Khách sạn Lãng mạn tại Hà Bắc, Trung Quốc

We visit the Four Points by Sheraton, in Gu'an Langfang often. This was a particularly special visit, as there were numerous events to celebrate. Namely ”Mid Autumn Festival”, ”National Day” and my Birthday coincided during this period. This Hotel is without a doubt the best Hotel, not only in Gu'an, but in Langfang as well. The ”Eatery Restaurant”, plays a vital role in the success of this Hotel. I often say this when visiting a great Hotel or Restaurant, it's the ”Team”, whom makes the establishment a success. The ”New” pastry cheff, is truly a great asset to the Restaurant and Hotel. His pastries are of exceptional standard, and the variety is huge ”unlike the sister Hotel's Restaurant, The Sheraton”, whom barely have any pastries or desert on offer. Without the right team in place, the business can and will, never be truly successful. Especially, in the current highly competitive market. As a former ”Regional Retail Manager”, with over 15 years of Management experience, I can't help but observe and analyze certain businesses. Being University Qualified in ”Customer Relationship Management” and ”Retail Management”, I appreciate High levels of Customer service. The success of this Hotel and Restaurant, lies in it's team, and their hard work and dedication. True ”Managers”, lead from the front, and set an example to their staff. As the case with ”Samuel” the General Manager, whom always assists his team on the floor. The same can be said for ”Marcus” the Restaurant Manager, whom is always ”hands on” and working hard on the floor. Such ”leadership” sets the tone, for a great team as it will filter down to staff on all levels. Special thanks to ”Lydia” the Office Manager, for always being willing to assist in ensuring that guests receive the absolute best, during their stay. Lydia is always courteous and professional. As always, ”Marcus” the Restaurant Manager, treated us with extreme courtesy and hospitality. We appreciate your hospitality Marcus, thank you. Thank you to ”Molly” from the Restaurant, whom assisted us with with room service, as well as in the Restaurant. It's also note worthy to mention, that it's not only the ”Management Team”, whom deserve praise. As all team members provided excellent service, during our stay. Thank you to ”Housekeeping”, for friendly and prompt service. The team at the ”Swimming Pool”, also provided friendly and prompt service, during our stay, thank you for that. We also appreciated the friendly and professional service, received from the following Restaurant staff: Sam, Peter and Joe. Perhaps, ”Marriott” should consider, having this Hotel's ”sister” Hotel, ”The Sheraton, Chaobai River Hotel's Management and Team, learn about ”Hospitality and Service”, from this Hotel ”Four Points by Sheraton, Gu'an Langfang”. As in my opinion, the ”The Sheraton, Chaobai River Hotel's Management” is not on standard. The facilities at the Four Points by Sheraton, Gu'an, Lanfang, are on International standard. We always enjoy the Swimming Pool, Lobby Lounge and Outdoor Deck, during our stay. The ”Alpacas” are truly amazing creatures and are well taken care of. They truly make guests' stay, more enjoyable. We can highly recommend the Four Points by Sheraton, Gu'an Langfang, to all visitors, ”Foreign, and Domestic”. This is still our favorite destination, in Gu'an / Langfang and surrounding areas. We look forward to our next stay, see you soon.

Là khách du lịch từ Bắc Kinh, chúng tôi rất ngạc nhiên và hài lòng với căn phòng rộng 80 mét vuông – nó vô cùng rộng rãi, có nhiều không gian cho trẻ em chạy nhảy. Khách sạn còn có sân chơi trẻ em ở tầng 6 và tầng 9. Bữa sáng được phục vụ tại quán cà phê Beibei ở tầng 2 của trung tâm bán hàng, khá ngon và rất gần bãi biển, chỉ khoảng 10 phút đi bộ bằng xe đẩy. Đúng là mùa đông rất lạnh, nhưng vẫn có nhiều hoạt động thú vị, như cho chim mòng biển Siberia ăn và chơi trên băng biển. Các con của chúng tôi đã có khoảng thời gian tuyệt vời, nhưng thực sự rất lạnh. Ngoài ra, không có nhiều hoạt động khác, nhưng như vậy là đủ. Hai ngày hoạt động trong nhà và ngoài trời là hoàn toàn thỏa mãn. Nhân viên rất tuyệt vời, nhanh chóng đáp ứng mọi yêu cầu. Họ thậm chí còn cung cấp thêm thanh chắn giường và các hoạt động thủ công dành cho cha mẹ và con cái. Hơn nữa, quản lý Chen ở quầy lễ tân đã cung cấp dịch vụ hàng đầu và có kỹ năng giải quyết vấn đề xuất sắc, khiến chúng tôi cảm thấy rất được chào đón và thấu hiểu. Chúng tôi chắc chắn sẽ quay lại đây lần nữa.

Spent 3 nights at this hotel during the holiday season and highly recommend this hotel. The hotel is located right at the beach which I believe is called Golden Beach. It is very peaceful and the rooms are well kept. The hotel workers are also very kind and helpful, they recommended some good restaurants around the neighborhood. I really had a good time at this hotel.

We very much enjoyed our stay. The hotel is conveniently located right by the beach and commercial areas. There are many restaurants and several convenience stores within walking distance. The staff are very friendly and helpful. Rooms are spacious and very clean. We tried two of the restaurants inside the hotel — one offering upscale Chinese food and the other seafood buffet, both were excellent. Will definitely choose Shangri-La again if we come back to Qinghuangdao in the future.

Khách sạn có vị trí rất tốt, nhưng tôi rất thất vọng về dịch vụ. Bữa sáng không ổn: chúng tôi thậm chí không có cà phê hay trà, không có bánh mì, không có bơ, hầu như không có gì…

The room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.

The scenery was STUNNING. If you are planning to take a quick 2-3 day trip to the beach, this location is perfect. It’s about a 5-10 minute walk to the public beaches and a couple parks. The service and food at the restaurant was mediocre, but everything else was exceptional. Quite a few seafood options available in the area, but not much else. No microwave or fridge in the room.

The location is great, the night view is incredibly beautiful. But the hotel has very little understanding of privacy of their guests. A hotel personal entered our room without an invite while I was dressing up, another hotel worker took our picture without asking, front desk manager keeps all foreigner passport pictures in her personal phone. Should not hotel provide working phone to its personnels if it’s required to keep personal information from guests on phones?k Also hotel price does not match the service they are providing. The hotel room surfaces was in dust, and they do not clean after each visitor, we found pair of shoes from previous visitors. the room did not provide any drinkable water.

The hotel is very conveniently located to the beach and still close the city. Lao Long Tou was a 30 minute taxi ride. Whilst the restaurant is tasty, it caters for Chinese and western cuisine is limited. Not a problem if you enjoy Chinese cuisine :)