Khách Sạn Có Wi-Fi Tại Marrakesh-Tensift-El Haouz, Ma-rốc

فندق جيد ونظيف و خدمة جيدة أنا أعجبني❤️ Staff checked me in early, polite and very professional. Breakfast and service was good. Very pleasant and quiet hotel, will definitely stay again.

This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.

The hotel was in a quiet location, the pool was nice. Unfortunately our room was very disappointing. In our first room the AC was not working. Maintenance came to fix it, there was a slight improvement but still not great. Then whilst opening the shower door, the door fell off the wall. This looks like it was because the door had not been maintained. This is not what you would expect in any establishment - let alone a 4* hotel. It also had the potential to be very dangerous, luckily I was strong enough to hold the weight of the door before assistance came. The hotel moved us to a new room and gave us a nice selection of food in our new room which was nice gesture although we would have expected more. The AC in the new room worked well so the room change was welcome. Unfortunately, the fridge in the room was leaking internally so we had to throw away food that we were storing in there as it became damp from an internal leak. One of these occurrences we could probably accept but to have three issues with repairing is not what I expect from Accor. The hotel needs serious maintenance!

一切都還可以。房間就是老舊 空調有些久遠。一打開會嗡嗡叫喚。總體來説還算不錯。 位置挺方便。基本走到老城區的話也就30分鐘 住在這個位置能走的話 還是半小時都沒啥問題 馬拉喀什沒啥玩的。呆一兩天就可以了。 設施：舊 衞生：可以 環境：還好 服務：還好

During the following two days, our stay was overall fine. The breakfast was quite good, with a wide variety of options and generally everything you would expect. However, because there were many guests, breakfast time felt a bit crowded and slightly chaotic. Overall, it was an acceptable and decent stay, though there is still room for improvement in organization, especially during busy breakfast hours.

Amaizing gem of a place. Profesional but friendly staff at every corner. The breakfast staff could not do enough for us and so were the reception staff, all of them were so attentive and friendly. The room cleaners left the bedroom spotless everyday.We had a Hammam massage to die for. The two masseurs were so good, that I have to give them 10 out of 10. I had a good few massages in my life, but NEVER one that can equal the one we had the other day. The Facials were 10 out of ten. Nothing absolutely nothing we can find fault with, the only thing I'm disappointed with is myself, as I can only remember the name of one member of staff Abderrahim the night receptionist, but they were many others both female and male that took so much pride in their job. We will definitely be back to definitely have another Hamman . Best hotel by far in the last 5 years. I'm sorry I cannot post more photos.

Buen riad, con muy buena atención. Nos vinieron a buscar al taxi el primer día y nos ayudaron a encontrarnos con el conductor a la vuelta. Buen desayuno, cosa que se agradece ya que nos parecería complicado empezar el día encontrando donde desayunar. Está a 20 mins andando de la plaza principal.

The hotel reception girl unhelpful.when I booked hotel I did special request early check in 10 days ago the hotel didn't reply me any messages,this is unreasonable service.i do understand some times can't do early checking but if the hotel told I can arrange another hotel and last when I arrived hotel reception one lady front of complaint for room bath top is broken toilet door can't lock.I realized the give me same room,keep me after 3 hours waiting.😡😡😡😡😡 this I can give review for un response.