Pullman Yueyang

Good enough……

Very upsetting the outdoor pool was closed. We traveled with our whole family to swim in the pool. They do have indoor pool but that wasn’t good enough. Hotel staff said they emptied it because they thought it would be too cold. Even in the middle of winter Hotels don’t empty their pools. They keep it running year round. Other hotels in Yueyang had their swimming pools open. We would of stayed and extra two days but felt like we were wasting our time not having the outdoor pool Multiple weddings were happening while we were there and because of this we weren’t allowed to eat in the main dining hall and when we sat in a public area we were told to leave because they wanted to take photos. The hotel staff did compensate us with a private room after we complained and spoke to the manager which was nice. But because of this we felt like guests that weren’t really cared about when some photographer told us to move our whole family because he needed to take photos(we were sitting in a public space outside our bedroom. This was our second time staying here and still no hamburgers available yet it’s still on the menu. We can look past all these things but the main thing that ruined our holiday was the pool being empty. Specially for the price we paid we felt like we got cheated

設施：標準的度假酒店，一面朝煙波浩渺的洞庭湖，另一面是户外泳池景觀。一共三個泳池，和一樓部分客房聯通的户外泳池，户外小童泳池，室內泳池。夏天全部開放，小朋友玩得很開心。這也是本次選擇鉑爾曼的主要原因。 服務：因為小朋友生日入住，酒店前台經理給我們免費升級了湖景房，房間佈置了氣球毛巾和手寫卡片，還送了蛋糕，可以説貼心又細緻，服務滿分。 餐飲：早餐種類比較豐富，不過粉的碼子種類稍微少了點，足足吃飽沒問題。晚上還有户外燒烤，入住送了兩杯精釀啤酒，餐飲體驗也很不錯。 總體來看太適合夏天親子度假了，下次希望可以有機會嘗試直通泳池的房型。

雖然酒店附近沒什麼配套，但是酒店自身的配套比較齊全。Nancy服務很好，整棟都是酒店使用。高層的湖景還是相當棒的。大廳挑高足夠，走廊、候梯廳也是中規中矩。房間相對寬敞，設施比較新。湖景沒忽悠，確實可以看到景色。

岳陽自駕遊，很舒適很愉快！鉑爾曼酒店住宿體驗超級棒，游泳池條件很好，白天在市區玩累了，晚上可以放鬆一下，夏季出遊必選項！感謝Nancy小姐姐熱心周到的服務，酒店環境好、設施齊備、早餐豐盛，特別期待下次再來！

來岳陽首選這家鉑爾曼啦，不愧是五星酒店，酒店環境很好可以一眼看到洞庭湖，酒店工作人員都很熱情，前台Marry也很細心，給我們推薦了很多周邊好吃的，他們主打的是泳池房，可惜訂晚了，下次一定提前來體驗一下

第一次來到岳陽入住了鉑爾曼，周邊環境比較安靜，可以直接看到洞庭湖，有免費的健身房還有泳池，帶小孩的話可以體驗一下室外的小童水上樂園，很不錯，表揚一下前台Marry，很熱情，下次來岳陽還會選擇來鉑爾曼噢

鉑爾曼是經常會選的酒店，在江浙滬地區品質始終是可以信任的。岳陽地區這家是唯一頭部的五星級了。泳池非常不錯，室內略小，室外有個大的，也有一個像水上樂園一樣的戲水池，水質非常乾淨，是夏天夜晚的小朋友最喜歡的去處。早餐做的精美，現場的鬆餅做得用心，用餐環境也是舒適得很。酒店的地理位置距離岳陽樓大約8公里車程，晚上夜宵就要自己開車2公里出門了。房間有個大陽台，可以看到泳池區。床鋪的舒服，不過地板有點黏黏糊糊。雖理解酒店倡導環保，但是衹有牙刷牙膏，沒有刮鬍刀浴帽不太適應我們。雅高什麼會員不會員要我填表確認，費我幾分鐘，好像沒有什麼可以兑換福利，也不能升個湖景或者送個小孩早餐之類，都照章辦事。服務好評下，臨走時候有大堂經理拖行李，送我們去地下車庫裝上車。

出來自駕遊半個月了，這是我第一次給酒店差評，五星級的酒店服務太差，早餐還沒到十點就收的特別快，很無語，我一邊加調味料，服務員一邊收，真想爆粗口，整個就餐環境就是讓你趕緊吃完滾蛋，服務員都忙着收起來自己吃嗎？叫了個指甲刀進房間，送指甲刀的服務員直接靠門邊，一點形象也不注意的嗎？退房時催了三次行李拖車都沒上來，浴缸水龍頭放着放着停水，房間設施很陳舊，室內游泳池一股濃烈的消毒水味道