Holiday Inn Express Xi'an Ancient Town West

Các đánh giá Holiday Inn Express Xi'an Ancient Town West

Holiday Inn Express Xi'an Ancient Town West

No. 288 North Section of Huancheng West Road, Lianhu District, Xi'an, Shaanxi, ChinaXem thông tin khách sạn
Holiday Inn Express Xi'an Ancient Town West
Holiday Inn Express Xi'an Ancient Town WestHoliday Inn Express Xi'an Ancient Town WestHoliday Inn Express Xi'an Ancient Town West
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Đánh giá của khách

4.7/5
Nổi Bật
768 đánh giá
Đánh giá đã xác thực
Vị trí4.6
Trang thiết bị4.6
Dịch vụ4.7
Vệ sinh4.7
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Người Dùng Ẩn Danh
Phòng Superior - Hướng Thành Phố (Giường Đôi)
Lưu trú vào thg 12, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 6 thg 1, 2025
This was my first time in China, and i was absolutely impressed . I got a clean and tidy room, with modern design, toilet which i could normally use, hot water which was kinda like blessing. Even if it was not very long, i quite saw a lot of things. The location was also good i could just walk around and not be afraid of anything, which is very important for solo travelers, especially if they are girls. The staff was great, they are very kind, friendly and supportive. The front desk agent, Dany, was very pleasant and tried to help me even with my bad chinese. As such, i would like to tell you that it was one of the most outstanding experiences I had in china and that I will certainly return here one day. Thank you
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you so much for choosing our hotel and sharing your wonderful experience with us! We're overjoyed to hear that your first trip to China was made even more memorable because of your stay at our hotel. We always strive to provide clean, comfortable rooms with modern facilities, and it's great to know that you were satisfied with them. Our team, including Dany at the front desk, is dedicated to offering friendly and helpful service to every guest, regardless of language barriers. We're truly honored that you consider your stay here one of the most outstanding experiences in China. Best regards! Steven Lau, General Manager of Holiday Inn Express Xi'an Ancient Town Westn Ancient City West
Leon Xia
Phòng cao cấp (2 giường)
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 16 thg 9, 2024
What an amazing experience! We stayed at this hotel during our visit to Xi'an. We found the rooms were tidy and clean. The staff Xiao Xiang and Ivy were exceptionally hospitable and helpful. We really enjoyed our stay!
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.Cleanliness and tidiness are aspects that our team places great emphasis on. We always strictly adhere to hygiene standards to ensure that every room is clean and tidy, providing you with a warm and comfortable accommodation environment. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! Steven Lau, General Manager of Holiday Inn Express Xi'an Ancient Town West
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào thg 8, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 15 thg 9, 2024
I went there with my family and we booked two rooms in a rush through a third party app. The hotel staff were super friendly and helpful when i requested to make a modification on our current booking. The rooms were clean and tidy. highly recommended if you are visiting Xi'an.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you very much for choosing our hotel. We are truly delighted and grateful to receive your wonderful praise about our hotel.Cleanliness and tidiness are aspects that our team places great emphasis on. We always strictly adhere to hygiene standards to ensure that every room is clean and tidy, providing you with a warm and comfortable accommodation environment. Our employees have undergone professional training and management. From check-in procedures to check-out and checkout, our staff will pay full attention to your needs and feedback, ensuring that you can enjoy attentive and thoughtful service. We look forward to welcoming you back in the future and continuing to provide you with an exceptional experience. Good luck with all your wishes! Steven Lau, General Manager of Holiday Inn Express Xi'an Ancient Town West
Tài Khoản Khách
Phòng cao cấp (2 giường)
Lưu trú vào thg 1, 2024
Gia đình
28 đánh giá
3.7/5
Đăng tải vào 3 thg 3, 2024
The room had some black marks on the wall but only in one or two places. The desk team were helpful and were happy to give water and coffee when we asked for it. Breakfast had good choices such as toast and croissants, hot dishes of vegetables, and plenty of drinks such as tea, coffee, juices, and soy milk. It’s located about 10 minutes away from two metro stations and two gates to the old city.
