Đăng tải vào13 thg 12, 2025
Tài khoản khách
Todo estuvo bien excepto que yo reserve y pagué una habitación con cama grande y me dieron primero una habitacion con dos camas dobles, a lo que por supuesto reclamé y me dijeron que se sobrevendieron las habitaciones por eso me daban una con 2 camas dobles sin costo extra, yo les dije que era muy incomodo porque solo eramos mi esposo y yo y no dormiriamos en una cama chica pues yo reserve cama grande para nuestro dedcanzo, total que me rehubicaron a otra habitacion estandar con solo una cama normal que para nada era cama grande como yo reserve, la verdad me sentí estafada, no fué lo que yo pagué y no era mi culpa que ellos sobrevendieran las habitaciones, además que yo llegué 2 min antes de las 3 de la tarde, hora en que inicia el check in y me dijeron que ya todas estaban ocupadas, lo cual no creí, ademas, el hotel estaba medio vacío
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Giá mỗi đêm từ:81 US$
Đăng tải vào8 thg 11, 2024
Edwin.Rodriguez
Ended up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
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Giá mỗi đêm từ:67 US$
Đăng tải vào14 thg 10, 2025
Tài khoản khách
We visited Oaxaca City in September, 2025, and stayed for a week at La Catrina de Alcalá. We had a King room towards the back of the building. The room was large with plenty of room to store all of our items (clothes, toiletries, backpacks, umbrellas, etc.) and was very quiet. The bedding was comfortable and the room was very clean. The staff were all very helpful and kind. The included breakfast was continental, so we ordered off the menu a couple of times. All the food was delicious and fresh. I especially enjoyed the Chicken Mole Tamale. Finally, the location was perfect! The hotel is located on a pedestrian only street in the heart of the city. We were able to walk everywhere! We would definitely recommend this hotel and will return on our next trip to Oaxaca City.
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Giá mỗi đêm từ:206 US$
Đăng tải vào4 thg 2, 2025
Tài khoản khách
On the whole it was a good experience. However I have been to this hotel several times but this time the food and restaurant service really disappointed me. The beach restaurant was not coping and in two separate occasions I had to wait over 1 hour to get served. They delivered the food as it came out of the kitchen and everyone had their meals at different times. On the second occasion, I waited for an hour and a half to get served very expensive lettuce with some fish. Even though the restaurant was almost empty. The staff should be honest and tell people they cannot cope for whatever reason and let customers go somewhere else. The staff just shrugged their shoulders when I raised my request of food. Perhaps this is the time to look for other hotels in the area.
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Giá mỗi đêm từ:164 US$
Đăng tải vào27 thg 2, 2025
Tài khoản khách
really liked the hotel itself but staff were a little overbearing, particularly male staff asking if I was by myself and if I had a boyfriend as a young female solo traveller… not cool. Also, at one point staff just walked into my room without knocking and then didn’t even apologize! Just asked if it was only me in the room and walked back out! That was crazy to me. Otherwise, pool was lovely, gardens very nice, and I like the beach club down the road
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Giá mỗi đêm từ:99 US$