Các đánh giá Canopy by Hilton Zagreb

I love this hotel, it exceeded all my expectations facility and service wise, breakfast was excellent. However, it's a little distance from the city center, about 15-20 minutes' walk to the main square, nearby there's very little selection restaurant wise. But that did not bother us, comparing to Dalmatia coast, there's isn't much to see or do in Zagreb anyway.

Hotel is old but only few minutes walk from bus station.

Lovely hotel with a wonderful restaurant and bar. Beautiful rooms, great ambiance in the hotel dining room and bar. The bed was extremely comfortable and the breakfast was great. Generally, the food in the hotel is excellent, we had dinner too because all recommended restaurants were fully occupied. Just a charming place! Definitely, we will come again!

Alright location with tram just outside the hotel. Front desk was a bit weird when we asked for a late checkout, said he’d get back to be in two hours. After two hours he called me and said they are unable to provide the late checkout. But when I asked a different person at reception it was provided instantly on the spot.

situated close to the train and bus stations with a mall cafes and convenience stores nearby. the decor ands service feels casual but chic. comfy beds and a good sized bathroom.

Very nice hotel,very clean.all staff are very nice,transportation is very convenient to all tourists attractions,only the breakfast not too many food to choices,we been having 3 nights dinner in the restaurant,staff in restaurant is very nice too,very good service.one of the staff told us,he said that’s the last night he working there, he have to change to the other restaurant,because he saw us continue 3 nights for dinner there , and we told him, we’re the last night dinner here too ,we back home tomorrow,we both laughed,we both reluctant to leave.

The hotel is clean and comfortable. Inside the room, there is everything, quiet, pleasant to sleep, friendly staff and good service. I recommend this hotel I will choose to stay at this hotel if I have the opportunity to come to Zagreb again.

This hotel is definitely on of the best hotel in Zagreb if just a bit futher from the Station area. I did not feel super relax walking from the Central station to the hotel in the evening as the street is poorly lighted and there are the usual unique kind of crowd that usually roam around Central stations of the world. The hotel itself has really ONE OF MY FAVORITE lobby setting.... kinda combi of bar/library and the most uniquely designed elevator door hidden between the bookshelves. If you dont mind the street at night when walking not alone but with friends, then this is really a nice hotel.

很好的酒店，性價比高。房間很大，設施很新。酒店的餐廳很好，除了提供自助早餐，還有午餐和晚餐，自助早餐很豐盛，有煙燻三文魚。旁邊有一個超市，門口有軌電車到市中心只有3站路，距離火車站和長途汽車站都很近。

到達克羅地亞的第一晚，第一次入住還算順利愉快，但在一個月後回程再去住時，居然取消了我們的入住。説辭是系統出錯，但大概率是酒店不地道超賣了。在出現問題時，攜程還是非常給力的。及時回覆問題積極主動處理。與我們具體聯繫的女客服誠懇耐心，專業高效👍。處理結果還是令人滿意的。以後更有信心更多借助攜程作為主要平台國內外旅行。

酒店位置很好，裝修很新，早餐也很豐盛。房間設計合理，空間較大，洗手間水壓很大。一樓還有辦公區域。推薦！

地理位置距火車站、汽車站較近，步行可達。房間內設比較現在化，有設計感。床品很舒服，但早餐一般。另外，感覺酒店接待的歐洲老年團比較多……

房間很大，清潔衛生，床很舒服，可以到2、4樓取過濾水飲用，大堂可以免費租用單車遊覧城市，早餐選擇多，整體感覺舒適，推薦到Zagreb 旅行的人到這酒店。

112 去過80多個國家入住各種酒店 第一次差評。這個酒店和希爾頓集團的服務標準相差甚遠，酒店硬件問題，花灑脱落砸傷我女兒的腳，這種無論是歐洲還是美國，在法律上都是要酒店承擔責任，更何況按照希爾頓的政策，是全責，出事後我本人和酒店溝通還不錯，酒店人員也表示負責。但是不知道具體問題出在哪裡，攜程説酒店不負責，攜程願意付100元，笑話，我也沒有訛詐，醫院費用都是我們自己保險承擔，這裏衹要求按照希爾頓的政策退換這一晚的費用，攜程告知酒店不管。總之最後攜程自己負責退換了我們費用，我們才沒有繼續投訴。具體內幕不知道，但是這次的經歷真的很糟糕。