Dịch
Phản Hồi Từ Khách Sạn: Thank you for staying at Holiday Inn Express Xi'an Gucheng West, and we regret that we were unable to bring you a satisfactory accommodation experience. First of all, thank you very much for your affirmation of our service, do service, in the smallest place to see the heart, we always observe carefully, keep a keen sense of touch to respond to the needs of guests, in your most need for the moment to create a perfect experience beyond your expectations. The black marks on the wall will be repaired as soon as possible, thank you for your feedback. Wake up in the morning, the nutritious and healthy Smart Breakfast has been prepared for you, including pasta, congee, bread, eggs, seasonal fruit and vegetable salad, seasonal dishes and Smart Freshly Brewed Coffee, etc., which will help you to start a new day with full of vitality. Thank you very much for your choice, and look forward to your next stay, I believe you will have a more perfect experience, I wish you a happy life, Sincerely,IHG Social Listening Team.
Wilko Wanders
Phòng Superior Queen
Lưu trú vào thg 5, 2024
Một mình
5 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 22 thg 6, 2024
Very happy with this hotel. I loved the decor. I would say one of the nicer holiday Inns I have stayed at in China. The staff were very helpful and friendly and I loved the 2pm check out. Perfect time for my train. ivy xianxiang was very helpful specifically and made my stay lovely
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, hello, to see you in the lines of interpretation of the overall satisfaction of the hotel praise, we are particularly pleased and touched. Your support for us, is a small wisdom to move forward the source of power. The hotel has an excellent management team and well-trained staff service. Our design is "unique", our service concept is "wise journey, thorough and considerate", and our brand positioning is "simple and wise". Xiaozhi advocates simple and wise travel experience, and provides safe and reliable environment, clean sanitation, professional and humanized service, exquisite and complete but not redundant supporting facilities, as well as sound bath, quiet and comfortable sleep, nutritionally balanced breakfast, and high-speed Internet in the public areas of the guest rooms and other value-added experiences at affordable prices. We have redefined our brand value beyond meeting basic needs - adding humanistic care on top of simplicity and efficiency. Your satisfaction is our best encouragement. We look forward to serving you again and wish you every success!Sincerely,IHG Social Listening Team.
Tài Khoản Khách
Superior Double Bed Room (City Wall View)
Lưu trú vào thg 5, 2024
Một mình
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 6, 2024
This is a great hotel in most ways. It is very convenient to the Xi'an metro! The breakfast is good. The front desk service is great. The laundry machines work very well. The rooms are adequate and clean. The only downside is the lack of soundproofing. People in the hallway sound as if your door is open. People walking or moving chairs in the room above are easily heard. If you are a sound sleeper, this hotel is excellent. If not, it is good.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, it is a great honor to meet you at Holiday Inn Express Xi'an Ancient Town West. With the service concept of "meeting the needs of our guests as much as possible", we will provide you with thoughtful, considerate and delicate services to make you feel cozy, comfortable and at home during your long journey. We are close to Xi'an Ancient City Wall, Hui Min Street, Zhonglou Shopping District, Food Street, Datang Hibiscus Garden, Xi'an City Wall, Big Wild Goose Pagoda, Shaanxi History Museum and other famous attractions, and the hotel is about 500 meters away from Yuxiangmen of Metro Line 1, which makes the trip more relaxing. At the same time, the hotel also provides guests with the services they need in every aspect, such as sumptuous Chinese and Western breakfast, free parking, self-service laundry, business and leisure, etc. to provide business travelers with a more personalized needs of the residence. We sincerely look forward to seeing you again and wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Người Dùng Ẩn Danh
Phòng Superior Queen
Lưu trú vào thg 4, 2024
Gia đình
19 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 5 thg 5, 2024
Great location near the weat gate of the wall. Easy access to line 6 and line 1 of metro. Rooms are clean and breakfast is sufficient.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our hotel.Our hotel boasts a great location near the West Gate of the Wall, making it easy for you to explore the city.We strive to maintain cleanliness in all our rooms, and it's great to hear that you found them to be satisfactory. Additionally, we are pleased to know that our breakfast options were sufficient to start your day.We sincerely hope to welcome you back soon and continue providing you with a pleasant stay.Best regards,IHG Social Listening Team
DIEGO FERNANDO
Phòng Superior Queen
Lưu trú vào thg 3, 2024
Người đi công tác
1 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 20 thg 4, 2024
