Khách Sạn Có Đỗ xe Tại Vùng thủ đô Brussels, Bỉ

We arrived at the hotel quite late at night, so we had to ring the doorbell at the entrance. A friendly staff member promptly came to assist us and helped us with the check-in process. Once we got to the room, we were pleasantly surprised — the room was very spacious, and the bathroom was equally large. The hot water was excellent, and the air conditioning worked perfectly, keeping the room cool and comfortable. One of the highlights was the beautiful view from the room — we had a clear view of Brussels Central Station, which was especially charming at night. Overall, we had a wonderful stay. The room, the facilities, and the service all exceeded our expectations.

Overall, my stay was excellent. The only aspect that fell short was the television, as it was not a smart TV. In this day and age, having access to platforms like YouTube or Netflix is expected in a hotel room, and the lack of it made the in-room experience somewhat less enjoyable.

The interior design of the hotel features a mid-century style. Both the public areas and the guest rooms are very clean and well maintained—credit to the housekeeping team for their excellent work. However, the front desk service needs significant improvement. Upon arrival, there seemed to be an issue with the front desk computer system. The only staff member on duty was clearly aware that guests were waiting to check in, yet she did not even look up. Instead, she kept her head down and muttered to herself for a full five minutes without acknowledging anyone. At check-out today, I asked another front desk staff member for a receipt (or any document confirming that the room charges had been fully settled). Her attitude was extremely rude, and she bluntly told me that they had no right to provide such a document, not even by email. I would simply like to say to this front desk lady: please do not treat guests like they are ignorant. After I firmly explained that I needed proof of the deposit refund, she finally and reluctantly printed the document for me. The front desk staff at the Hilton Brussels clearly require better training. Unfortunately, this seems to be a common issue in Europe—even at high-end hotels, service staff are often poorly trained. 酒店內部裝潢是mid century風格，公共空間跟客房環境都相當整潔乾淨，給清潔團隊一個讚！但櫃檯人員就有待加強。抵達入住時櫃檯電腦似乎出問題，櫃檯唯一的一個服務人員知道旅客們在等入住，連看旅客都不看一眼，就低著頭自顧自一直碎碎念長達五分鐘。今天退房時請另外一位櫃檯的人員給我一張收據（我有註明或是其他證明房間款項結清的文件都可以），人員態度非常差的跟我說：我們沒有權利給你這份文件，連用電子郵件寄送也不行。只想跟櫃檯這位小姐說不要把客人當**好嗎？後來我又據理力爭說那我需要押金的取消證明，她才勉勉強強印出來給我。布魯塞爾希爾頓酒店的櫃檯人員訓練有待加強，但這好像是歐洲通病，歐洲就算是高檔酒店的服務人員都欠訓練。

The hotel is located in a busy area and it's noisy all time of the day either it's the people in the streets or the vehicles in the road, so if you want to have a good sleep during your stay I won't recommend this place. Apart from that it would be a good option for it's price

The location is convenient, right next to a metro station, a mall, and a busy shopping street, definitely a plus. However, it’s about a 20-minute walk to the central tourist area, and going back and forth can get a bit tiring after a long day of sightseeing. The room size is average, not too small, but with two open suitcases it felt a bit tight. The bed was very soft and comfortable. The bathroom was clean and modern, though I personally dislike the half-glass shower door design that makes the floor wet (same issue here). The building and carpets felt a bit old and worn, but the room itself was clean. Breakfast wasn’t the best but good enough, and I especially liked the fresh orange juice machine. Staff experience was mixed, some were friendly and smiling, while others were quite cold. One disappointing part was when we asked about a late check-out; the answer was an immediate “no” without even checking availability, which felt unfriendly given the hotel didn’t seem busy.

The room is spacious, clean and the beds are comfortable. Staff are friendly too ! On this level that we stayed, there is a gym and sauna room too. We really enjoyed our stay here. Will stay in this hotel again if were to travel to Belgium again. Highly recommended if you are looking for a good place to rest and easy travelling to places like Grand Place, Mont des Art, Brussels North Train Station, etc. This hotel is also near to the station Rogier, it is within walking distance. Hence, it is easy to travel to other places. Many shops and eateries nearby. There is a beautiful Starbucks nearby too. Do have a cup of coffee there and enjoy. If you are looking for soup noodles, you must try Pho Pho opposite Thon Hotel. The noodles and soup are very tasty!

The area is close to Brussels Midi station, not very safety area, the nearby attraction “Hill gate “ is under renovation, visitors can’t go to top for viewing the city. Bathroom is very small, hard to turn around.

Rất gần ga tàu và tôi thực sự thích bữa sáng. Phòng nhỏ không tệ, nhưng tôi sẽ không thích ở trong một căn phòng lớn không có sự riêng tư nhưng tôi nghĩ đó là sở thích. Vào ban đêm, tôi ở khu vực chung và rệp bắt đầu bò ra khỏi đệm. Tôi đã báo với lễ tân và được cho biết là họ không thể làm gì được. Tôi phát hoảng và nói với bạn cùng phòng và chúng tôi đã kiểm tra ký túc xá của mình như điên để tìm bất kỳ dấu hiệu nào và chúng tôi không thể tìm thấy bất kỳ dấu hiệu nào trong ký túc xá của mình. Tôi hy vọng họ sẽ sớm khắc phục vấn đề này, nếu không, tôi khuyên bạn nên ở bất kỳ nơi nào khác.

I had an excellent short stay at the B&B Hotel. Friendly staff, great breakfast with yogurts, eggs, croissants and some vegetables, clean room and coffee facilities at the end of the hall on every floor. The mattress are quite firm (I say this having and extra firm mattress at home). The doors slam shut if not guided, so you might want to arm yourself with some earplugs against potential inconsiderate neighbours. I recommend staying here if you want to be in the quiet Ixelles area.