and keep prices down! The spa looked lovely but we couldn't justify the extra cost of it. Staff were all friendly and helpful.  Overall we had a fantastic stay and were very pleased with the facilities. Offering cheaper breakfasts and spa entry would turn a great experience into an absolutely amazing one.

We arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently. Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch. Definitely recommend

Pool and beach are all excellent. But limited choice for restaurants, and some staffs treat ************ drastically different from ************, ****************. The position is not optimal for sure, but tolerable if you do not plan to go out. The room had a strong musty smell, even during the whole night. 徒有虚表。

We stayed at GF Isabel in an apartment and overall had a really nice stay. The location is great – easy to walk to shops, restaurants and the beach, which made everything very convenient. The hotel has a lovely family-friendly atmosphere, and there were activities and entertainment for kids, which my daughter really enjoyed. The evening shows were actually really good – much better than we expected – and it was nice to have something to do after dinner without needing to go out. The apartment itself was a good size and practical for a family, although the decor is a little dated in places. That said, everything was clean and worked well. Staff were friendly and helpful throughout our stay. After we checked out, we realised we had left a water bottle behind. When we went back to ask, one of the ladies at the hotel was really kind and helped us find it and return it to us, which we really appreciated. Overall, a great choice for families and we would happily stay here again.

An overrated hotel. I would actually expect more as a 5-star hotel (already factored in the comments from other reviews so I have lowered my expectations). Breakfast is good, wide selection of choice, staff are friendly. Hotel facilities are ok, a small outdoor pool and another indoor pool plus gym and other facilities. What I find it disappointing is that the hotel is quite poorly maintained, for example walls in the corridor are a bit damaged. The cleanliness of the hotel room is another red flag: the bathroom sink was not clean. We saw a cockroach in the bathtub before we took a shower in one evening. The wall is also quite thin so you can clearly hear noise from other rooms. Location is not the best either: it’s fine if you stay in the hotel most of the time. But it takes a long time (and costs a lot) if you want to go to the main city Santa Cruz or even just to the South Airport.