Hotel is in very convenient location, the breakfast offer few option. The staff very kind, helpful and do an extra mile to assist you.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, welcome to Holiday Inn Express Xi'an Ancient Town West. The hotel is close to Xi'an Ancient City Wall, Hui Min Street, Bell Tower shopping area, food street, Datang Hibiscus Garden, Xi'an City Wall, Big Wild Goose Pagoda, Shaanxi History Museum and other famous attractions, the hotel is about 500 meters from the subway line 1 Yuxiangmen, so it makes the trip more relaxed. In terms of service, we listen to our guests with all our heart, "What you care about most is also what we care about" always runs through the whole process of service, and we provide our guests with attentive and thoughtful, fast and efficient service. Simple and cozy hotel, no unnecessary cumbersome experience, for you to rest, relax or a little work. Buffet breakfast as the hotel's brand features, we attach particular importance to, and always pay attention to the views of the residents and experience constantly adjust the breakfast varieties as well as taste, I believe that in the future we will do better and better breakfast. We sincerely look forward to your visit again, and wish you a happy life!Sincerely,IHG Social Listening Team.
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào thg 3, 2024
Một mình
4 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 9 thg 4, 2024
Helpful staff, clean rooms, close to line1 and line6 metro and city wall. Breakfast buffet needs to have more options (for example fresh fruit, omelette station etc..). The menu is too boring.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, welcome to Holiday Inn Express Xi'an Ancient Town West. With the concept of value for money, the hotel is committed to creating a safe, reliable, warm and comfortable, clean and fresh accommodation environment for our guests. In terms of hygiene, we strictly follow the high standard cleaning and disinfection process to ensure that each room is clean and tidy, creating a healthy and hygienic accommodation environment for you. In terms of service, we listen to the guests' voices, "what you care about most is also what we want" is always throughout the service, to provide guests with attentive and thoughtful, fast and efficient service. Simple and cozy hotel, no unnecessary cumbersome experience, for you to rest, relax or a little work. Breakfast, the hotel's Smart Breakfast to the principle of balanced nutrition, in addition to a combination of Chinese and Western dishes and freshly cooked noodles stalls, recently added some local specialties such as cauldron cake, hot soup, oil tea, sesame flowers, wheat rice, Shaanxi special taro fork, etc., desserts increased Cosun dessert cupcakes, cookies There are also varieties of drinks every day there will be four different flavors. In the future, the hotel will continue to adjust the dishes with the opinions of the guests, and strive to meet the guests' more dining preferences. We look forward to welcoming you again! We wish you a happy life!Sincerely,IHG Social Listening Team.
MUHAMMAD SHAHID
Phòng Queen
Lưu trú vào thg 12, 2023
Vợ chồng
11 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 4 thg 2, 2024
Excellent hotel, warm welcoming staff. It is near to subway line 1, 5 minutes walk. Centerlized heating is a big plus during winters. Strongly recommended.
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, we are honored to bring you a comfortable and convenient stay. The hotel is located at No.70 South Street, Beilin District, Xi'an, adjacent to the Bell Tower, walking distance to the Drum Tower, Hui Min Snack Street, Xi'an City Wall South Gate is about 500 meters away, and the subway entrance can be reached in 5 minutes on foot. In order to facilitate the guests traveling outside, we provide free self-service laundry loft, do your solid logistical support. We warmly welcome you to visit us again, and our high quality service quality is always the same. Here, we understand the needs of travelers who are out and about, and help you to be well-prepared to set off to your next destination. We wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào thg 4, 2024
Gia đình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 5, 2024
Very good service and pro active support. Especially from Mr. Li
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest, Thank you for staying at Holiday Inn Express Xi'an Ancient Town West and sharing this valuable review. One of the hotel's service tenets is to "think what you think, be anxious". As long as you choose us, all the staff of the hotel will always take your satisfaction as the highest service purpose, and provide you with attentive and humanized service. Thank you very much for your affirmation of Li's services, there is no end to satisfaction, only endless enthusiasm, we will continue to uphold the Intercontinental Group home away from home service concepts, adhere to the brand of intelligent selection of the unremitting pursuit of hospitality, and sincerely look forward to your presence again. Wish you all the best in your work!Sincerely,IHG Social Listening Team.
Otautahian
Phòng Superior Queen
Lưu trú vào thg 3, 2023
Một mình
90 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 16 thg 4, 2023
The location is opposite the west side of the City Wall and a five minute walk to the West Gate. The metro station interchange of lines 1 & 2 is also nearby. The breakfast was a nice surprise, as was the very helpful staff who tried to speak English with me. My room was comfortable and the overall ambience was lovely.
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you for writing a review about your stay, we work hard to make our guests happy and appreciate your feedback! Our hotel is conveniently located just 6km from Xi'an Railway Station and 35km from Xi'an Xianyang International Airport. Just a short walk from Yuxiangmen subway station, travelling to most destinations in the city is a breeze. Nearby attractions include Xi'an Municipal Museum, Xi'an Fortifications and Xi'an Beilin Museum.We hope to see you again.Yours sincerely.IHG Social Listening Team
Tài Khoản Khách
Phòng Superior Queen
Lưu trú vào thg 4, 2024
Du lịch cùng bạn bè
4 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 12 thg 5, 2024
All good. Nice and clean, friendly staff 👍
Dịch
Phản Hồi Từ Khách Sạn: Dear guests, welcome to Holiday Inn Express Xi'an Ancient Town West. Clean and comfortable rooms, warm and thoughtful service, nutritious and rich free breakfast and other special services are our promise of high cost performance to our customers. The hotel is surrounded by perfect commercial facilities, eating, drinking and playing can be easily satisfied, and convenient public transportation is accessible in all directions. Whether you are traveling for business or leisure, staying for a short time or for a long time, we provide you with everything you need for your journey. In terms of hygiene, we strictly follow high standards of cleaning and disinfection processes to ensure that each room is clean and tidy, creating a healthy and hygienic environment for you to stay. We invite you to visit us again and wish you a pleasant journey!Sincerely,IHG Social Listening Team.
Tài Khoản Khách
Phòng cao cấp (2 giường)
Lưu trú vào thg 8, 2023
Gia đình
6 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 7 thg 9, 2023
The rooms were clean, very comfortable, and the staff was amazing. They can speak in english language. I highly recommend this Holiday Inn hotel in Xi'an for anyone visiting Xi'an. Would definitely send a friends there.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you so much for your highly recommend of our hotel. We are so glad to hear that you have enjoy your stay with us. . The hotel has 159 humanized and fashionable guest rooms, which are simple, fashionable, exquisite and comfortable. They are equipped with soft and comfortable sleeping beds, clean and refreshing sheets, LCD flat screen TVs, high-speed internet, exquisite and convenient shower facilities, high-quality bathroom supplies, and soft and compact pillows for you to choose from. Here, you not only have a warm bed, clean rooms, and friendly smiles, but also a space that makes you feel comfortable, warm, and fully enjoy yourself. We look forward to see you again! Wish you have a nice day! IHG Social Listening Team
Elizabeth Ann
Phòng cao cấp (2 giường)
Lưu trú vào thg 7, 2023
Gia đình
7 đánh giá
2.5/5
Đăng tải vào 31 thg 8, 2023
The Holiday Inn Express hotel in Xi’an was very disappointing. When we made the booking with Trip.com the information given said there were two restaurants, a cafe and lobby bar. This was untrue. I queried this immediately upon our arrival which was after 18.00 due to a delayed flight. I had called the hotel to let them know this. I told Trip.com that their information about the hotel was misleading and that we wished to cancel after our first night and obtain a refund. I said we were not happy. I was informed that we were not allowed to cancel or get a refund due to the hotel policy, even though the information on Trip.com said that cancellation was possible after 18.00. So we booked another hotel and moved out the next day. We paid in full for the four nights, and are extremely unhappy
Dịch
Phản Hồi Từ Khách Sạn: Dear guest thank you for your candid review. We sincerely apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. For the refund please contact with the booking channel due to your booking is prepaid booking. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Wish you have a nice day! IHG Social Listening Team